113 Teleperformance Usa Workforce Management Analyst Jobs Hiring Near You

Responsibilities and Qualifications

Core Role and Purpose

The Cyber Workforce Management Analyst serves as the primary authority on cyber talent optimization, policy development, and framework compliance. This position bridges the gap between tactical operations and strategic talent planning by defining standardized position roles, building metrics to track and evaluate workforce readiness, and ensuring overall organizational alignment with the National Cybersecurity Workforce Framework (NICE).

By collaborating with industry leaders, educational institutions, and internal subject matter experts, the position is instrumental in managing, tracking, and reporting overall Agency Cyber Workforce Compliance in strict alignment with DoW mandates.

Required Responsibilities

• Cyber Strategy & Policy Development: Design and integrate a comprehensive cyber strategy that aligns with the organization's overarching mission and goals, while actively developing, reviewing, and applying organizational HR and operational policies to govern and adjust cyber workforce effectiveness.
• Workforce Qualification & Standardization: Coordinate with internal and external subject matter experts to develop standardized position descriptions, and establish, review, and refine cyber career field qualification standards in accordance with the National Cybersecurity Workforce Framework (NICE).
• Readiness Metrics & Data Standards: Establish manpower, personnel, and qualification data element standards to seamlessly collect metrics, analyze workforce data, and proactively monitor and validate cyber workforce readiness (specifically tracking positions identified, filled, and manned with qualified personnel).
• Program Implementation & Compliance: Establish, resource, implement, and assess robust cyber workforce management programs, while rigorously tracking, managing, and reporting Agency Cyber Workforce Compliance to ensure adherence to DoW and organizational requirements.
• Industry Integration & Best Practices: Leverage external organizations and academic institutions' best practices in cyber curriculum, R&D, and training to continuously inform and enhance internal education policies, processes, and overall workforce capabilities.

Required Qualifications

• Clearance: Active Top-Secret Clearance with SCI eligibility
• Certification: DoD 8570/8140 IAM Level I compliant certification
• Experience: 2 years of progressive cybersecurity, workforce management, or human capital experience.
• Framework Knowledge: Deep understanding of the National Cybersecurity Workforce Framework (NICE), including specific work roles, tasks, and associated knowledge, skills, and abilities (KSAs).
• Policy & Strategy: Proven ability to develop policy, plans, and strategy in compliance with laws, regulations, policies, and standards in support of organizational cyber activities.
• HR & Training Acumen: Knowledge of organizational human resources, training, and education policies, processes, and procedures.
• Workforce Development: Skill in developing workforce and position qualification standards.
• External Integration: Ability to leverage best practices and lessons learned of external organizations and academic institutions dealing with cyber issues.

Overview

We are seeking a Cyber Workforce Management Analyst to join our Prime Contract with the Defense Threat Reduction Agency.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us! 

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status.  If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Fort Belvoir, VA
• Type of environment: Office
• Noise level: Low
• Work schedule:  Schedule is Monday - Friday (0800 - 1600)
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S Citizenship Required
• Top Secret Clearance with SCI Eligibility.

WAGE INFORMATION

Target salary range: $80,000.00 - $105,000.00.  The salary range displayed is an estimate only and is not a guarantee of compensation or salary and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.  The displayed salary is one component of the total compensation package for employees. 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

Many positions require specific certifications and/or the ability to obtain a security clearance.  Security clearances may only be granted to U.S. citizens.  Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements. 

EQUAL EMPLOYMENT OPPORTUNITYIn order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance. Employment Type: FULL_TIME