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60 Zip Technical Support Engineer Jobs Hiring Near You

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Enterprise Solution Engineer (Pre-Sales)

$180K - $265K/yr

Your Role As a Zip Enterprise Solution Engineer, you are the primary pre-sales technical point of ... Actively contribute to Zip's sales efforts by supporting prospective customer-facing conversations ...

Zip

Software Engineer

San Francisco, CA · On-site

Zip is a company focused on simplifying procurement processes through a purpose-built platform. As ... or related technical field involving coding (e.g. physics or math) • Experience with web ...

Zip

Solution Engineer (Pre-Sales)

Los Angeles, CA · Remote

$140K - $170K/yr

Your Role As a Zip Solution Engineer, you are the primary pre-sales technical point of contact for ... Actively contribute to Zip's sales efforts by supporting prospective customer-facing conversations ...

Zip

Solutions Integration Architect - Jaggaer

$64.50 - $85/hr

... the technical foundation that powers Zip's ERP and integration ecosystem. This role focuses on ... Support pre-sales engineering: Partner with account teams during pre-sales to design and vet ...

Zip

Solutions Integration Architect - Workday Financials

$64.50 - $85/hr

... the technical foundation that powers Zip's ERP and integration ecosystem. This role focuses on ... Support pre-sales engineering: Partner with account teams during pre-sales to design and vet ...

Zip

Senior Security Engineer

San Francisco, CA · On-site

$160K - $240K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... We move quickly to solve a wide range of complex technical challenges. While we're an experienced ...

Zip

Solutions Integration Architect - SAP Ariba

... the technical foundation that powers Zip's ERP and integration ecosystem. This role focuses on ... Support pre-sales engineering: Partner with account teams during pre-sales to design and vet ...

Zip

Senior Security Engineer

San Francisco, CA · Remote

$160K - $240K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... We move quickly to solve a wide range of complex technical challenges. While we're an experienced ...

Zip

Senior Security Engineer

San Francisco, CA · On-site

$160 - $240/hr

About Zip Zip is the AI platform for enterprise procurement -- built for humans and agents working ... We move quickly to solve a wide range of complex technical challenges. While we're an experienced ...

Zip

Senior QA Engineer

San Francisco, CA · On-site

$157K - $194K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... You have a strong automation-first instinct and the technical depth to build it: you write ...

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Infographic showing various Technical Support Engineer job openings at Zip in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 61% Physical, 1% Hybrid, and 38% Remote job distribution.

Enterprise Solution Engineer (Pre-Sales)

Zip

Remote

$180K - $265K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

About Zip
Zip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world's most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they've saved over $8 billion and processed over $500 billion in spend. Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
Your Role
As a Zip Enterprise Solution Engineer, you are the primary pre-sales technical point of contact for the Zip solution suite. Your role is to be a champion for Zip, helping our prospects understand how our application will deliver value to their organization, and where Zip fits with their procurement and technical landscape. You are a partner in selling, fostering collaborative relationships with account executives and sales managers to drive deals to closure.
You are a trusted advisor to our prospective customers, giving them confidence that Zip can address their pain points, and helping translate their needs to our post-sales solutions consultants to ensure a successful deployment. You are a subject matter expert on our solution's capabilities and our roadmap. You funnel customer feedback to influence our product development efforts and help our sales partners understand how our newly developed solutions or enhancements are most effectively communicated.
You are an innovative problem solver - applying that skill to both developing solutions for our customers as well as driving the growth of our Pre-Sales organization. You provide input and feedback to adapt and improve our sales motion as it evolves with our growth.
Candidates will ideally be located in the following cities: New York City, San Francisco, Toronto, Los Angeles, Chicago, Austin, Denver, Seattle, Boston, Philadelphia Phoenix, Atlanta, Washington, D.C.
You Will
  • Actively contribute to Zip's sales efforts by supporting prospective customer-facing conversations, effectively conducting discovery, demonstrating our solutions, handling questions, and overcoming objections to help our prospects see the value in choosing Zip.
  • Own responsibility for responding to customer asks, including follow-up questions, demos, RFx and IT security questionnaires.
  • Build and develop custom demos that match customer requirements
  • Lead, scope, and partner with Post-Sales to deliver POCs
  • Partner with the Sales team to deliver on our sales objectives.
  • Partner with the Post-Sales Solutions Consultants to ensure our customers experience a seamless transition from sale to onboarding - communicating their needs and objectives with proper expectations set for successful delivery.
  • Deliver feedback to help us grow and evolve - on processes and products.

Qualifications
  • 5+ years of experience in a solution selling environment or in a similar role with transferable skills
  • Experience selling to F500 clients and cross functional decision makers including C-level executives
  • Strong solution selling skills - able to articulate the value of software solutions to customers, with messaging focused on how a solution addresses customers' core pain points in a way that differentiates the solution
  • Familiarity with procurement and billing/AP space
  • Excellent discovery skills - able to lead customers through focused conversations to uncover pain, value, and our path to sales success
  • Knowledge of key principles of software integrations, including integration platforms and APIs.
  • Has a strong solutioning mindset - focused on how to help customers envision how our solution meets their needs
  • Skilled in troubleshooting technical issues
  • Self-starter and quickly able to grasp new technology

Nice to Haves
  • Experience with demoing, implementing or administering key applications such as ERPs (Oracle, Ariba, Workday), CLMs, GRC, procurement or AP automation platforms.
  • Industry and / or solutioning experience with P2P / Fin-tech tools related to procurement, AP automation or payments.
  • Integration or development experience is a plus - especially with using REST APIs and middleware tools.

The salary range for this role is $180,000 - $265,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
  • Start-up equity
  • Full health, vision & dental coverage
  • Commuter benefit
  • Team building events & happy hours
  • Unlimited PTO
  • Apple equipment plus home office budget
  • 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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About Zip

Sourced by ZipRecruiter

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to multiple different markets and we're just getting started. We exist to create a world where people can live fearlessly today, knowing they're in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2020

Social media

Twitter

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