ZipRecruiter

Log In

Thomson Reuters
Thomson Reuters

60 Thomson Reuters Technical Support Manager Jobs Hiring Near You

THOMSON REUTERS

Student Brand Ambassador

Eagan, MN · Hybrid

As the face of Thomson Reuters on campus, the Student Brand Ambassador knows the goings-on of the ... Flex My Way is a set of supportive workplace policies designed to help manage personal and ...

THOMSON REUTERS

Student Brand Ambassador

Seattle, WA · Hybrid

As the face of Thomson Reuters on campus, the Student Brand Ambassador knows the goings-on of the ... Flex My Way is a set of supportive workplace policies designed to help manage personal and ...

THOMSON REUTERS

Student Brand Ambassador

Hartford, CT · Hybrid

As the face of Thomson Reuters on campus, the Student Brand Ambassador knows the goings-on of the ... Flex My Way is a set of supportive workplace policies designed to help manage personal and ...

THOMSON REUTERS

Student Brand Ambassador

New York, NY · Hybrid

As the face of Thomson Reuters on campus, the Student Brand Ambassador knows the goings-on of the ... Flex My Way is a set of supportive workplace policies designed to help manage personal and ...

Thomson Reuters

Student Brand Ambassador

Eagan, MN · On-site +1

As the face of Thomson Reuters on campus, the Student Brand Ambassador knows the goings-on of the ... Flex My Way is a set of supportive workplace policies designed to help manage personal and ...

previous pagenext page

Showing results 21-40

All JobsThomson Reuters JobsThomson Reuters Technical Support Manager Jobs

Thomson Reuters Jobs Information

Do workers at Thomson Reuters get paid breaks?

Yes. Most people get paid breaks.
87% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Thomson Reuters pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

At Thomson Reuters, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Thomson Reuters affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at Thomson Reuters?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Thomson Reuters worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and February 2026.

Do Thomson Reuters workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Thomson Reuters workers to change shifts?

Most people find it easy to change shifts.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to get time off at Thomson Reuters?

Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Thomson Reuters managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at Thomson Reuters spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at Thomson Reuters?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Thomson Reuters good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people at Thomson Reuters feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Thomson Reuters get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Thomson Reuters?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Thomson Reuters enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Thomson Reuters recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Thomson Reuters?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Thomson Reuters?

Most people are given support to advance their career here.
In the last year, 88% of people report being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think Thomson Reuters’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Thomson Reuters is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

What other companies are hiring for Technical Support Manager jobs?

What are the most popular jobs at Thomson Reuters?

What are the most popular categories at Thomson Reuters?

Infographic showing various Technical Support Manager job openings at Thomson Reuters in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 36% Physical, 47% Hybrid, and 17% Remote job distribution.

Legal AI Solutions Architect - Noetica

THOMSON REUTERS

Frisco, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Thomson Reuters rating

8.8

Company rating: 8.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

40th of 491 rated business services

Job description

As a Senior AI Solutions Architect for Thomson Reuters' Noetica Product, you will use your experience as a transactional lawyer to work with customers and potential customers in law firms and financial institutions to help them realize maximum value from Thomson Reuters' advanced AI capabilities. As a member of the Customer Success organization, you will also collaborate with other Thomson Reuters teams including Sales, Engineering, Marketing and Product.

About the Role

In this role as a Senior AI Solutions Architect, you will:

  • Use your legal experience to work hands-on with transactional attorneys to advise on how our platform, data and insights can be utilized on live and historical transactions

  • Provide technical support across the customer lifecycle-scoping AI use cases, advising on solution design, demonstrating capabilities, and guiding implementation and optimization while contributing to internal upskilling initiatives across Thomson Reuters

  • Support customers' AI adoption strategies and solution deployment, capturing insights to influence product strategy and roadmap

  • Contribute meaningfully to new model training and quality control through distillation of subject-matter expertise into multi-layered AI systems

  • Create documentation, use cases, and workflows that advance internal knowledge sharing and applied AI best practices

  • Drive measurable impact through increased AI adoption, improved customer satisfaction, and enhanced internal AI maturity

  • Contribute to Thomson Reuters' thought leadership through customer-facing content, events, and advisory boards

  • Pursue self-directed projects that align with Customer Success goals and advance organizational innovation

  • Travel may be required based on business needs

About You

You're a fit for the role of Senior AI Solutions Architect if your background includes:

  • Juris Doctor (JD) degree (from a top law school preferred)

  • 2+ years of experience at a top law firm

  • Expertise in transactional legal practice on one or more of: mergers & acquisitions, capital markets / securities, credit / finance, or other corporate transactions

  • Demonstrable experience with generative AI applications and understanding of large language model (LLM) architecture and operation

  • Substantial experience using online legal research and practice tools for corporate attorneys

  • Excellence in communicating technical concepts and creating clear documentation, learning materials, and persuasive presentations for non-technical audiences

  • Creativity, curiosity, and a growth mindset-you simplify ambiguous challenges, embrace experimentation, and view setbacks as learning opportunities

  • Current knowledge of emerging AI research, industry trends, and critical thinking about risks, opportunities, and societal impact

It would be nice if:

  • You have prior experience at a technology company or in the industry

  • You are interested in finance or economics

  • You have advanced Excel and PowerPoint skills

  • You have prior experience or background in computer programming, but please note that this is not a development role

#LI-AY1

What's in it For You?

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $100,100 USD - $185,900 USD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. This job posting will close .

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com

What Thomson Reuters employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply