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68 Xylem Customer Service Representative Jobs Hiring Near You

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Xylem Jobs Information

What is it like to work at Xylem?

Xylem is a global water technology company that values innovation, collaboration, and sustainability, fostering a culture of inclusivity and diversity among its employees.

The company's team structure is organized around its mission to solve water, a global challenge, with a flat organizational structure that encourages open communication and cross-functional collaboration. Xylem's work environment is dynamic, with opportunities for professional growth and development, and a focus on delivering innovative solutions to customers.

Working at Xylem may appeal to candidates who are passionate about making a positive impact on the environment and are looking for a challenging and rewarding career in a global company with a strong commitment to innovation and sustainability.

What makes Xylem an attractive place to work?

Xylem is a leading global water technology company that plays a critical role in addressing the world's water challenges, positioning itself at the forefront of innovation in the industry. The company offers a dynamic work environment that fosters collaboration, innovation, and a culture of continuous learning, with opportunities for employees to work on cutting-edge projects and technologies. By joining Xylem, professionals can contribute to making a meaningful impact on water and resource management, while also developing their skills and expertise in a stable and growing organization.

Do workers at Xylem get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Xylem pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

At Xylem, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
93% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Xylem affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Xylem?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 69% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Xylem worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Xylem workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Xylem workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Xylem?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Xylem managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Xylem spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Xylem?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Xylem good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Xylem feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Xylem get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Xylem?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Xylem enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Xylem recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Xylem?

Most people didn’t get enough training when they started.
73% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Xylem?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Xylem’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Xylem is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Xylem?
What are the most popular categories at Xylem?
Infographic showing various Customer Service Representative job openings at Xylem in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

CSR (Customer Service Rep)

Summers Plumbing Heating & Cooling - Columbus

Columbus, IN • On-site

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Job description

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through the phone? Are you a customer care superstar? Are you interested in starting a career with a stable, respected, and sought-after home services company? If so, read on!We offer our home services CSRs a highly competitive compensation of $29,000-$34,500/year plus commission. Don't forget about our well-rounded benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! We believe in fostering a positive work atmosphere where our employees are happy to come to work! Come join our team and apply today! ABOUT SUMMERS OF COLUMBUSOur knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond! A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP)As one of our best Customer Service Reps, you arrive each day determined to serve the needs of our customers and staff. Without our customer relations, we wouldn't be able to keep our clients informed, educated, and smiling. You quickly build and maintain relationships and effectively demonstrate superb interpersonal skills.A strong flow of communication helps keep our office running smoothly. Your exceptional communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. With an understanding of our company's core values and services, you happily fit right in! QUALIFICATIONSCustomer service experiencePositive and professional demeanorGreat written and verbal communications skillsAble to pass a background check and drug screeningCan you efficiently work independently and with a high-functioning office team? Do you have experience in customer care and support? Are you proactive, reliable and punctual? Are you customer-focused and results-driven? Can you uphold composure under pressure? Are you service-oriented, patient, and able to empathize with others? If so, you're just the CSR (Customer Service Rep) we're looking for, apply today! WORK SCHEDULEOur CSRs (Customer Service Reps) appreciate working a full-time schedule that includes working from 8:00am-5:00pm. ARE YOU READY TO JOIN OUR TEAM?If you're a customer service rockstar who's looking to launch their career with a reputable home services company, fill out our initial 3-minute, mobile-friendly application. We can't wait to meet you!Location: 47201