Overland Park, KS · On-site
$70K/yr
Handle policy servicing requests, including billing inquiries, document requests, and policy ... Steadily is building a workplace environment of team members who are passionate and excited to be ...
Quick apply
Overland Park, KS · On-site
$70K/yr
Handle policy servicing requests, including billing inquiries, document requests, and policy ... Steadily is building a workplace environment of team members who are passionate and excited to be ...
Overland Park, KS · On-site
$70K/yr
Handle policy servicing requests, including billing inquiries, document requests, and policy ... Steadily is building a workplace environment of team members who are passionate and excited to be ...
Overland Park, KS · On-site
$70K/yr
Handle policy servicing requests, including billing inquiries, document requests, and policy ... Steadily is building a workplace environment of team members who are passionate and excited to be ...
Handle policy servicing requests, including billing inquiries, document requests, and policy ... Steadily is building a workplace environment of team members who are passionate and excited to be ...
Handle policy servicing requests, including billing inquiries, document requests, and policy ... Steadily is building a workplace environment of team members who are passionate and excited to be ...
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Overland Park, KS · On-site
$100K/yr
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Overland Park, KS · On-site
$100K/yr
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Overland Park, KS · On-site
$100K/yr
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Quick apply
Overland Park, KS · On-site
$100K/yr
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Overland Park, KS · On-site
$70K/yr
Troubleshoot complex customer service and underwriting issues such as billing, inspections, nuanced ... Steadily boasts a very unique culture that our teammates love. We call it like we see it and we're ...
Overland Park, KS · On-site
$70K/yr
Troubleshoot complex customer service and underwriting issues such as billing, inspections, nuanced ... Steadily boasts a very unique culture that our teammates love. We call it like we see it and we're ...
Overland Park, KS · On-site
$120K/yr
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Quick apply
Overland Park, KS · On-site
$120K/yr
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Troubleshoot complex customer service and underwriting issues such as billing, inspections, nuanced ... Steadily boasts a very unique culture that our teammates love. We call it like we see it and we're ...
Troubleshoot complex customer service and underwriting issues such as billing, inspections, nuanced ... Steadily boasts a very unique culture that our teammates love. We call it like we see it and we're ...
Overland Park, KS · On-site
$120K/yr
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Overland Park, KS · On-site
$120K/yr
Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... Overland Park, KS Steadily is building a workplace environment of team members who are passionate ...
Overland Park, KS · On-site
$70K/yr
Troubleshoot complex customer service and underwriting issues such as billing, inspections, nuanced ... Steadily boasts a very unique culture that our teammates love. We call it like we see it and we're ...
Quick apply
Overland Park, KS · On-site
$70K/yr
Troubleshoot complex customer service and underwriting issues such as billing, inspections, nuanced ... Steadily boasts a very unique culture that our teammates love. We call it like we see it and we're ...
Austin, TX · On-site
... service oriented architecture to help us build the core of our stack. This is a full-time, in ... Create a way for customers to document damage, making the claims process smarter and easier-no ...
Austin, TX · On-site
... service oriented architecture to help us build the core of our stack. This is a full-time, in ... Create a way for customers to document damage, making the claims process smarter and easier-no ...
Steadily is an insurance technology company that specializes in rental property insurance for ... To do that, we hire the best engineers, actuaries, sales, and service people in the country to ...
Steadily is an insurance technology company that specializes in rental property insurance for ... To do that, we hire the best engineers, actuaries, sales, and service people in the country to ...
Steadily is an insurance technology company that specializes in rental property insurance for ... To do that, we hire the best engineers, actuaries, sales, and service people in the country to ...
Quick apply
Steadily is an insurance technology company that specializes in rental property insurance for ... To do that, we hire the best engineers, actuaries, sales, and service people in the country to ...
Austin, TX · On-site
$121K - $160K/yr
... service oriented architecture to help us build the core of our stack. This is a full-time, in ... Create a way for customers to document damage, making the claims process smarter and easier-no ...
Quick apply
Austin, TX · On-site
$121K - $160K/yr
... service oriented architecture to help us build the core of our stack. This is a full-time, in ... Create a way for customers to document damage, making the claims process smarter and easier-no ...
Austin, TX · On-site
$121K - $160K/yr
... service oriented architecture to help us build the core of our stack. This is a full-time, in ... Create a way for customers to document damage, making the claims process smarter and easier-no ...
Austin, TX · On-site
$121K - $160K/yr
... service oriented architecture to help us build the core of our stack. This is a full-time, in ... Create a way for customers to document damage, making the claims process smarter and easier-no ...
... and service oriented architecture to help us build the core of our stack.This is a full-time, in ... Create a way for customers to document damage, making the claims process smarter and easier-no ...
... and service oriented architecture to help us build the core of our stack.This is a full-time, in ... Create a way for customers to document damage, making the claims process smarter and easier-no ...
Steadily is an insurance technology company that specializes in rental property insurance for ... To do that, we hire the best engineers, actuaries, sales, and service people in the country to ...
Steadily is an insurance technology company that specializes in rental property insurance for ... To do that, we hire the best engineers, actuaries, sales, and service people in the country to ...
$70K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Location: Overland Park, KS (Kansas City Metro)
Employment Type: Full-time, In-Office
Department: CX
Compensation: $70,000/year + bonus (OTE $75,000) increasing to $82,500 after 18 months
Steadily is hiring a Customer Support Specialist to join our growing Client Experience team in the Kansas City metro area. In this role, you’ll provide fast, accurate support to our landlords, lenders, and independent agents while helping us deliver world-class insurance service.
There is great advancement opportunity in Client Experience. Every six months as your skills increase, you will receive a $2,500 raise so your compensation will be $82,500 by 18 months. Once you level up into a Senior role, the floor is even higher.
We’re looking for a detail-oriented professional with strong communication skills who thrives in a fast-paced, customer-facing role. This is a full-time, in-office position based in Overland Park, KS.
Below is a continuation of the job description, but if you'd like to see a visual overview of a day-in-the-life of, check this out.
As a Customer Support Specialist, you will:Respond to high volumes of calls and emails from insureds, lenders, and agents
Handle policy servicing requests, including billing inquiries, document requests, and policy changes
Process transactions across multiple carrier systems and maintain accurate records in Salesforce
Manage clerical and administrative tasks related to policy servicing
Required:
Experience in a customer-focused role with excellent communication skills
Quick to learn new tools and systems; comfortable navigating multiple platforms
Ability to troubleshoot issues independently until fully resolved
Ability to manage a large workload and thrive under pressure
Preferred (not required):
1+ years in a customer service or contact center role
Compensation: $70,000 per year + bonus, OTE $75,000 (top of market in Kansas City Metro)
Equity: Stock options in a fast-growing company
Time Off: 3 weeks PTO + 6 federal holidays
Insurance: Medical, dental, vision, life, disability, HSA, FSA
Retirement: 401(k)
Perks: Free snacks, team lunches, collaborative office culture
Office located in Overland Park, KS (Kansas City Metro area)
Steadily is building a workplace environment of team members who are passionate and excited to be together in person. This is an in-office position. Our office is in Overland Park, and is key to our fast-paced growth trajectory.
Good company. Our founders have three successful startups under their belt and have recruited a stellar team to match.
Top compensation. We pay at the top of the Kansas City market (see comp).
Growth opportunity: We’re an early-stage, fast-growing company where you’ll wear a lot of hats and shape product decisions.
Strong backing. We’re growing fast, we manage over $2 billion in risk, and we’re exceptionally well-funded.
Culture: Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Plus, we love to have a good time. Check out our culture deck to learn what we’re all about.
Awards: We've been recognized both locally and nationally as a top place to work. Recently we were ranked 16th on Forbes' 2026 Best Startup Employers list, and 63rd on the prestigious Inc 5000 Fastest Growing Companies list. We've also been recognized as one of the Best Landlord Insurance Companies in 2026 by CNBC, a Top 2025 Startup in Newsweek, in Investopedia's Best Landlord Insurance Companies, and we won Austin Business Journal's Best Places to Work in 2025.
We’re excited to meet you!
Sourced by ZipRecruiter
Insurance services
51 - 200 Employees
Austin, TX, US