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SunSource

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Paragon Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical ...

SunSource

Customer Service Representative

Warren, MI

$15 - $20.50/hr

Paragon Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical ...

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SunSource Jobs Information

Does SunSource pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at SunSource?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at SunSource?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at SunSource feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at SunSource get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at SunSource?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at SunSource enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at SunSource recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at SunSource?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at SunSource?

Most people aren’t given support to advance their career here.
In the last year, 81% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think SunSource’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how SunSource is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular titles at Sunsource?
What are the most popular cities for Sunsource jobs?
What are the most popular states for Sunsource jobs?
What are the most popular job types at Sunsource?
What are the most popular categories at Sunsource?
Infographic showing various job openings at Sunsource in the United States as of May 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 79% Physical, and 21% Remote job distribution.
Outside Sales Account Manager - Fluid Power Service & Repair

Outside Sales Account Manager - Fluid Power Service & Repair

SunSource

Decatur, IL

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

SunSource rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies.  We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Repair. www.sun-source.com

Are you a relationship-driven sales professional with a passion for fluid power and hands-on equipment solutions? Join SunSource and play a key role in helping customers keep their off-highway and industrial equipment running at peak performance.
 
In this role, you'll focus on selling fluid power component repair services, developing new business, and growing trusted partnerships with new and existing customers across Central Illinois. If you enjoy being out in the field, solving customer problems, and driving revenue through value-added solutions, this is an opportunity to build a long-term career with an industry leader.
 
Essential Functions
  • Develop and execute a territory sales plan in partnership with your manager
  • Identify, pursue, and close new business opportunities
  • Manage and grow existing customer relationships
  • Conduct full-cycle prospecting, including lead qualification, cold calling, and sales presentations
  • Make regular in-person visits to customer sites to understand needs and recommend solutions
  • Collaborate closely with experienced customer service and technical support teams
  • Use CRM and sales tools to effectively plan your time, territory, and pipeline
Experience, Education and Skills
  • Highschool Diploma or equivalent
  • 2-year technical degree or better is preferred, preference given to fluid power programs or similar discipline such as industrial technology, mechanical or related
  • Fluid Power Certification is preferred, but not required
  • 2+ years of industrial sales experience (hydraulic service or repair sales strongly preferred)
  • Experience with hydraulic equipment rebuilding and repair (mobile or industrial) is a plus
  • Proven ability to build relationships and consistently meet or exceed sales goals
  • Strong verbal, written, and interpersonal communication skills
  • Computer proficiency and ability to learn and use CRM tools
  • Valid driver's license and willingness to travel within the territory (overnight travel may be required)
  • This role will routinely make on-site customer visits in industrial settings requiring the ability meet with customers at their locations and drive moderate to long distances.
  • At times may be required to lift items weighing as much as 50lbs
Why SunSource?
  • Competitive compensation plan
  • Company vehicle
  • Medical, Dental, Vision, and 401(k)
  • Paid vacation and holidays
  • Tuition reimbursement and ongoing professional development
  • A supportive, team-oriented culture focused on growth and long-term success
  • SunSource offers more than a job - we provide a collaborative environment where your expertise is valued, your development is supported, and your success is recognized. 
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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