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Spring Health

60 Spring Health Customer Success Manager Jobs Hiring Near You

Spring Health

Community Care Advocate

Hagaman, NY · On-site

$28 - $34/hr

Work with customer internal care teams on behalf of those employees in need of emergency funding ... success of referrals (connection rate, outcome of referral). * Represent Spring Health and help to ...

Spring Health

Licensed Therapist

Seattle, WA · On-site +1

... the Spring Health Clinical Manager. What you'll be doing: * Provide on-site support to managers ... Develop expert-level understanding of the customer benefit ecosystem and available support programs

Spring Health

Clinical Research Scientist II

New York, NY · Remote

$120K - $140K/yr

Develop clear customer-facing and internal assets that translate research findings into compelling ... cost visits to the Spring Health network of therapists, coaches, and medication management ...

Spring Health

Licensed Therapist

Renton, WA · On-site +1

... the Spring Health Clinical Manager. What you'll be doing: * Provide on-site support to managers ... Develop expert-level understanding of the customer benefit ecosystem and available support programs

Spring Health

Licensed Therapist

Renton, WA · On-site +1

... the Spring Health Clinical Manager. What you'll be doing: * Provide on-site support to managers ... Develop expert-level understanding of the customer benefit ecosystem and available support programs

Spring Health

Licensed Therapist

Renton, WA · On-site +1

... the Spring Health Clinical Manager. What you'll be doing: * Provide on-site support to managers ... Develop expert-level understanding of the customer benefit ecosystem and available support programs

Spring Health

Lead, Revenue Cycle

New York, NY · Remote

Spring Health is a global mental health company on a mission to eliminate every barrier to mental ... Effective Management of Ad Hoc Responsibilities: Success means completing ad hoc assignments and ...

Spring Health

Compensation Analyst

New York, NY · On-site +1

$94K - $119K/yr

... managers and employees. * Analyze market trends and external compensation surveys to keep Spring Health competitive. What success looks like in this role: * Deliver accurate, data-backed salary ...

Spring Health

Compensation Analyst

New York, NY · On-site

$94K - $119K/yr

... managers and employees. * Analyze market trends and external compensation surveys to keep Spring Health competitive. What success looks like in this role: * Deliver accurate, data-backed salary ...

Spring Health

Hybrid Mental Health Therapist

Sikeston, MO · On-site

$70 - $150/hr

Spring Health is expanding access to in-person therapy for our members in your area and we'd love ... manage an online calendar, are comfortable completing notes, reviewing case files. and general ...

Spring Health

Deputy Chief Medical Officer

New York, NY · Remote

$292K - $336K/yr

What success looks like: * Steadily improving clinical outcomes from care delivery efforts * Right ... cost visits to the Spring Health network of therapists, coaches, and medication management ...

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Spring Health Jobs Information

What is it like to work at Spring Health?

Spring Health is a mission-driven company that prioritizes a culture of empathy, collaboration, and innovation, fostering a supportive and inclusive work environment.

As a digital mental health platform, Spring Health's team structure is designed to facilitate cross-functional collaboration, with various departments working together to develop and implement evidence-based mental health solutions. The company's work environment is modern and dynamic, with a focus on employee well-being and professional growth.

Working at Spring Health may appeal to candidates who are passionate about mental health, technology, and innovation, as the company offers opportunities to make a meaningful impact in the lives of individuals and communities, while also providing a dynamic and supportive work environment that encourages professional development and growth.

What makes Spring Health an attractive place to work?

Spring Health is a leading digital mental health platform that offers comprehensive solutions for employers and individuals, positioning itself at the forefront of the rapidly growing mental health industry. The company fosters a collaborative and innovative work environment, where employees can engage in meaningful projects, share ideas, and work together to drive positive change. By joining Spring Health, individuals can contribute to making a significant impact on people's lives, while also having opportunities for professional growth and development in a rapidly evolving field.

Do workers at Spring Health get paid breaks?

Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.

Does Spring Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

Is the health insurance from Spring Health affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Spring Health?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at Spring Health?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.

How easy is it to take sick days at Spring Health?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Spring Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Spring Health get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

Is it stressful to work at Spring Health?

Some people feel stressed here.
38% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Spring Health recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get enough training when they start at Spring Health?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get support to advance at Spring Health?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people think Spring Health’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.

Do workers feel well informed about how Spring Health is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at Spring Health?

What are the most popular categories at Spring Health?

Infographic showing various Customer Success Manager job openings at Spring Health in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 36% Physical, 26% Hybrid, and 38% Remote job distribution.

Community Care Advocate

Spring Health

Hagaman, NY • On-site

$28 - $34/hr

Full-time

Re-posted 25 days ago

Key responsibilities

  • Identify and make referrals for work-life, financial, legal, and basic needs support.

  • Link employees to appropriate local and national resources via consultation and referral lists, and provide support throughout applications and follow-ups.

  • Assist in linking employees to mental health treatment options and support them through the application and follow-up process.

Spring Health rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Our mission: eliminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Community Care Advocate

The Community Care Advocate serves a retail customer by connecting employees to community and company resources to meet social determinants of health and needs of the employee.

What you'll be doing:

This is an onsite role: Monday 9a-9p, Tues-Thu 11:30-8, Friday 12-5 in zip code 12010

  • Identify and make referrals for work-life, financial & legal, and basic needs support.
  • Link employees to appropriate local and national resources via one-on-one consultation and referral list(s), which may include basic needs (housing, food, transportation, etc.), financial, legal, daily living and other worklife support resources and provide support throughout applications and follow-ups as needed.
  • Work with customer internal care teams on behalf of those employees in need of emergency funding and resource referrals.
  • Offer consultation related to navigating mental health resources (local and national) and available workplace benefits, such as onsite Mental Health Coaches, work life articles and guidebooks to the team members of the customer
  • Assist in actively linking employees to appropriate mental health treatment options (i.e Spring Health, behavioral health through medical insurance, emergent behavioral health services, and community resources) and provide support throughout applications and follow-ups as needed.
  • Documenting and tracking of metrics/outcomes that include but not limited to; reason for social work involvement (resource need type), demographics of employees (as available), referrals placed (where, when) and success of referrals (connection rate, outcome of referral).
  • Represent Spring Health and help to support/reinforce program parameters and goals.
  • Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints.
  • Submit reporting documentation of all client and organizational activities on a routine and timely basis.
  • Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate.
  • Proactively promote the community care advocate service offering to employees.

What we expect from you:

A Bachelor's degree in a related fieldProficiency in Spanish strongly preferred

  • Experience working with diverse populations and backgrounds within the social work industry.
  • Experience and a depth of knowledge with connecting individuals to resources locally and outside of your local communities.
  • Ability to balance the needs of multiple stakeholders.
  • Flexibility and creativity when approaching workplace challenges.
  • Excellent listening, written and verbal communication skills.
  • Skilled in embracing diversity and inclusion amongst teams and clients.
  • Motivated to go above and beyond for members to provide a high-touch experience.
  • Tech-savvy: must be comfortable using various computer platforms and working in a tech enabled environment.
  • Experience helping organizations manage evolving workforce environments and norms is a plus.
  • Experience connecting individuals to resources quickly in times of crisis is a plus.
  • Experience assisting individuals through burnout, managing work-life balance, dealing with trauma and/or traumatic events is a plus.
  • Experience working with lower income populations who experience challenges such as food insecurity and housing instability is a plus.

The target salary range for this position is $28-$34/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

What Spring Health employees say

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