Russell Tobin
Russell Tobin

65 Russell Tobin Customer Service Jobs Hiring Near You

Strong customer-service orientation and ability to maintain professionalism during customer ... Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and ...

IT Support Analyst

Columbus, OH · On-site

$22 - $25/hr

About the job Russell Tobin is seeking a highly organized and proactive IT Support Analyst ... Deliver excellent customer service with empathy and urgency * Document issues, resolutions, and ...

About Us Russell Tobin is a leading staffing and recruiting agency connecting talented professionals with top companies across finance, technology, operations, customer service, and more. We partner ...

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You'll deliver excellent customer service, resolve hardware/software issues, and ensure a positive support experience in a fast-paced environment. Key Responsibilities: * Provide front-line phone ...

Russell Tobin is hiring Customer Service Specialists to join a growing customer support team in Wisconsin. This opportunity is ideal for candidates with customer service, retail, hospitality, healt ...

Every other Saturday (8:00 AM-5:00 PM) with a flex day off during the week Russell Tobin is seeking Customer Service Specialists for a top client in the financial services industry. If you have a ...

About the Opportunity Are you experienced in IT support and customer service and enjoy troubleshooting technical issues while helping end users? Russell Tobin is hiring an IT Service Desk Agent to ...

Demand Planner III

Austin, TX · On-site

$50 - $52/hr

Russell Tobin (supporting a leading global technology company) Location: Hybrid onsite in Austin ... Analyze backlog, open orders, inventory availability, and supply constraints to support customer ...

Russell Tobin and Associates/Pride Global is currently seeking several Customer Service Representatives to work at our client's location in Tempe, AZ. This is an excellent opportunity to work with a ...

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Russell Tobin and Associates/Pride Global is currently seeking several Customer Service Representatives to work at our client's location in Tempe, AZ. This is an excellent opportunity to work with a ...

New

About Us Russell Tobin is a leading staffing and recruiting agency connecting talented professionals with top companies across finance, technology, operations, customer service, and more. We partner ...

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Russell Tobin Jobs Information

What is it like to work at Russell Tobin?

Russell Tobin is a recruitment agency that prioritizes building strong relationships with clients and candidates, fostering a culture of trust and collaboration.

The company operates with a flat organizational structure, allowing for open communication and a sense of community among employees. Russell Tobin's offices are designed to be modern and welcoming, providing a comfortable work environment that encourages creativity and productivity.

Working at Russell Tobin may appeal to individuals who value a dynamic and supportive work environment, as well as opportunities for professional growth and development within a rapidly evolving industry.

What are the most popular job types at Russell Tobin?

    What are the most popular categories at Russell Tobin?

    Infographic showing various Customer Service job openings at Russell Tobin in the United States as of August 2026, with employment types broken down into 53% Full Time, and 47% Contract. Highlights an 73% Physical, 16% Hybrid, and 11% Remote job distribution.

    Information Technology Help Desk

    Russell Tobin

    Columbus, OH • On-site

    $21 - $24/hr

    Other

    Medical, Dental, Vision, Life, Retirement

    Posted 5 days ago


    Job description

    Our client, a leading financial services organization, is looking to hire a Help Desk Agent in Columbus, OH.


    Pay Rate Range: $21–$24/hour W2, depending on experience


    Responsibilities:

    • Troubleshoot, diagnose, and resolve hardware and software issues in a timely manner.
    • Install, configure, and maintain computer systems, peripherals, and applications.
    • Handle incoming calls related to customer inquiries and account support.
    • Provide accurate and efficient service while meeting established performance metrics and service-level agreements (SLAs).
    • Deliver a positive customer experience by effectively resolving technical and account-related issues.
    • Maintain detailed and accurate records of customer interactions, troubleshooting steps, and resolutions.
    • Identify recurring issues and escalate complex technical concerns to the appropriate support team.
    • Follow established procedures and guidelines when troubleshooting and resolving technical issues.


    Requirements:

    • 6 months to 2 years of relevant experience; internships may be considered.
    • Bachelor’s degree is preferred.
    • Relevant experience or internship in IT support or customer service.
    • Previous contact center or help desk experience is preferred.
    • Strong communication, problem-solving, and organizational skills.
    • Strong customer-service orientation and ability to communicate technical information effectively.
    • Ability to troubleshoot and resolve hardware and software issues.
    • Strong attention to detail and commitment to accurate documentation.
    • Ability to work efficiently in a fast-paced, high-volume environment.
    • Ability to meet established performance metrics and SLAs.
    • Contract duration of 6–12 months with potential for full-time conversion based on performance and position availability.


    Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.


    Equal Employment Opportunity

    Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.


    Fair Chance Employment

    Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.


    Accommodations

    We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.


    Only applicable for San Francisco Candidates**:** Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.


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    About Russell Tobin

    Sourced by ZipRecruiter

    Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

    Industry

    Recruiting and staffing services

    Company size

    51 - 200 Employees

    Headquarters location

    New York, NY, US

    Year founded

    2010