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Teleperformance

69 Teleperformance Usa Data Analyst Jobs Hiring Near You

PSG Global Solutions

Senior Recruiter

PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure ... Analyze recruiting metrics and identify opportunities for process improvement. Equal Opportunity ...

PSG Global Solutions

Manager, Recruiting

PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure ... Prepare and present recruitment reports, workforce analytics, and hiring forecasts to leadership.

PSG Global Solutions

Manager, Recruiting

PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure ... Prepare and present recruitment reports, workforce analytics, and hiring forecasts to leadership.

PSG Global Solutions

Senior Recruiter

PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure ... Analyze recruiting metrics and identify opportunities for process improvement. Equal Opportunity ...

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Teleperformance Jobs Information

Do workers at Teleperformance get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Teleperformance pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

At Teleperformance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at Teleperformance?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Teleperformance affordable enough for their workers?

Only some people say the health insurance costs are okay.
54% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Teleperformance?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Teleperformance worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Teleperformance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 123 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Teleperformance workers to change shifts?

Most people find it hard to change shifts.
72% of people report that it’s hard to change shifts if they need to.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Teleperformance?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Teleperformance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Teleperformance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 124 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Teleperformance?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Teleperformance job good for students?

Most students say this is a bad place to work if you’re studying.
68% of students report this isn’t a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Teleperformance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Teleperformance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Teleperformance?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Teleperformance?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Teleperformance?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Teleperformance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Teleperformance is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Data Analyst jobs?

What are the most popular jobs at Teleperformance Usa?

Technical Customer Support Specialist - Work from Home Opportunity

Teleperformance

North Rustico, PE

Full-time

Re-posted 11 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

46th of 72 rated call and contact centers

Job description

Join Teleperformance - Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Technical Support Expert

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

  • Autonomous - We encourage and trust your decision-making skills.

  • Progressive work environment- If you have skills to prove we have all ladders for you to grow

  • Flexible - We believe in results

  • Innovative - All ideas matter

  • Inclusive - Everyone is Included and everyone wins

About the job

We are looking for talented customer service specialists, passionate about customers, to join our team.

We are currently hiring for this remote work from home opportunity for the provinces of Alberta AB, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan.

Responsibilities

  • Provide first level customer service/ technical solutions in regard to client products.

  • Build and maintain positive customer relations by offering personalized solutions. Strive to exceed expectations.

  • Ensure requests are handled appropriately by coordinating with various functions within the company

  • Schedule service calls and follow up with customers/clients

  • Troubleshoots and resolves technical issues using established diagnostics tools and procedures.

  • Responsible for accurate data input using prescribed applications

  • Exceptional call handling soft skills, must possess the ability to conduct active listening while being empathetic and reassuring the customer

  • Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution

  • Able to effectively tailor communication and style to differing audiences and read verbal and non-verbal cues

  • Answer inbound/outbound customer queries.

  • Approaches problems flexibly and can adapt and modify approach without compromising outcome

Qualifications

  • Minimum 6 months of experience in customer facing environments (phone, chat, in person, etc.)

  • Minimum high school degree. A degree or certification in technology is a plus.

  • Working knowledge of Microsoft Office applications including Outlook, Word & Excel preferred

  • Must be at least 18 years old

  • Excellent communication/comprehension skills in English and French. Able to communicate clearly and effectively, both written and verbal (in required language)

  • Ability to type 30 wpm and successfully pass our language/grammar screening

  • Excellent home internet hardwired.

  • Proficiency in English is required to communicate with English-speaking customers and partners located outside of Quebec.

Technical Knowledge and Expertise

  • iOS, Smartphone, Tablet, PC or Mac experience

  • Professional and/or personal technical troubleshooting experience

  • Deep curiosity for understanding technology, passion for learning more and sharing knowledge with others

  • Confident navigating through multiple systems and tools to research, comprehend and deliver solutions to customer in real time

  • Uses analytical skills to isolate and resolve complex technical issues through appropriate troubleshooting methodology

Learning Aptitude

  • Thrives in a team environment: able to seek and provide expertise, challenge productively and help others succeed

  • Energy and excitement to master current role, eager for challenges to grow within it and drive to develop skills in the organization

  • Stays curious and inquisitive in the pursuit of professional excellence

  • Effective time management strategy including ability to multi-task, prioritize, organize and balance workload

  • Proficiency in English is required to communicate with English-speaking customers and partners located outside of Quebec.

Resilience

  • Able to self-manage and work independently in a fast-paced and highly demanding environment

  • Embraces repetition of core job duties, yet eager to take on more responsibility when needed

  • Strong sense of professionalism exhibited by remaining positive, calm and composed under pressure

  • Self-awareness to identify, address and manage navigating through challenges associated with the role

  • Remains focused and poised despite criticism and setbacks

  • Eager to receive feedback, embraces coaching and demonstrates changes as a result

  • Strong sense of professionalism exhibited by remaining positive, calm and composed under pressure

Benefits & Perks

  • Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

  • Paid training

  • Continuous learning through progressive training that is specific to your tenure and skills.

  • Competitive salary

  • Positive and supportive environment

Compensation

$19.50/hr

Schedule

  • We are looking for candidates with open availability.

  • Program hours of operation - Monday to Sunday (24 hours). You will be provided with 8-hour shifts for 5 days a week. These can be morning, afternoon or night shifts. At least one day of the weekend availability is mandatory.

Location

  • Work from the comfort of your home

FR

Expert(e) en soutien technique
A propos de nous
TP est un chef de file mondial en gestion de l'experience client et en impartition des processus d'affaires. Avec plus de 500 000 employe(e)s, nous avons developpe une organisation hybride efficace et responsable, combinant le teletravail et le travail en presentiel, avec environ 50 % de notre effectif travaillant desormais a distance. Nous offrons nos services dans 300 langues et dialectes.
Classee 11e parmi les 25 meilleurs milieux de travail au monde selon le magazine Fortune (en partenariat avec Great Place to Work), notre entreprise a obtenu la certification Meilleur employeur dans 64 pays, couvrant plus de 97 % de l'ensemble de notre main-d'uvre.
Notre culture d'entreprise
Chez TP, nous demeurons fideles a nos valeurs fondamentales : integrite, respect, professionnalisme, innovation et engagement.
Autonomie - Nous encourageons la prise de decision et nous vous faisons confiance.
Environnement progressif - Nous offrons toutes les ressources necessaires pour vous permettre d'evoluer selon vos competences.
Flexibilite - Nous misons sur les resultats.
Innovation - Chaque idee compte.
Inclusion - Un environnement ou tout le monde a sa place et tout le monde y gagne.
A propos du poste
Nous sommes a la recherche de specialistes en service a la clientele talentueux(ses) et passionne(e)s pour rejoindre notre equipe.
Nous recrutons actuellement pour ce poste en teletravail dans les provinces suivantes : Alberta, Colombie-Britannique, Manitoba, Nouveau-Brunswick, Terre-Neuve-et-Labrador, Nouvelle-Ecosse, Ile-du-Prince-Edouard et Saskatchewan.
Responsabilites
Offrir des solutions de service a la clientele et de soutien technique de premier niveau pour les produits du client.
Etablir et maintenir des relations positives avec les clients en proposant des solutions personnalisees, en visant a depasser leurs attentes.
Assurer le traitement adequat des demandes en collaborant avec les differentes fonctions de l'entreprise.
Planifier les appels de service et assurer le suivi aupres des clients.
Diagnostiquer et resoudre les problemes techniques a l'aide des outils et procedures de diagnostic etablis.
Effectuer la saisie de donnees avec precision dans les applications prescrites.
Faire preuve d'excellentes aptitudes relationnelles lors des appels, notamment en pratiquant l'ecoute active, en faisant preuve d'empathie et en rassurant le client.
Demontrer une passion pour le service a la clientele, s'approprier l'experience client et s'engager a fournir une resolution complete.
Adapter efficacement son style de communication selon les interlocuteurs et interpreter les signaux verbaux et non verbaux.
Repondre aux demandes des clients entrants et sortants.
Aborder les problemes avec souplesse et adapter son approche sans compromettre les resultats.
Qualifications
Minimum de 6 mois d'experience dans un environnement en contact avec la clientele (telephone, clavardage, en personne, etc.).
Diplome d'etudes secondaires (DES) minimum. Un diplome ou une certification en technologie constitue un atout.
Connaissance pratique des applications Microsoft Office, notamment Outlook, Word et Excel (un atout).
Avoir au moins 18 ans.
Excellentes competences en communication et en comprehension en anglais et en francais, a l'oral comme a l'ecrit.
Capacite a taper 30 mots par minute et a reussir notre test de langue et de grammaire.
Connexion Internet haute vitesse filaire a domicile requise.
La maitrise de l'anglais est requise afin de communiquer avec des clients et partenaires anglophones situes a l'exterieur du Quebec.
Connaissances et expertise techniques
Experience avec iOS, telephone intelligent, tablette, PC ou Mac.
Experience en depannage technique, professionnelle ou personnelle.
Curiosite marquee pour la technologie, passion pour l'apprentissage et partage des connaissances.
A l'aise pour naviguer entre plusieurs systemes et outils afin de rechercher, comprendre et proposer des solutions en temps reel.
Utilise des competences analytiques pour isoler et resoudre des problemes techniques complexes grace a une methodologie de depannage appropriee.
Aptitudes a l'apprentissage
S'epanouit dans un environnement d'equipe : capable de solliciter et d'offrir son expertise, de remettre en question de maniere constructive et d'aider les autres a reussir.
Enthousiasme et motivation pour maitriser le role actuel, desir de relever des defis et volonte de developper ses competences au sein de l'organisation.
Fait preuve de curiosite et d'esprit d'initiative dans la poursuite de l'excellence professionnelle.
Gestion efficace du temps, incluant la capacite a effectuer plusieurs taches simultanement, a prioriser, a s'organiser et a equilibrer la charge de travail.
Resilience
Capable de se gerer de maniere autonome dans un environnement rapide et exigeant.
S'adapte a la repetition des taches principales, tout en etant pret(e) a assumer davantage de responsabilites au besoin.
Fort sens du professionnalisme, demontre par une attitude positive, calme et posee sous pression.
Conscience de soi permettant d'identifier, d'aborder et de gerer les defis associes au role.
Demeure concentre(e) et serein(e) malgre les critiques et les obstacles.
Ouvert(e) aux retroactions, receptif(ve) au coaching et capable de demontrer des changements concrets en resultat.
Avantages et benefices
Parcours de carriere structure (auto-e...

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Benefits

Hours and flexibility

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