Work closely with Veracode Support and other Services teams to ensure a consistently positive ... What we're looking for: * 5 or more years of Customer Success / Consulting / Technical Account ...
41 Veracode Technical Support Engineer Jobs Hiring Near You
Work closely with Veracode Support and other Services teams to ensure a consistently positive ... What we're looking for: * 5 or more years of Customer Success / Consulting / Technical Account ...
Principal Solutions Architect
Dallas, TX · On-site
We are seeking a Solutions Architect (SA) to support sales efforts in our New Logos team. This ... Match Veracode solutions to customer's business and technical requirements * Demonstrate Veracode ...
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Principal Solutions Architect
Dallas, TX · On-site
We are seeking a Solutions Architect (SA) to support sales efforts in our New Logos team. This ... Match Veracode solutions to customer's business and technical requirements * Demonstrate Veracode ...
Work closely with Veracode Support and other Services teams to ensure a consistently positive ... What we're looking for: * 5 or more years of Customer Success / Consulting / Technical Account ...
Work closely with Veracode Support and other Services teams to ensure a consistently positive ... What we're looking for: * 5 or more years of Customer Success / Consulting / Technical Account ...
Principal Solutions Architect
Dallas, TX · On-site +1
We are seeking a Solutions Architect (SA) to support sales efforts in our New Logos team. This ... Match Veracode solutions to customer's business and technical requirements * Demonstrate Veracode ...
Principal Solutions Architect
Dallas, TX · On-site +1
We are seeking a Solutions Architect (SA) to support sales efforts in our New Logos team. This ... Match Veracode solutions to customer's business and technical requirements * Demonstrate Veracode ...
Project manager will report to Veracode's Vice President of Information Technology and be ... support, and cost models (Engineering, Product Management, Services, Marketing, and Sales, etc ...
Project manager will report to Veracode's Vice President of Information Technology and be ... support, and cost models (Engineering, Product Management, Services, Marketing, and Sales, etc ...
... Architect to support sales efforts in their New Logos team. This role involves building ... Veracode solutions to customer's business and technical requirements • Demonstrate Veracode ...
... Architect to support sales efforts in their New Logos team. This role involves building ... Veracode solutions to customer's business and technical requirements • Demonstrate Veracode ...
Inside Solutions Architect
Burlington, MA · On-site
$68.50 - $90.25/hr
Come join our team at Veracode! We are searching for Solutions Architect (SA) to support sales ... technical requirements. • Complete RFPs for sales globally • Present Veracode's vision ...
Inside Solutions Architect
Burlington, MA · On-site
$68.50 - $90.25/hr
Come join our team at Veracode! We are searching for Solutions Architect (SA) to support sales ... technical requirements. • Complete RFPs for sales globally • Present Veracode's vision ...
The company is seeking a Solutions Architect to support sales efforts in their New Logos team ... Veracode solutions to customer's business and technical requirements • Demonstrate Veracode ...
The company is seeking a Solutions Architect to support sales efforts in their New Logos team ... Veracode solutions to customer's business and technical requirements • Demonstrate Veracode ...
Security Program Manager
Burlington, MA · On-site
$140K - $170K/yr
You will be working with CxOs, Developers, and Application Security Experts. • Establish and ... Veracode Support and other Services teams by providing oversight and management for issues and ...
Security Program Manager
Burlington, MA · On-site
$140K - $170K/yr
You will be working with CxOs, Developers, and Application Security Experts. • Establish and ... Veracode Support and other Services teams by providing oversight and management for issues and ...
UX Designer
Burlington, MA · On-site
... technical writers, who love working for Veracode, as well as working with each other. Across ... Partner with PM and Developer stakeholders * Provide feedback to and receive feedback from peers in ...
UX Designer
Burlington, MA · On-site
... technical writers, who love working for Veracode, as well as working with each other. Across ... Partner with PM and Developer stakeholders * Provide feedback to and receive feedback from peers in ...
Come join our team at Veracode! We are seeking a high energy Inside Sales Representative to ... support regional events • Up to 20% travel or, as required Skills & Requirements Desired ...
Come join our team at Veracode! We are seeking a high energy Inside Sales Representative to ... support regional events • Up to 20% travel or, as required Skills & Requirements Desired ...
Security Program Manager - West Coast
$139K - $169K/yr
You will be working with CxOs, Developers, and Application Security Experts. The SPM reports to the ... Veracode Support and other Services teams by providing oversight and management for issues and ...
Security Program Manager - West Coast
$139K - $169K/yr
You will be working with CxOs, Developers, and Application Security Experts. The SPM reports to the ... Veracode Support and other Services teams by providing oversight and management for issues and ...
Security Program Manager
$140K - $170K/yr
You will be working with CxOs, Developers, and Application Security Experts. · Establish and drive ... Veracode Support and other Services teams by providing oversight and management for issues and ...
Security Program Manager
$140K - $170K/yr
You will be working with CxOs, Developers, and Application Security Experts. · Establish and drive ... Veracode Support and other Services teams by providing oversight and management for issues and ...
... with Veracode Support and other Services teams to ensure a consistently positive customer ... and Engineering. · Prepare, schedule, and conduct quarterly account reviews; maintain accurate ...
... with Veracode Support and other Services teams to ensure a consistently positive customer ... and Engineering. · Prepare, schedule, and conduct quarterly account reviews; maintain accurate ...
Customer Success Manager
Burlington, MA · On-site
... with Veracode Support and other Services teams to ensure a consistently positive customer ... and Engineering. • Prepare, schedule, and conduct quarterly account reviews; maintain accurate ...
Customer Success Manager
Burlington, MA · On-site
... with Veracode Support and other Services teams to ensure a consistently positive customer ... and Engineering. • Prepare, schedule, and conduct quarterly account reviews; maintain accurate ...
... take a DevOps role in scaling Veracode's Oracle, MS SQL and Cloud DB infrastructure ... Metrics will look at such things as scan volume, failure rates, and customer trends. • Support ...
... take a DevOps role in scaling Veracode's Oracle, MS SQL and Cloud DB infrastructure ... Metrics will look at such things as scan volume, failure rates, and customer trends. • Support ...
Customer Success Manager
Burlington, MA · On-site
... with Veracode Support and other Services teams to ensure a consistently positive customer ... and Engineering. • Prepare, schedule, and conduct quarterly account reviews; maintain accurate ...
Customer Success Manager
Burlington, MA · On-site
... with Veracode Support and other Services teams to ensure a consistently positive customer ... and Engineering. • Prepare, schedule, and conduct quarterly account reviews; maintain accurate ...
... take a DevOps role in scaling Veracode's Oracle, MS SQL and Cloud DB infrastructure ... Metrics will look at such things as scan volume, failure rates, and customer trends. · Support ...
... take a DevOps role in scaling Veracode's Oracle, MS SQL and Cloud DB infrastructure ... Metrics will look at such things as scan volume, failure rates, and customer trends. · Support ...
Participate in Services and Sales Engineering technical enablement sessions * Participate in Voice ... Support preparation of presentation materials critical to the PI planning process. * Actively ...
Participate in Services and Sales Engineering technical enablement sessions * Participate in Voice ... Support preparation of presentation materials critical to the PI planning process. * Actively ...
You will be helping us to develop back-end services that support our dynamic scanning solution including job command and control and results compilation, and continue to increase capacity to match ...
You will be helping us to develop back-end services that support our dynamic scanning solution including job command and control and results compilation, and continue to increase capacity to match ...
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Re-posted 12 days ago
Job description
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at www.veracode.com, on the Veracode blog, and on LinkedIn and Twitter.
Veracode is seeking a talented, results-oriented, energetic, and highly motivated individual to join our Customer Success Team. The Senior Customer Success Manager (Sr CSM) is responsible for building and maintaining strong relationships within assigned strategic accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The Sr CSM works closely with our customers alongside Sales, Support, Account Management, App Security Consultants, and other Operations and Product Management teams at Veracode to ensure our services are delivered successfully and meet client expectations.
What you'll be doing:
What we're looking for:
What we offer you:
Compensation Transparency
In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.
Job Grade: Senior
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Fraudulent Recruitment Alert - Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here's our recruitment promise to you:
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action.
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at www.veracode.com, on the Veracode blog, and on LinkedIn and Twitter.
Veracode is seeking a talented, results-oriented, energetic, and highly motivated individual to join our Customer Success Team. The Senior Customer Success Manager (Sr CSM) is responsible for building and maintaining strong relationships within assigned strategic accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The Sr CSM works closely with our customers alongside Sales, Support, Account Management, App Security Consultants, and other Operations and Product Management teams at Veracode to ensure our services are delivered successfully and meet client expectations.
What you'll be doing:
- Build and maintain strong relationships within assigned accounts.
- Promote customer satisfaction and loyalty by demonstrating an understanding of their critical business issues and needs while delivering products and services that help them meet their business objectives.
- Assist customers with creating, educating, and delivering of rollout plans, security policies, and integrated SDLC processes.
- Assist customers with onboarding of app sec and development teams, understanding compilation policies, and executing Consultation Calls to drive adoption and utilization.
- Create and manage account plans with customers which cover the entire customer journey.
- Understand the technologies, constraints, and other issues connected with an application security program and its implementation.
- Educate customers on the use and benefits of the Veracode solutions.
- Work closely with Veracode Support and other Services teams to ensure a consistently positive customer experiences by providing oversight and management for issues and initiatives.
- Work with management team to ensure critical issues are well-documented and properly escalated in an expeditious manner for resolution.
- Serve as customer advocate while capturing customer's feedback and reporting requests to Product Management and Engineering.
- Provide monthly account reporting to management and internal stakeholders.
- Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth.
- Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of our overall support of customers.
- Collaborate with Sales team on account strategy and identify opportunities for selling products and services within accounts.
What we're looking for:
- 5 or more years of Customer Success / Consulting / Technical Account Management / Project Management experience
- Strong customer services skills - excellent verbal and written communication
- Ability to effectively manage multiple priorities and activities simultaneously
- Experience supporting more strategic relationships with higher profile clients
- Bachelor's degree (Masters is ideal)
What we offer you:
- Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
- Wellness benefits to help you focus on what's most important.
- "Take What You Need" time off policy.
- Extensive development and training offerings to help you grow your career at Veracode.
- Generous 401k match to help save for your future.
- Amazing community of professionals who take pride in what we do every day.
Compensation Transparency
In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.
Job Grade: Senior
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Fraudulent Recruitment Alert - Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here's our recruitment promise to you:
- Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
- Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
- Email Verification: Recruiting emails from Veracode will always originate from an "@veracode.com" email address.
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action.
About Veracode
Sourced by ZipRecruiter
Industry
Network security
Company size
501 - 1,000 Employees
Headquarters location
Burlington, MA, US
Year founded
2006