Segra
Segra

45 Segra Customer Service Representative Jobs Hiring Near You

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through ... service, or other non-merit factor. Salary Range: $65,000 - $80,000 + commissions ...

New

Infrastructure Senior Engineer

Kansas City, MO · On-site

$105K - $143K/yr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Showing results 41-45

Segra Jobs Information

What is it like to work at Segra?

Segra is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

As a leading fiber-optic network and communications provider, Segra offers a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and work in a fast-paced environment that encourages creativity and problem-solving. The company's mission is to deliver exceptional customer experiences through its network of over 50,000 miles of fiber.

Working at Segra may appeal to candidates who are passionate about technology, customer service, and teamwork, as the company offers opportunities for professional growth, competitive compensation, and a comprehensive benefits package.

What makes Segra an attractive place to work?

Segra is a leading fiber-optic network and communications provider that has established itself as a trusted partner in the industry, with a strong commitment to delivering innovative solutions to its customers. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment where professionals can develop their skills and contribute to cutting-edge projects. By joining Segra, individuals can leverage their expertise to drive business success, advance their careers, and make a meaningful impact in the rapidly evolving telecommunications landscape.

Do workers at Segra get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Does Segra pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

At Segra, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Segra affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between July 2025 and March 2026.

Do people get paid time off at Segra?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and April 2026.

Do workers at Segra worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do Segra workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it for Segra workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it to get time off at Segra?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do Segra managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do jobs at Segra spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it to take sick days at Segra?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Segra feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Segra get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Is it stressful to work at Segra?

Some people feel stressed here.
44% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Segra enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Segra recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get enough training when they start at Segra?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get support to advance at Segra?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people think Segra’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and September 2025.

Do workers feel well informed about how Segra is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Segra in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Regulatory and Proposal Analyst

Segra

Cedar Rapids, IA • On-site

$64K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Support the full lifecycle of competitive bidding opportunities, including screening, evaluating, and coordinating proposal submissions.

  • Draft, submit, and track proposal materials and deadlines to ensure compliance and timely delivery.

  • Coordinate and monitor regulatory requirements to support organizational compliance and minimize risk.


Segra rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

9th of 101 rated telecommunications companies


Job description

Segra is searching for a qualified and experienced Regulatory and Proposal Analyst to join us in a full-time capacity.
Location Requirement:
The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.
Role Overview:
The Regulatory and Proposal Analyst is responsible for supporting the full lifecycle of competitive bidding opportunities and ensuring regulatory compliance across applicable programs. This hybrid role involves screening and evaluating RFP opportunities, coordinating internal value assessments, drafting and submitting proposal materials, and tracking key data and deadlines. The incumbent will collaborate across departments to develop strong, compliant submissions while dhering to funding guidelines and internal policies. In addition, this role includes coordination and monitoring of various regulatory requirements to support organizational compliance and minimize risk.
Qualifications
Education:
  • Bachelor's Degree Business, Communications, Accounting, or Legal Studies preferred.

Experience:
  • 3+ years of relevant experience related to RFP review and analysis
  • 3+ years of relevant experience related to proposal drafting and management

Key Competencies:
  • Proven ability to deliver compliant, professionally produced proposals within assigned timeframes
  • Experience or knowledge of reading and interpreting contracts and contractual clauses
  • Energetic, highly driven, passionate, detail-oriented
  • Strong project management, organization, time management, and multitasking skills
  • Data tracking and analysis experience
  • Excellent relationship building and influencing skills
  • Works effectively within a team
  • Excellent written, verbal, listening, and presentation skills
  • Self-motivated and able to work both independently to complete tasks and collaboratively with others
  • Excellent planning skills and ability to effectively manage priorities for self and team to meet business requirements and deadlines in a dynamic and fast-paced environment
  • Ability to identify key contacts for follow up; excellent ability to communicate project and status updates
  • Strong computer skills including Adobe and Microsoft Office suite

About Segra:
Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.
At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.
Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:
  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Salary Range: $64,050 - $75,000
Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

What Segra employees say

Pay

Benefits

Hours and flexibility

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