Mortgage Servicing Specialist
Racine, WI · On-site
Overview The Mortgage Servicing Specialist is responsible for the day-to-day administration of ... Time management and willingness to learn • Ability to handle multiple tasks, while meeting ...
60 Shellpoint Mortgage Servicing Workforce Management Analyst Jobs Hiring Near You
Mortgage Servicing Specialist
Racine, WI · On-site
Overview The Mortgage Servicing Specialist is responsible for the day-to-day administration of ... Time management and willingness to learn • Ability to handle multiple tasks, while meeting ...
Escrow Management -- Conduct escrow analyses, monitor tax and insurance requirements, and ... Knowledge of mortgage regulations and servicing standards. * Strong attention to detail and ...
Escrow Management -- Conduct escrow analyses, monitor tax and insurance requirements, and ... Knowledge of mortgage regulations and servicing standards. * Strong attention to detail and ...
This position is responsible for leveraging workforce management systems to analyze data, forecast demand, while providing actionable insights to ensure optimal coverage, enhance productivity, and ...
This position is responsible for leveraging workforce management systems to analyze data, forecast demand, while providing actionable insights to ensure optimal coverage, enhance productivity, and ...
Minimum 2-5 years of mortgage servicing experience with a strong understanding of escrow ... Ability to organize, prioritize and manage workload efficiently * Excellent analytical and problem ...
Minimum 2-5 years of mortgage servicing experience with a strong understanding of escrow ... Ability to organize, prioritize and manage workload efficiently * Excellent analytical and problem ...
Mortgage Servicing Agent
Tuscaloosa, AL · On-site
$20.35 - $30.52/hr
To assist members by servicing their existing mortgage loans, including but not limited to, escrow ... to manage multiple priorities and change attention focus quickly. Keyboarding of 30 WPM are ...
Mortgage Servicing Agent
Tuscaloosa, AL · On-site
$20.35 - $30.52/hr
To assist members by servicing their existing mortgage loans, including but not limited to, escrow ... to manage multiple priorities and change attention focus quickly. Keyboarding of 30 WPM are ...
Mortgage Servicing Agent
Tuscaloosa, AL · On-site
Description: To assist members by servicing their existing mortgage loans, including but not ... to manage multiple priorities and change attention focus quickly. Keyboarding of 30 WPM are ...
Mortgage Servicing Agent
Tuscaloosa, AL · On-site
Description: To assist members by servicing their existing mortgage loans, including but not ... to manage multiple priorities and change attention focus quickly. Keyboarding of 30 WPM are ...
The role requires all the skills expected of a Correspondence Specialist, plus the analytical depth ... Performs related duties as assigned by management. Qualifications and Education Requirements * High ...
The role requires all the skills expected of a Correspondence Specialist, plus the analytical depth ... Performs related duties as assigned by management. Qualifications and Education Requirements * High ...
... of Newrez/Shellpoint Mortgage Servicing. Through analysis and review by the Sr Litigation Case Manager, litigation-related accounts will be monitored, and support given to outside counsel to ...
... of Newrez/Shellpoint Mortgage Servicing. Through analysis and review by the Sr Litigation Case Manager, litigation-related accounts will be monitored, and support given to outside counsel to ...
Workforce Management Forecasting Analyst
Warren, MI · On-site
$24 - $30/hr
Overview About TP TP is a global, digital business services company. We deliver the most advanced ... Perform various analyses, formulate conclusions, and present conclusions to management * Actively ...
Workforce Management Forecasting Analyst
Warren, MI · On-site
$24 - $30/hr
Overview About TP TP is a global, digital business services company. We deliver the most advanced ... Perform various analyses, formulate conclusions, and present conclusions to management * Actively ...
Reporting and Analytics * Prepare and present monthly activity reports to executive management ... Minimum of 5 years in mortgage servicing * In-depth knowledge of Agency Seller/Servicer ...
Reporting and Analytics * Prepare and present monthly activity reports to executive management ... Minimum of 5 years in mortgage servicing * In-depth knowledge of Agency Seller/Servicer ...
Workforce Management Forecasting Analyst
Charlotte, NC · On-site
$51K - $64K/yr
Identify and address any deviations from planned staffing levels and service targets. * Assess ... Strong knowledge and experience with workforce management software (NICE) and telephony systems (e ...
Workforce Management Forecasting Analyst
Charlotte, NC · On-site
$51K - $64K/yr
Identify and address any deviations from planned staffing levels and service targets. * Assess ... Strong knowledge and experience with workforce management software (NICE) and telephony systems (e ...
The role requires all the skills expected of a Correspondence Specialist, plus the analytical depth ... Performs related duties as assigned by management. Qualifications and Education Requirements * High ...
The role requires all the skills expected of a Correspondence Specialist, plus the analytical depth ... Performs related duties as assigned by management. Qualifications and Education Requirements * High ...
Senior Workforce Management Analyst (Genesys Cloud CX)
Raleigh, NC · On-site
$85K - $113K/yr
... service delivery objectives. This position acts as a strategic partner to Experience Center ... workforce management software and systems. 3. Proven ability to analyze performance data and ...
Senior Workforce Management Analyst (Genesys Cloud CX)
Raleigh, NC · On-site
$85K - $113K/yr
... service delivery objectives. This position acts as a strategic partner to Experience Center ... workforce management software and systems. 3. Proven ability to analyze performance data and ...
The role requires all the skills expected of a Correspondence Specialist, plus the analytical depth ... Performs related duties as assigned by management. Qualifications and Education Requirements * High ...
The role requires all the skills expected of a Correspondence Specialist, plus the analytical depth ... Performs related duties as assigned by management. Qualifications and Education Requirements * High ...
The role requires all the skills expected of a Correspondence Specialist, plus the analytical depth ... Performs related duties as assigned by management. Qualifications and Education Requirements * High ...
The role requires all the skills expected of a Correspondence Specialist, plus the analytical depth ... Performs related duties as assigned by management. Qualifications and Education Requirements * High ...
Workforce Management Forecasting Analyst
Reno, NV · On-site
$64K - $82K/yr
Identify and address any deviations from planned staffing levels and service targets. * Assess ... Strong knowledge and experience with workforce management software (NICE) and telephony systems (e ...
Workforce Management Forecasting Analyst
Reno, NV · On-site
$64K - $82K/yr
Identify and address any deviations from planned staffing levels and service targets. * Assess ... Strong knowledge and experience with workforce management software (NICE) and telephony systems (e ...
Workforce Management Manager
Wichita, KS · On-site
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... service excellence. * Drives continuous improvements in workforce planning processes by analyzing ...
Workforce Management Manager
Wichita, KS · On-site
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... service excellence. * Drives continuous improvements in workforce planning processes by analyzing ...
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... service excellence. * Drives continuous improvements in workforce planning processes by analyzing ...
We are seeking a Workforce Management (WFM) Manager who will lead the development and execution of ... service excellence. * Drives continuous improvements in workforce planning processes by analyzing ...
Clinical Workforce Management Lead
Utica, NY · On-site
$75K - $105K/yr
Analyze staffing levels against staffing recommendation, determine gaps, and make recommendations ... Lead workforce management system testing, upgrades, implementations, and new functionality ...
Clinical Workforce Management Lead
Utica, NY · On-site
$75K - $105K/yr
Analyze staffing levels against staffing recommendation, determine gaps, and make recommendations ... Lead workforce management system testing, upgrades, implementations, and new functionality ...
Position Summary The Labor Analyst, Workforce Labor Analytics supports the Workforce Management and ... Experience supporting retail, service-based, or multi-unit operations * Interest in analytical ...
Position Summary The Labor Analyst, Workforce Labor Analytics supports the Workforce Management and ... Experience supporting retail, service-based, or multi-unit operations * Interest in analytical ...
Shellpoint Mortgage Servicing Jobs Information
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Johnson Financial Group rating
8.8
Based on 5 frontline employees who took The Breakroom Quiz
Job description
Overview
The Mortgage Servicing Specialist is responsible for the day-to-day administration of residential mortgage loans following closing. This role ensures accurate loan maintenance, regulatory compliance, and high-quality customer support throughout the life of the loan. The position supports servicing activities including payment processing and borrower inquiries while adhering to state and federal regulations and investor guidelines (e.g., Portfolio, Fannie Mae, Freddie Mac, VA, and FHLB where applicable).
Hybrid work schedule
Position Specific Responsibilities
• Handles straightforward customer inquiries; escalates complex issues
• Performs routine mortgage loan servicing tasks including processing mortgage payments, preparing mortgage payoff quotes, mortgage satisfactions, and recording mortgage documents.
• Responsible for FIS system maintenance of loan payments made via ACH.
• Performs daily review and processing of various loan level reports to ensure unapplied funds and non-post items are credited to the loans timely and accurately.
• Research outstanding items on various loan GL's and DDA's and clear within appropriate timeframes.
• Identify potential prospects for customer convenience opportunities (i.e., APO, EDO).
Job Requirements - Education, Knowledge and Skills
• Strong attention to detail and accuracy
• Effective verbal and written communication
• Ability to follow procedures and work in a structured environment
• Time management and willingness to learn
• Ability to handle multiple tasks, while meeting deadlines and maintaining quality levels. Demonstrates flexibility in responding to changes in assignment and job responsibility in a dynamic, fast-paced environment.
• Minimum High School Diploma or equivalent.
Come as you are.
Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit the Diversity section of our career website.
The Mortgage Servicing Specialist is responsible for the day-to-day administration of residential mortgage loans following closing. This role ensures accurate loan maintenance, regulatory compliance, and high-quality customer support throughout the life of the loan. The position supports servicing activities including payment processing and borrower inquiries while adhering to state and federal regulations and investor guidelines (e.g., Portfolio, Fannie Mae, Freddie Mac, VA, and FHLB where applicable).
Hybrid work schedule
Position Specific Responsibilities
• Handles straightforward customer inquiries; escalates complex issues
• Performs routine mortgage loan servicing tasks including processing mortgage payments, preparing mortgage payoff quotes, mortgage satisfactions, and recording mortgage documents.
• Responsible for FIS system maintenance of loan payments made via ACH.
• Performs daily review and processing of various loan level reports to ensure unapplied funds and non-post items are credited to the loans timely and accurately.
• Research outstanding items on various loan GL's and DDA's and clear within appropriate timeframes.
• Identify potential prospects for customer convenience opportunities (i.e., APO, EDO).
Job Requirements - Education, Knowledge and Skills
• Strong attention to detail and accuracy
• Effective verbal and written communication
• Ability to follow procedures and work in a structured environment
• Time management and willingness to learn
• Ability to handle multiple tasks, while meeting deadlines and maintaining quality levels. Demonstrates flexibility in responding to changes in assignment and job responsibility in a dynamic, fast-paced environment.
• Minimum High School Diploma or equivalent.
Come as you are.
Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit the Diversity section of our career website.
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