At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward ... Ability to work under pressure in a fast-paced Call Center. Knowledge of medical terminology.
60 Uc Health Call Center Representative Jobs Hiring Near You
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward ... Ability to work under pressure in a fast-paced Call Center. Knowledge of medical terminology.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward ... Ability to work under pressure in a fast-paced Call Center. * Knowledge of medical terminology.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward ... Ability to work under pressure in a fast-paced Call Center. * Knowledge of medical terminology.
Ambulatory Access Center Coordinator, Scheduling, Full Time, First Shift
Cincinnati, OH · On-site
$17 - $21.50/hr
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward ... Ability to work under pressure in a fast-paced Call Center. * Knowledge of medical terminology.
Ambulatory Access Center Coordinator, Scheduling, Full Time, First Shift
Cincinnati, OH · On-site
$17 - $21.50/hr
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward ... Ability to work under pressure in a fast-paced Call Center. * Knowledge of medical terminology.
UC Health is hiring a part-time Access Representative for the Admitting & Registration department for the third shift at UC Medical Center. The Access Representative will support the Medical Centers ...
UC Health is hiring a part-time Access Representative for the Admitting & Registration department for the third shift at UC Medical Center. The Access Representative will support the Medical Centers ...
UC Health is hiring a full-time Access Representative for the Admitting & Registration department for the second shift at UC Medical Center. The Access Representative will support the Medical Centers ...
UC Health is hiring a full-time Access Representative for the Admitting & Registration department for the second shift at UC Medical Center. The Access Representative will support the Medical Centers ...
UC Health is hiring a full-time Access Representative for the Admitting & Registration department for the second shift at UC Medical Center. The Access Representative will support the Medical Centers ...
UC Health is hiring a full-time Access Representative for the Admitting & Registration department for the second shift at UC Medical Center. The Access Representative will support the Medical Centers ...
PRN Clinical Staff Pharmacist, First Shift, UC Student Health Services
$60.27 - $79.88/hr
UC Medical Center Department: Outpatient Pharmacy Hours: PRN Shift: First Shift UC Health is hiring a PRN Clinical Staff Pharmacist for the Outpatient Pharmacy Department at the University of ...
PRN Clinical Staff Pharmacist, First Shift, UC Student Health Services
$60.27 - $79.88/hr
UC Medical Center Department: Outpatient Pharmacy Hours: PRN Shift: First Shift UC Health is hiring a PRN Clinical Staff Pharmacist for the Outpatient Pharmacy Department at the University of ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
PRN Clinical Staff Pharmacist, First Shift, UC Student Health Services
Cincinnati, OH · On-site
$60.27 - $79.88/hr
UC Medical Center Department: Outpatient Pharmacy Hours: PRN Shift: First Shift UC Health is hiring a PRN Clinical Staff Pharmacist for the Outpatient Pharmacy Department at the University of ...
PRN Clinical Staff Pharmacist, First Shift, UC Student Health Services
Cincinnati, OH · On-site
$60.27 - $79.88/hr
UC Medical Center Department: Outpatient Pharmacy Hours: PRN Shift: First Shift UC Health is hiring a PRN Clinical Staff Pharmacist for the Outpatient Pharmacy Department at the University of ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
PRN Clinical Staff Pharmacist, First Shift, UC Student Health Services
$60.27 - $79.88/hr
UC Medical Center Department: Outpatient Pharmacy Hours: PRN Shift: First Shift UC Health is hiring a PRN Clinical Staff Pharmacist for the Outpatient Pharmacy Department at the University of ...
PRN Clinical Staff Pharmacist, First Shift, UC Student Health Services
$60.27 - $79.88/hr
UC Medical Center Department: Outpatient Pharmacy Hours: PRN Shift: First Shift UC Health is hiring a PRN Clinical Staff Pharmacist for the Outpatient Pharmacy Department at the University of ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and ...
UC Health Jobs Information
What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?
To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.
What are some common challenges faced by Call Center Representatives, and how can they be managed?
Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.
What are Call Center Representatives?
Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.
Do workers at UC Health (Cincinnati) get paid breaks?
Sometimes. Only some people get paid breaks.
66% of people say they don’t get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.
66% of people say they don’t get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.
Does UC Health (Cincinnati) pay people when they’re sick?
Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.
At UC Health (Cincinnati), are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
96% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.
96% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from UC Health (Cincinnati) affordable enough for their workers?
Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 66 people who took the Breakroom Quiz between May 2025 and May 2026.
86% of people say the health insurance costs are okay
Based on data from 66 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get paid time off at UC Health (Cincinnati)?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between May 2025 and May 2026.
96% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
- 8% of people with changing schedules find out their shifts one week or less ahead of time.
- 19% of people with changing schedules find out their shifts two weeks ahead of time.
- 11% of people with changing schedules find out their shifts three weeks ahead of time.
- 61% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at UC Health (Cincinnati) worry about hours?
Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.
94% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.
Do UC Health (Cincinnati) workers get to choose the shifts they work?
Most people get to choose which shifts they work.
74% report that they have enough control over which shifts they work.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.
74% report that they have enough control over which shifts they work.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it for UC Health (Cincinnati) workers to change shifts?
Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to get time off at UC Health (Cincinnati)?
Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.
37% of people report it’s hard to get time off.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.
Do UC Health (Cincinnati) managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at UC Health (Cincinnati) do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
83% of people report that they don’t do extra unpaid work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.
83% of people report that they don’t do extra unpaid work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to take sick days at UC Health (Cincinnati)?
Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.
Is a UC Health (Cincinnati) job good for students?
Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and March 2026.
82% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and March 2026.
Is working at UC Health (Cincinnati) good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at UC Health (Cincinnati) feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at UC Health (Cincinnati) get to take their breaks without interruption?
Only some people get breaks without interruption.
37% of people report that their breaks get interrupted.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.
37% of people report that their breaks get interrupted.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at UC Health (Cincinnati)?
Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 80 people who took the Breakroom Quiz between May 2025 and May 2026.
76% of people say they often feel stressed out at work.
Based on data from 80 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at UC Health (Cincinnati) enjoy their jobs?
Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.
78% of people report they enjoy their job.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at UC Health (Cincinnati) recommend working with their team?
Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at UC Health (Cincinnati)?
Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 81 people who took the Breakroom Quiz between May 2025 and May 2026.
35% of people report they didn’t get enough training when they started working here.
Based on data from 81 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at UC Health (Cincinnati)?
Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people think UC Health (Cincinnati)’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 76 people who took the Breakroom Quiz between May 2025 and May 2026.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 76 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how UC Health (Cincinnati) is doing?
Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Call Center Representative jobs?
What are the most popular jobs at Uc Health?
What are the most popular categories at Uc Health?
$17 - $21.50/hr
Other
Posted 21 days ago
UC Health (Cincinnati) rating
6.8
Based on 141 frontline employees who took The Breakroom Quiz
489th of 864 rated healthcare providers
Job description
Job Description At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment. Responsibilities Insurance verification and processing of incoming referrals from outside of the organization. Provide scheduling support and appointment information to UC Health ambulatory patients.
Agents are highly proficient in scheduling appointments and completing registration for multiple UC Health ambulatory departments. Qualifications Education: High School Diploma or GED required. Associate's Degree preferred.
Years of Experience: 7-11 months experience required. 1-2 years preferred. Required Skills and Knowledge: Excellent customer service skills and attitude.
Ability to work under pressure in a fast-paced Call Center. Knowledge of medical terminology. Excellent attention to detail.
Excellent written and oral communication skills. Knowledge of Electronic Medical Record (EMR) system. Patient scheduling/registration experience.
Apply
What UC Health (Cincinnati) employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About UC Health
Sourced by ZipRecruiter
We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.