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TaskUs

42 Taskus Product Support Specialist Jobs Hiring Near You

TaskUs

Team Leader

San Antonio, TX · On-site +1

$54K - $82K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... His role is to coach, motivate and engage teammates to ensure that they are a productive resource ...

TaskUs

Learning Experience Manager

Chandler, AZ · On-site

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... These programs should be aligned with product-specific training methodologies and initiatives. The ...

TaskUs

Head of Go-to-Market

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Align Product, Engineering, and Delivery teams around customer needs and commercial realities. What ...

TaskUs

Director, Business Development (AI Services)

$156K - $234K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... By cultivating deep community ties and acting as a bridge between internal product leaders and ...

TaskUs

Director, Business Development (AI Services)

$156K - $234K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... By cultivating deep community ties and acting as a bridge between internal product leaders and ...

TaskUs

Program Manager

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... You will work closely with local Master Driving Instructors and product teams to ensure that our ...

TaskUs

Solutions Engineer (AI Services)

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Partner with internal Product and Engineering teams to translate client requirements into ...

TaskUs

Team Leader

San Antonio, TX · On-site +1

$54K - $82K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... His role is to coach, motivate and engage teammates to ensure that they are a productive resource ...

TaskUs

Head of Go-to-Market

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Align Product, Engineering, and Delivery teams around customer needs and commercial realities. What ...

TaskUs

Learning & Development Manager

Novi, MI

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... These programs should be aligned with product-specific training methodologies and initiatives. The ...

TaskUs

Training & Development Manager

Novi, MI

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... These programs should be aligned with product-specific training methodologies and initiatives. The ...

TaskUs

Training & Development Manager

Chandler, AZ

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... These programs should be aligned with product-specific training methodologies and initiatives. The ...

TaskUs

Solutions Engineer (AI Services)

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Partner with internal Product and Engineering teams to translate client requirements into ...

TaskUs

Learning Experience Manager

Chandler, AZ

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... These programs should be aligned with product-specific training methodologies and initiatives. The ...

TaskUs

Learning Experience Manager

Detroit, MI · On-site +1

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... These programs should be aligned with product-specific training methodologies and initiatives. The ...

TaskUs

Program Manager

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... You will work closely with local Master Driving Instructors and product teams to ensure that our ...

TaskUs

Learning & Development Manager

Chandler, AZ

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... These programs should be aligned with product-specific training methodologies and initiatives. The ...

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Showing results 21-40

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TaskUs Jobs Information

Do workers at TaskUs get paid breaks?

Yes. Most people get paid breaks.
97% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and August 2026.

Does TaskUs pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and August 2026.

At TaskUs, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from TaskUs affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at TaskUs?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 50% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at TaskUs worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

Do TaskUs workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for TaskUs workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at TaskUs?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

Do TaskUs managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at TaskUs spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at TaskUs?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at TaskUs good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at TaskUs feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at TaskUs get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at TaskUs?

Some people feel stressed here.
55% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at TaskUs enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at TaskUs recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at TaskUs?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at TaskUs?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think TaskUs’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how TaskUs is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Product Support Specialist jobs?

What are the most popular jobs at Taskus?

What are the most popular categories at Taskus?

Infographic showing various Product Support Specialist job openings at Taskus in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, and 20% Remote job distribution.

Team Leader

TaskUs

San Antonio, TX • On-site, Remote

$54K - $82K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

TaskUs rating

7.7

Company rating: 7.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

10th of 72 rated call and contact centers

Job description

About TaskUs:
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer:
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Salary Range:
$54,000.00 - $82,000.00 per year.
Pay Transparency Statement:
The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.
Benefits:
We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.
Application Window:
This position is expected to remain open until 09-11-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.
Job Description:
The Team Leader will drive performance of the teammates to continuously hit metrics and goals. His role is to coach, motivate and engage teammates to ensure that they are a productive resource to TaskUs. He will also act as a liaison between the teammates and other departments.
SPECIFIC RESPONSIBILITIES
  • To manage the day-to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, standards and sales targets, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer-focused agents and to act as the communication conduit between Frontliner's and Management. To offer creative solutions.
  • Delivery of team sales, service level components, quality and productivity targets & indicators.
  • People Management, including all HR related issues, as well as staff development.
  • Operational Management: Managing the floor, adherence to schedule.
  • Ownership and problem resolution.
  • Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call.
  • Training and development of staff.
  • Motivation, leadership for a team of 17 and developing future leaders.
  • Recommendations for product and process development based on customer feedback and analysis of the same.
  • Conducting performance appraisal for the team.
  • Contribute for the initial hiring and selecting process of the front line.
  • Compiling reports on team's performance and customer feedback.
  • Communication and being a focal point of dissemination of information from management to team and vis versa.
  • Work very closely with team members to solve customer problems. Also needs to understand the agent's problems and weaknesses and address these. Offers solutions and suggestions for process and product improvement to management.
  • Required making decisions on any matters relating to improving revenue generation & customer satisfaction with regards insofar as it affects call handling and call center processes.
  • Possesses certain additional supervisory level authority for reversal of charges. Responsible for making decisions on training requirements for team members and adjusting targets to suit the needs of the business. Responsible for all HR-related issues affecting team members including conducting appraisals, confirmations, promotions and terminations.

Soft skills:
  • Versatility and ability to manage multiple projects
  • Strong people management skills
  • Strong stakeholder management
  • Ability to coach for performance
  • Strong customer centricity
  • Good written and verbal communication skills
  • Logical thinking
  • Ability to manage conflicts
  • Attention to detail
  • Ability to establish and maintain effective working relations with a wide variety of individuals
  • Ability to work with a diverse team
  • Continuous improvement mindset
  • Personality traits required:
  • Confident
  • Good oratory skills
  • Assertiveness
  • Highly conscientious and diligent
  • Ability to clearly articulate thoughts
  • Integrity
  • Trustworthiness

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI:
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO:
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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