Location: 5550 Britton Parkway, Hilliard, OH
Role 1 Handles customer inquiries and complaints for Motor Vehicle company and iPerformance vehicles by assisting existing and prospective customers with inquiries about innovations, ordering and package options, features, mobile applications and functionalities by providing them the opportunity to explore vehicle technology and functionality in a pressure-free environment
Role2: Providing inbound customer service to drivers, potential customers, and BMW employees, after sale customer support, last line for fixing an issue
Role 3: Handling all inbound customer service calls for BMW, MINI and Rolls Royce accounts, and early stage (0-29 days past due) collection calls
Role 4: Funding Specialist – Tier 1 – Reviewing contracts after approved by dealership. Mostly outbound calls, retailer communication, compliance reviews and requires extremely high level of attention to detail.•In office full time
•1 on 1 training with existing Associate
Kindly confirm the below question.
a-Which year you passed High School Diploma/GED minimum
b-Are you open to start at $19.5 and after 2 months at $20.00
c-This is call center job with BMW : job is hybrid ; you have to go to office and also work from home
d-How far you live from 5550 Britton Parkway, Hilliard, OH and how will you commute
e-Giving AamazingIT exclusive right to represent to BMW req 3947