Verizon
Verizon

20 Verizon Field Operations Manager Jobs Hiring Near You

... Field Finance organization of the Verizon Consumer Group. This team is embedded within the East ... Retail VP support such as retail performance management, daily/weekly volume results, KPIs ...

... Verizon technologies and pricing catalogs to active vehicles, eliminating operational friction for field sales teams. People Leadership & Performance * Manage, coach, and elevate a team of highly ...

At Verizon, we power and empower how people live, work and play by connecting them to what brings ... Streamline current processes, establish clear operational boundaries, and manage intake for Mobile ...

Retaining, managing and growing the existing customer base. * Coordinating with support partners to ... or field location(s), with occasional visits to a Verizon location for in-person training and ...

With your sales experience, ability to efficiently manage your time, excellent customer relations ... or field location(s), with occasional visits to a Verizon location for in-person training and ...

Leading and managing SEM functions for multiple units within Verizon. * Campaign development, bid strategy, optimization and channel management. * Scaling teams to support the SEM operation. * Making ...

Leading and managing SEM functions for multiple units within Verizon. * Campaign development, bid strategy, optimization and channel management. * Scaling teams to support the SEM operation. * Making ...

Retaining, managing and growing the existing customer base. * Educating and exciting customers ... or field location(s), with occasional visits to a Verizon location for in-person training and ...

What you'll be doing: With your sales experience, ability to efficiently manage your time ... or field location(s), with occasional visits to a Verizon location for in-person training and ...

What you'll be doing: With your sales experience, ability to efficiently manage your time ... or field location(s), with occasional visits to a Verizon location for in-person training and ...

Verizon Jobs Information

Do workers at Verizon get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 155 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Verizon pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 181 people who took the Breakroom Quiz between August 2025 and August 2026.

At Verizon, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
75% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 167 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Verizon affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Verizon?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 190 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 25% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Verizon worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Verizon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Verizon workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Verizon?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 168 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Verizon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Verizon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Verizon?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 176 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Verizon job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Verizon good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 176 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 172 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Verizon?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 180 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 194 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Verizon?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 186 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Verizon?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Verizon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 170 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Verizon is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular categories at Verizon?
Infographic showing various Field Operations Manager job openings at Verizon in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Senior Director - Northern NJ Installation & Maintenance (I&M)

Verizon

Bridgewater, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago


Verizon rating

7.8

Company rating: 7.8 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

36th of 97 rated telecommunications companies


Job description

When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
This Senior Director provides strategic leadership, executive oversight, and operational direction for installation and maintenance activities in the Northern New Jersey region within the Fiber Engineering & Operations (FE&O) Central area.In this high-impact executive role, you will lead a large, multi-tiered field operations organization responsible for meeting and exceeding customer delivery and reliability metrics across Verizon's Consumer and Business organizations, Wholesale, and Enterprise customers. This includes, but is not limited to, being accountable for the installation and repair of critical services including POTS; FIOS; HSI; Special Services; and CPE.
As a core member of the senior leadership team, you will drive operational excellence, manage multi-million dollar capital expenditure (CapEx) budgets, nurture key union and vendor partnerships, and foster a safety-first culture across the market.
What you'll be doing:
  • End-to-End Service Delivery & Activation: Oversee multi-tiered field operations teams accountable for the installation and maintenance of complex services-including FiOS, High-Speed Internet, Special Services, POTS, and Customer Premise Equipment (CPE)-across Consumer, Business, Enterprise, and Wholesale accounts.
  • Network Reliability & Maintenance Governance: Direct market-wide preventive and corrective maintenance strategies to maximize network uptime, enforce strict SLA compliance, and minimize mean-time-to-repair (MTTR) across all outside plant and customer premise facilities.
  • Service Quality & Customer Experience: Establish rigorous quality control frameworks, standardized field workflows, and operational metrics to eliminate repeat trouble reports, drive first-time resolve rates, and elevate the total customer experience.
  • Strategic Leadership & People Engagement: Define and execute the long-term operational strategy for market-wide I&M service delivery while cultivating a culture that motivates, engages, and retains top field operations talent. Provide direct leadership, mentorship, and career growth pathways to inspire operational excellence, high productivity, and collaborative union partnerships.
  • Fiscal Accountability: Build, forecast, and manage multi-million dollar annual operational budgets. Drive operational cost-efficiencies, optimize truck-roll productivity, oversee fleet/equipment resources, and minimize total cost-to-serve across all customer segments.
  • Safety & Service Quality Assurance: Cultivate a safety-first culture across all customer premises and field environments.
  • AI & Technological Innovation: Champion the adoption of cutting-edge technological solutions, actively leveraging AI-driven workflows and automation to eliminate redundancies and enhance workforce efficiencies.

What we're looking for:
This position requires extensive technical knowledge of the Verizon infrastructure and Fiber Engineering & Operations footprint systems. In addition, the candidate should have a comprehensive understanding of how the FE&O field organization operates and how all organizations coordinate to install, test, and maintain the technology that connects customers to Verizon's network.
As this position will interact with a variety of Verizon personnel at all levels of the organization, as well as interface with many different customers, union officials, leadership and stakeholders, excellent written and verbal communication skills are essential.
  • Bachelor's Degree in related field, or equivalent experience (Accelerated degree desired)
  • 8+ years of progressive experience in telecommunications operations, with comprehensive technical knowledge of large-footprint carrier networks and systems.
  • Fiber Network & Field Operations Expertise: Extensive hands-on experience and deep technical knowledge installation, testing and repair in outside plant telecom environments, including Fios, underground/aerial fiber design, copper/POTS infrastructure, optical distribution networks, and high speed internet. Wireless experience is a plus.
  • People Leadership & Union Management: 7+ years of relevant supervisory experience managing multi-tiered leadership teams and a proven track record of leading large field and engineering teams in heavily unionized environments.
  • Direct Union Leadership Experience: Demonstrated success in handling complex labor relations, navigating union grievance processes, working directly with union officials, and interpreting collective bargaining policies.
  • Financial Acumen: Advanced principles and practices in cost estimating, budget preparation, and schedule performance for massive CapEx/OpEx projects.
  • Strategic & Analytical Thinking: Strong analytical and critical problem-solving skills; ability to organize complex data, build strategic recommendations, and manage multiple competing priorities.

The candidate must work within the territory. This position is office-based and flexible to sit within any of the garage work centers in the Northern NJ area.
Where you'll be working
In this worksite-based role, you'll work onsite at a defined location(s).
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $184,000.00 - $321,000.00.

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