Job Summary:
Russell Tobin is seeking a Desktop Tech, II for their client in the energy industry. The role involves performing configuration, installation, and repairs of PC hardware and peripherals, as well as assisting with data migration and coordinating with vendors for equipment repair.
Responsibilities:
โข Under strict supervision, performs configuration, installation and/or repairs of PC hardware and peripherals according to established procedures.
โข Contacts end user to define data migration requirements and perform the data migration, if required.
โข Monitors for trouble tickets and coordinates with appropriate vendors for equipment repair, if needed.
โข Adheres to and enforces facility security measures, company safety standards and software licensing procedures.
โข Assists in setting up PC's and related peripherals for special requests.
โข Lends guidance to desktop support teams on hardware related issues.
โข Performs own work and provides assistance to others as directed.
โข Job tasks, correctly performed, have minimal impact upon the viability of the organization.
โข Error is readily ascertainable by the supervisor and can be corrected.
Qualifications:
Required:
โข A+ certification or equivalent experience
โข 2 years of experience in a PC related field which includes experience in hardware configuration
โข Service Now ticketing system
โข PC Troubleshooting Skills
โข Inventory management
โข Organization skills
โข Time management
Company:
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services. Founded in 2010, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.