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Teleperformance
Teleperformance

69 Teleperformance Usa Data Analyst Jobs Hiring Near You

Teleperformance

Business Analyst

Toronto, ON · On-site +1

CA$47K/yr

Teleperformance is a leading provider of customer experience management, offering premier ... This roleis responsible foranalyzing data,identifyingopportunities for improvement, and ...

Teleperformance

Quality Analyst

Toronto, ON · Hybrid

Teleperformance is a leading provider of customer experience management, offering premier ... The QI Lead is a key connector between data, field execution, and behavior change. Key ...

Teleperformance

Business Analyst

Toronto, ON · Hybrid

CA$54K/yr

Teleperformance is a leading provider of customer experience management, offering premier ... Hands-on experience with SQL for Data Extraction, Data Manipulation, Data Integration and ...

Teleperformance

Sales Coach

Toronto, ON · Hybrid

CA$70K - CA$100K/yr

Utilize tools and data analytics to assess training impact and iterate improvements. Requirements ... Teleperformance welcomes and encourages applications from people with disabilities. Accommodations ...

Teleperformance

Teleperformance is a leading provider of customer experience management, offering premier ... Responsible for accurate data input using prescribed applications * Exceptional call handling soft ...

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Teleperformance Jobs Information

Do workers at Teleperformance get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Teleperformance pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

At Teleperformance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at Teleperformance?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Teleperformance affordable enough for their workers?

Only some people say the health insurance costs are okay.
54% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Teleperformance?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Teleperformance worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Teleperformance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 123 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Teleperformance workers to change shifts?

Most people find it hard to change shifts.
72% of people report that it’s hard to change shifts if they need to.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Teleperformance?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Teleperformance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Teleperformance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 124 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Teleperformance?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Teleperformance job good for students?

Most students say this is a bad place to work if you’re studying.
68% of students report this isn’t a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Teleperformance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Teleperformance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Teleperformance?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Teleperformance?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Teleperformance?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Teleperformance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Teleperformance is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Data Analyst jobs?

What are the most popular jobs at Teleperformance Usa?

AI Product Manager, Internal Transformations

Teleperformance USA

Columbus, OH • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

46th of 72 rated call and contact centers

Job description

Category : AI Manager

Application Deadline: Ongoing until positions are filled.

to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Purpose 

The AI Product Manager is responsible for defining, building, and scaling AI-powered products within TP’s global product ecosystem. This role partners closely with AI Engineering, Data Science, Architecture, UX, and Business Units to translate business needs into secure, scalable, and high-impact AI solutions. 

The AI Product Manager owns product discovery, roadmap execution, and performance optimization, ensuring AI products deliver measurable outcomes such as efficiency gains, automation, and experience improvements. The role focuses on strong human-AI orchestration, responsible AI practices, and alignment with TP’s AI strategy. 

This position is 100% work at home. While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship. 

Your Responsibilities 

  • AI Product Strategy & Roadmap Execution:  
  • Contribute to the definition and execution of AI product roadmaps across horizontal and vertical solutions. 
  • Translate business problems into clear AI product requirements, user stories, and success metrics. 
  • Prioritize features and initiatives based on impact, feasibility, and strategic alignment. 
  • End-to-End AI Product Lifecycle Ownership 
  • Own the product lifecycle from discovery and experimentation to launch, monitoring, and continuous improvement. 
  • Partner with engineering and data teams to validate AI feasibility, model selection, and orchestration approaches. 
  • Ensure products are scalable, secure, explainable, and production-ready. 
  • Cross-Functional Delivery 
  • Work closely with AI Engineering, Architecture, Data Science, UX, PMO, and Business Units to deliver AI solutions on time and at quality. 
  • Act as the primary product point of contact for assigned AI initiatives. 
  • Support adoption through clear documentation, enablement materials, and stakeholder alignment. 
  • AI Performance & Product Business Impact 
  • Define and track product KPIs such as AHT reduction, automation rate, CSAT improvement, and cost efficiency. 
  • Analyze performance data and user feedback to inform product iterations and enhancements. 
  • Support ROI measurement and value realization for AI initiatives. 
  • Responsible & Ethical AI 
  • Ensure AI products comply with security, data privacy, and responsible AI governance standards. 
  • Collaborate with Legal, Security, and Compliance teams during product design and deployment.

What Teleperformance employees say

Pay

Benefits

Hours and flexibility

Workplace

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