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Segra

50 Segra Customer Service Representative Jobs Hiring Near You

Segra

Network Provisioning Engineer (Layer 2)

Raleigh, NC · On-site

$74K - $87K/yr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

Data Tech I (Field) Columbia SC Augusta GA

Augusta, GA · On-site

$23.42 - $29.30/hr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

Pre-Sales Network Engineer

Columbia, SC · On-site

$74K - $85K/yr

... files representing network infrastructure fiber routes and high-level Vizio diagrams of logical ... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing ...

Segra

Data Center Tech (Field) Greensboro NC

High Point, NC · On-site

$23.42 - $29.30/hr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

Sales Engineer

Saint Louis, MO · On-site

$90K - $110K/yr

Train and educate the sales team on Segra's products, services, and industry trends. Post-Sales & Technical Support * Gather technical documentation and collaborate with customer and internal teams ...

Segra

Mid Market Account Manager

Roanoke, VA · On-site

$65K - $80K/yr

Manage and renew customer contracts to increase retention and reduce churn * Build proposals using Segra's full portfolio of connectivity, cloud, and managed services * Deliver effective sales ...

New

Segra

Network Provisioning Engineer (Layer 2)

Lubbock, TX · On-site

$74K - $87K/yr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

New

Segra

Construction Technician Midland/Odessa TX

Midland, TX · On-site

$27.22 - $33.97/hr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

Construction Technician Greenville SC

Greenville, SC · On-site

$27.22 - $33.97/hr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

Construction Technician Fenton MO

Fenton, MO · On-site

$27.22 - $33.97/hr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

NOC Technician I

Columbia, SC · On-site

$23.42 - $25.75/hr

As a NOC Tech I, you will serve as the first line of defense for monitoring and management of all Segra provided network services. The NOC Tech I is responsible for triaging customers, network ...

Segra

Construction Manager Greenville SC

Greenville, SC · On-site

$74K - $92K/yr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

Network Power Engineer

Saint Louis, MO · On-site

$64K - $80K/yr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

Construction Technician Raleigh NC

Cary, NC · On-site

$27.22 - $33.97/hr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

Network Power Engineer

Albuquerque, NM · On-site

$64K - $80K/yr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

Segra

Construction Technician Greenville SC

Greenville, SC · On-site

$27.22 - $33.97/hr

... service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a ...

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Segra Jobs Information

What is it like to work at Segra?

Segra is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

As a leading fiber-optic network and communications provider, Segra offers a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and work in a fast-paced environment that encourages creativity and problem-solving. The company's mission is to deliver exceptional customer experiences through its network of over 50,000 miles of fiber.

Working at Segra may appeal to candidates who are passionate about technology, customer service, and teamwork, as the company offers opportunities for professional growth, competitive compensation, and a comprehensive benefits package.

What makes Segra an attractive place to work?

Segra is a leading fiber-optic network and communications provider that has established itself as a trusted partner in the industry, with a strong commitment to delivering innovative solutions to its customers. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment where professionals can develop their skills and contribute to cutting-edge projects. By joining Segra, individuals can leverage their expertise to drive business success, advance their careers, and make a meaningful impact in the rapidly evolving telecommunications landscape.

Do workers at Segra get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Does Segra pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

At Segra, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Segra affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between July 2025 and March 2026.

Do people get paid time off at Segra?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and April 2026.

Do workers at Segra worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do Segra workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it for Segra workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it to get time off at Segra?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do Segra managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do jobs at Segra spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it to take sick days at Segra?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Segra feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Segra get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Is it stressful to work at Segra?

Some people feel stressed out here.
44% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Segra enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Segra recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get enough training when they start at Segra?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get support to advance at Segra?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people think Segra’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and September 2025.

Do workers feel well informed about how Segra is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Segra?

What are the most popular categories at Segra?

Infographic showing various Customer Service Representative job openings at Segra in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Field Service Engineer II Parkersburg WV

Segra

Parkersburg, WV • On-site

$23.42 - $29.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Segra rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

8th of 98 rated telecommunications companies

Job description

Segra is searching for a qualified and experienced Field Service Engineer (Parkersburg WV) to join us in a full-time capacity.
Location Requirement:
The work arrangement for this role is in office onsite 5 days each week.
Role Overview:
The Field Service Engineer is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD's, Hosted phones, ONT's, preventive maintenance, and testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks. Field Operations personnel will perform "on call" duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.
Qualifications:
  • Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.)
  • Minimum of 2 years of experience with Telecom equipment

Preferred Qualifications:
  • Associate's degree or technical field (industry related) preferred, and/or a combination of job-related experience.
  • Cisco and/or Ciena equipment experience preferred.
  • AC/DC core fundamentals; good driving record; Office 365 suite.
  • Understanding and use of engineering documents.
  • Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes.
  • Knowledgeable and skilled with DC power to support tertiary power applications.
  • Work independently with limited supervision.
  • Assumes all routine tasks for major projects and is periodically called upon to make routine decisions.

About Segra:
Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.
At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.
Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:
  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Salary Range:
$23.42 - $29.30
Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.
SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process.
NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.

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