Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... Workforce Management Analyst Location: Las Vegas, Nevada Duration: 3 Months contract Essential ...
60 Shellpoint Mortgage Servicing Workforce Management Analyst Jobs Hiring Near You
Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... Workforce Management Analyst Location: Las Vegas, Nevada Duration: 3 Months contract Essential ...
Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... Workforce Management Analyst Location: Las Vegas, Nevada Duration: 5 to 6 Months Mandatory: Must be ...
Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... Workforce Management Analyst Location: Las Vegas, Nevada Duration: 5 to 6 Months Mandatory: Must be ...
Workforce Management Analyst
San Francisco, CA · On-site +1
As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce ...
Workforce Management Analyst
San Francisco, CA · On-site +1
As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce ...
Workforce Management Analyst
Coppell, TX · On-site
Workforce Management Analyst Job Location: Coppell, TX Job Type: Contract * Monitor and manage real ... Track and report key intraday metrics, including service level, occupancy, shrinkage, and adherence ...
Quick apply
Workforce Management Analyst
Coppell, TX · On-site
Workforce Management Analyst Job Location: Coppell, TX Job Type: Contract * Monitor and manage real ... Track and report key intraday metrics, including service level, occupancy, shrinkage, and adherence ...
Workforce Management Analyst
$60K - $70K/yr
... services model, Radiology Partners provides consistent, high-quality care to patients, while ... Partner with management and cross-functional teams to support workforce planning, operational ...
Workforce Management Analyst
$60K - $70K/yr
... services model, Radiology Partners provides consistent, high-quality care to patients, while ... Partner with management and cross-functional teams to support workforce planning, operational ...
Workforce Management Analyst
Moore, OK · On-site
The Workforce Management Interface Analyst will partner with various Human Resources, Accounting, and Payroll/Tax groups to ensure that all interfaces are processed correctly and contain accurate ...
Workforce Management Analyst
Moore, OK · On-site
The Workforce Management Interface Analyst will partner with various Human Resources, Accounting, and Payroll/Tax groups to ensure that all interfaces are processed correctly and contain accurate ...
Workforce Management Analyst
$60K - $70K/yr
... services model, Radiology Partners provides consistent, high-quality care to patients, while ... Partner with management and cross-functional teams to support workforce planning, operational ...
Workforce Management Analyst
$60K - $70K/yr
... services model, Radiology Partners provides consistent, high-quality care to patients, while ... Partner with management and cross-functional teams to support workforce planning, operational ...
... loans serviced by Shellpoint Mortgage Servicing with various levels of complexity. * Ensure ... Strong time management skills & ability to respond to vendor/inter-departmental requests in a ...
... loans serviced by Shellpoint Mortgage Servicing with various levels of complexity. * Ensure ... Strong time management skills & ability to respond to vendor/inter-departmental requests in a ...
... loans serviced by Shellpoint Mortgage Servicing with various levels of complexity. * Ensure ... Strong time management skills & ability to respond to vendor/inter-departmental requests in a ...
... loans serviced by Shellpoint Mortgage Servicing with various levels of complexity. * Ensure ... Strong time management skills & ability to respond to vendor/inter-departmental requests in a ...
... loans serviced by Shellpoint Mortgage Servicing with various levels of complexity. * Ensure ... Strong time management skills & ability to respond to vendor/inter-departmental requests in a ...
... loans serviced by Shellpoint Mortgage Servicing with various levels of complexity. * Ensure ... Strong time management skills & ability to respond to vendor/inter-departmental requests in a ...
USD 38.70/H JOB OVERVIEW In this role, you'll support a Customer Service Center by analyzing ... Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and ...
Quick apply
USD 38.70/H JOB OVERVIEW In this role, you'll support a Customer Service Center by analyzing ... Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and ...
USD 38.70/H JOB OVERVIEW In this role, you'll support a Customer Service Center by analyzing ... Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and ...
Quick apply
USD 38.70/H JOB OVERVIEW In this role, you'll support a Customer Service Center by analyzing ... Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and ...
USD 38.70/H JOB OVERVIEW In this role, you'll support a Customer Service Center by analyzing ... Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and ...
Quick apply
USD 38.70/H JOB OVERVIEW In this role, you'll support a Customer Service Center by analyzing ... Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and ...
Workforce Management Analyst II
Baltimore, MD · On-site
$38.71/hr
USD 38.70/H JOB OVERVIEW In this role, you'll support a Customer Service Center by analyzing ... Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and ...
Workforce Management Analyst II
Baltimore, MD · On-site
$38.71/hr
USD 38.70/H JOB OVERVIEW In this role, you'll support a Customer Service Center by analyzing ... Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and ...
Workforce Management Analyst Senior
Phoenix, AZ · Hybrid
$87K - $115K/yr
Operating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages workforce management tools, operational analytics, and forecasting models to optimize staffing ...
Workforce Management Analyst Senior
Phoenix, AZ · Hybrid
$87K - $115K/yr
Operating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages workforce management tools, operational analytics, and forecasting models to optimize staffing ...
Workforce Management Analyst Senior
San Antonio, TX · Hybrid
$79K - $105K/yr
Operating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages workforce management tools, operational analytics, and forecasting models to optimize staffing ...
Workforce Management Analyst Senior
San Antonio, TX · Hybrid
$79K - $105K/yr
Operating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages workforce management tools, operational analytics, and forecasting models to optimize staffing ...
Workforce Management Analyst Senior
Phoenix, AZ · Hybrid
$85K - $113K/yr
Operating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages workforce management tools, operational analytics, and forecasting models to optimize staffing ...
Workforce Management Analyst Senior
Phoenix, AZ · Hybrid
$85K - $113K/yr
Operating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages workforce management tools, operational analytics, and forecasting models to optimize staffing ...
Workforce Management Analyst Senior
San Antonio, TX · Hybrid
$79K - $104K/yr
Operating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages workforce management tools, operational analytics, and forecasting models to optimize staffing ...
Workforce Management Analyst Senior
San Antonio, TX · Hybrid
$79K - $104K/yr
Operating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages workforce management tools, operational analytics, and forecasting models to optimize staffing ...
Department Support a. Assist with annual escrow analyses, including reviewing account balances ... Schedule and conduct individual dialogs with direct manager monthly e. Participate in external ...
Department Support a. Assist with annual escrow analyses, including reviewing account balances ... Schedule and conduct individual dialogs with direct manager monthly e. Participate in external ...
Responsibilities and Qualifications Core Role and Purpose The Cyber Workforce Management Analyst serves as the primary authority on cyber talent optimization, policy development, and framework ...
Responsibilities and Qualifications Core Role and Purpose The Cyber Workforce Management Analyst serves as the primary authority on cyber talent optimization, policy development, and framework ...
Shellpoint Mortgage Servicing Jobs Information
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Job description
Company Description
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
Job Description
Job details mentioned below-
Position: Workforce Management Analyst
Location: Las Vegas, Nevada
Duration: 3 Months contract
Essential Requirements:
Education:
High school graduate
4 year Degree in business analytics field or 4 years of analytical work experience
Experience:
2 years of Intermediate level reporting experience, which includes; creating, analyzing, and summarizing for Executives.
1 year customer service oriented job experience.
Abilities:
Must be able to type.
Must have excellent mathematical skills.
Proficient in Microsoft Office programs (Excel, PowerPoint, and Word).
Excellent leadership, organizational, listening, interpersonal, analytical, written and verbal communication skills required.
Must have a basic understanding of call center and workforce management terminology and call center productivity metrics.
Thorough knowledge of the WFM processes including forecasting, scheduling and daily management a plus.
Must demonstrate and upbeat and positive disposition.
Must be highly motivated, proactive individual and independent thinker.
Must be able to handle multiple tasks in a high volume, fast paced environment.
Knowledge of computer, telecommunications functions and systems, and great customer service skills.
Desired Skills:
Knowledge of IEX or other WFM software.
Experience in SQL, VB and Showcase preferred but not required.
3 years contact center experience.
Additional Information
...
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006