Steadily
Steadily

22 Steadily Customer Support Representative Jobs Hiring Near You

CX Compensation: $70,000/year + bonus (OTE $75,000) increasing to $82,500 after 18 months Steadily is hiring a Customer Support Specialist to join our growing Client Experience team in the Kansas ...

CX Compensation: $70,000/year + bonus (OTE $75,000) increasing to $82,500 after 18 months Steadily is hiring a Customer Support Specialist to join our growing Client Experience team in the Kansas ...

CX Compensation: $70,000/year + bonus (OTE $75,000) increasing to $82,500 after 18 months Steadily is hiring a Customer Support Specialist to join our growing Client Experience team in the Kansas ...

... Steadily policies. The title and compensation will reflect that bar. What You'll Do: * Partner with other leaders on the strategy for the Customer Support team to build scalable infrastructure ...

... Steadily policies. The title and compensation will reflect that bar. What you'll do: * Partner with other leaders on the strategy for the Customer Support team to build scalable infrastructure ...

... Steadily policies. The title and compensation will reflect that bar. What you'll do: * Partner with other leaders on the strategy for the Customer Support team to build scalable infrastructure ...

... Steadily policies. The title and compensation will reflect that bar. What you'll do: * Partner with other leaders on the strategy for the Customer Support team to build scalable infrastructure ...

Senior Accounting Analyst

Austin, TX · On-site

$82K - $103K/yr

Top of market salary + equity As a result of Steadily's rapid growth, we're hiring a Senior ... Support Growth & Innovation: Help scale our accounting processes as we expand into new markets.

Underwriting Salary: $65,000/year + equity Steadily is hiring an Assistant Underwriter to join our ... You'll work closely with experienced underwriters, support daily underwriting operations, and learn ...

Underwriting Salary: $65,000/year + equity Steadily is hiring an Assistant Underwriter to join our ... You'll work closely with experienced underwriters, support daily underwriting operations, and learn ...

Senior Accounting Analyst

Austin, TX · On-site

$82K - $103K/yr

Top of market salary + equity As a result of Steadily's rapid growth, we're hiring a Senior ... Support Growth & Innovation: Help scale our accounting processes as we expand into new markets.

Claims Salary: $130k - $150k + Equity Steadily is hiring a Senior Liability Claims Adjuster to help ... Handle unrepresented, represented and litigated property and personal liability claims from start ...

Senior Accounting Analyst

Austin, TX · On-site

$82K - $103K/yr

Top of market salary + equity As a result of Steadily's rapid growth, we're hiring a Senior ... Support Growth & Innovation: Help scale our accounting processes as we expand into new markets.

Underwriting Salary: $65,000/year + equity Steadily is hiring an Assistant Underwriter to join our ... You'll work closely with experienced underwriters, support daily underwriting operations, and learn ...

Claims Salary: $130k - $150k + Equity Steadily is hiring a Senior Liability Claims Adjuster to help ... Handle unrepresented, represented and litigated property and personal liability claims from start ...

Claims Salary: $130k - $150k + Equity Steadily is hiring a Senior Liability Claims Adjuster to help ... Handle unrepresented, represented and litigated property and personal liability claims from start ...

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Showing results 1-20

Customer Support Specialist

Steadily

Overland Park, KS • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Location: Overland Park, KS (Kansas City Metro)
Employment Type: Full-time, In-Office
Department: CX
Compensation: $70,000/year + bonus (OTE $75,000) increasing to $82,500 after 18 months

Steadily is hiring a Customer Support Specialist to join our growing Client Experience team in the Kansas City metro area. In this role, you’ll provide fast, accurate support to our landlords, lenders, and independent agents while helping us deliver world-class insurance service.

There is great advancement opportunity in Client Experience. Every six months as your skills increase, you will receive a $2,500 raise so your compensation will be $82,500 by 18 months. Once you level up into a Senior role, the floor is even higher.

We’re looking for a detail-oriented professional with strong communication skills who thrives in a fast-paced, customer-facing role. This is a full-time, in-office position based in Overland Park, KS.

Below is a continuation of the job description, but if you'd like to see a visual overview of a day-in-the-life of, check this out.

As a Customer Support Specialist, you will:
  • Respond to high volumes of calls and emails from insureds, lenders, and agents

  • Handle policy servicing requests, including billing inquiries, document requests, and policy changes

  • Process transactions across multiple carrier systems and maintain accurate records in Salesforce

  • Manage clerical and administrative tasks related to policy servicing

What We’re Looking For

Required:

  • Experience in a customer-focused role with excellent communication skills

  • Quick to learn new tools and systems; comfortable navigating multiple platforms

  • Ability to troubleshoot issues independently until fully resolved

  • Ability to manage a large workload and thrive under pressure

Preferred (not required):

  • 1+ years in a customer service or contact center role

Compensation & Benefits
  • Compensation: $70,000 per year + bonus, OTE $75,000 (top of market in Kansas City Metro)

  • Equity: Stock options in a fast-growing company

  • Time Off: 3 weeks PTO + 6 federal holidays

  • Insurance: Medical, dental, vision, life, disability, HSA, FSA

  • Retirement: 401(k)

  • Perks: Free snacks, team lunches, collaborative office culture

Location & Schedule
  • Office located in Overland Park, KS (Kansas City Metro area)

  • Steadily is building a workplace environment of team members who are passionate and excited to be together in person. This is an in-office position. Our office is in Overland Park, and is key to our fast-paced growth trajectory.

Why Join Steadily
  • Good company. Our founders have three successful startups under their belt and have recruited a stellar team to match.

  • Top compensation. We pay at the top of the Kansas City market (see comp).

  • Growth opportunity: We’re an early-stage, fast-growing company where you’ll wear a lot of hats and shape product decisions.

  • Strong backing. We’re growing fast, we manage over $2 billion in risk, and we’re exceptionally well-funded.

  • Culture: Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Plus, we love to have a good time. Check out our culture deck to learn what we’re all about.

  • Awards: We've been recognized both locally and nationally as a top place to work. Recently we were ranked 16th on Forbes' 2026 Best Startup Employers list, and 63rd on the prestigious Inc 5000 Fastest Growing Companies list. We've also been recognized as one of the Best Landlord Insurance Companies in 2026 by CNBC, a Top 2025 Startup in Newsweek, in Investopedia's Best Landlord Insurance Companies, and we won Austin Business Journal's Best Places to Work in 2025.

We’re excited to meet you!