Verkada
Verkada

60 Verkada Devops Engineer Jobs Hiring Near You

Senior Backend Engineer - Intercom

San Mateo, CA · On-site

$139K - $183K/yr

Who We Are Verkada is transforming how organizations protect their people and places with an ... You'll be working alongside a dynamic team of firmware, mobile, and frontend engineers to develop ...

Senior Test Engineer - Alarms

San Mateo, CA · On-site

$130K - $280K/yr

Who We Are Verkada is transforming how organizations protect their people and places with an ... About the Role As a Test Engineer for the Alarms team, you will be responsible for ensuring the ...

Hardware Engineer

San Mateo, CA · On-site

$140K - $185K/yr

Verkada's Hardware Engineers own all electrical engineering design and validation aspects, working directly with our JDM partners to ship cutting-edge products. This is a full-time, in-person role ...

Showing results 41-60

Verkada Jobs Information

What is it like to work at Verkada?

Verkada is a technology company that prioritizes innovation and collaboration, fostering a culture that encourages experimentation and open communication among its employees.

The company's team structure is designed to be agile and flexible, with a flat organizational hierarchy that allows for cross-functional collaboration and a focus on solving complex problems. Verkada's mission is to provide a secure and accessible platform for businesses to manage their physical security, with a focus on user experience and simplicity.

Working at Verkada may appeal to candidates who are passionate about technology, security, and innovation, and who are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Verkada an attractive place to work?

Verkada is a leading provider of cloud-based physical security solutions, known for its innovative approach to security and its commitment to helping organizations protect their people and assets. The company's workplace culture values collaboration, innovation, and a customer-centric approach, with a focus on creating a dynamic and inclusive environment that fosters growth and learning. Joining Verkada offers opportunities to contribute to the development of cutting-edge security solutions, work with a talented and diverse team, and drive meaningful impact in the industry.
Infographic showing various Devops Engineer job openings at Verkada in the United States as of September 2026, with employment types broken down into 3% Internship, and 97% Full Time. Highlights an 89% Physical, 6% Hybrid, and 5% Remote job distribution.

Senior Technical Support Engineer

San Mateo, CA

Verkada
Software Development • 1 - 5K employees

Full-time

Medical, Dental, Vision, PTO

Re-posted 29 days ago


Key responsibilities

  • Own customer issues and escalations from creation to resolution.

  • Troubleshoot complex systems across network, hardware, software, and electrical issues.

  • Collaborate with Engineering and Product teams to test new products and identify bugs.


Job description

About the Role

Verkada is seeking a Senior Technical Support Engineer to join our elite team of engineers serving our growing base of enterprise customers. This high-impact role centers on owning and resolving challenging issues across the entire suite of Verkada products, acting as the team's go-to person for difficult problems, and providing crucial support.
Your responsibilities will involve diving deep into intricate customer environments, troubleshooting complex systems, and educating customers and partners on installation and configuration best practices. You will collaborate closely with the Engineering and Product teams to identify and resolve bugs, providing essential feedback to drive product improvement. You will help develop the team by working with other engineers on tough problems, effective communication strategies, and mastery of the Verkada portfolio. We are explicitly looking for a candidate interested in leveraging this role to grow into a team leadership position over time.
This role requires that you be on-site 5 days per week at our vibrant headquarters in San Mateo, CA, where collaboration and innovation thrive.

What You'll Do
  • Full-stack troubleshooting of the entire Verkada platform including network, hardware, software, and electrical issues
  • Provide best practice design, installation, and configuration expertise to enterprise customers
  • Communicate technical matters to customer and partners, both orally and in writing
  • Own customer issues and escalations from creation to resolution, and assist teammates in doing so too
  • Collaborate with Engineering and Product teams to test new products and identify bugs
  • Build tools and processes that will scale with our growing team
What You Bring
  • 2+ years of professional experience in a Technical Support Engineering or related technical role
  • Strong understanding of network fundamentals: HTTP/HTTPS, TLS, VLANs, TCP/IP, DNS, NAT, DHCP, 802.11, firewalls, Ethernet/Cabling, PoE, and software systems
  • Bachelor's or Master's degree in related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or Cybersecurity from an accredited university
  • Interest in developing a people management career
  • Ability to communicate complex technical matters both orally and in writing
  • Excellent customer service skills
  • Ability to prioritize in a fast-paced environment, and work well within a team environment
  • Demonstrated problem-solving skills and attention to detail
  • Experience with electrical devices, Linux, APIs, Python, or other coding languages
  • Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+
Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  • Nationwide medical, vision, and dental coverage
  • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time
  • Professional development stipend
  • Fertility stipend
  • Wellness/fitness benefits
  • Healthy lunches provided daily
  • Commuter benefits
Additional Information
  • We sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.