... customer acquisition, and revenue. * Define and evolve market positioning, segmentation, and value propositions to strengthen Repligen's leadership in biologics production. AI-Driven Marketing ...

60 Repligen Customer Service Representative Jobs Hiring Near You
... customer acquisition, and revenue. * Define and evolve market positioning, segmentation, and value propositions to strengthen Repligen's leadership in biologics production. AI-Driven Marketing ...
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and ...
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and ...
Sr. Product Manager, Upstream Filtration Systems
Marlborough, MA · On-site
$131K - $173K/yr
Repligen Corporation is a leader in bioprocessing technologies dedicated to improving human health ... Customer Service to ensure on timely delivery of products and services • Drive resolution of ...
Sr. Product Manager, Upstream Filtration Systems
Marlborough, MA · On-site
$131K - $173K/yr
Repligen Corporation is a leader in bioprocessing technologies dedicated to improving human health ... Customer Service to ensure on timely delivery of products and services • Drive resolution of ...
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and ...
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and ...
R&D Project Manager II
Waltham, MA · On-site
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Maintain strong working relationships with internal departments, vendors, and customers through ...
R&D Project Manager II
Waltham, MA · On-site
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Maintain strong working relationships with internal departments, vendors, and customers through ...
... Repligen Business System elements primarily within the SG&A Functions to enable profitable growth, improve the customer experience and increase employee engagement. In this role, you will drive ...
... Repligen Business System elements primarily within the SG&A Functions to enable profitable growth, improve the customer experience and increase employee engagement. In this role, you will drive ...
R&D Project Manager II
Waltham, MA · On-site
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Maintain strong working relationships with internal departments, vendors, and customers through ...
R&D Project Manager II
Waltham, MA · On-site
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Maintain strong working relationships with internal departments, vendors, and customers through ...
R&D Project Manager II
Marlborough, MA · On-site
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Maintain strong working relationships with internal departments, vendors, and customers through ...
R&D Project Manager II
Marlborough, MA · On-site
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Maintain strong working relationships with internal departments, vendors, and customers through ...
Planner II
Marlborough, MA · On-site
$71K - $90K/yr
Make a global impact-join Repligen. We're united by a mission to inspire advances in bioprocessing ... This position partners closely with Operations, Supply Chain, Customer Service, and Product ...
Planner II
Marlborough, MA · On-site
$71K - $90K/yr
Make a global impact-join Repligen. We're united by a mission to inspire advances in bioprocessing ... This position partners closely with Operations, Supply Chain, Customer Service, and Product ...
$71K - $90K/yr
Make a global impact-join Repligen.We're united by a mission to inspire advances in bioprocessing ... This position partners closely with Operations, Supply Chain, Customer Service, and Product ...
$71K - $90K/yr
Make a global impact-join Repligen.We're united by a mission to inspire advances in bioprocessing ... This position partners closely with Operations, Supply Chain, Customer Service, and Product ...
Strategy Analyst/Associate
Waltham, MA · On-site
$128K - $185K/yr
Working at Repligen means being part of a team that is excited to find new and creative ways to overcome challenges in bioprocessing -- and to help our customers make a difference in the world. #J ...
Strategy Analyst/Associate
Waltham, MA · On-site
$128K - $185K/yr
Working at Repligen means being part of a team that is excited to find new and creative ways to overcome challenges in bioprocessing -- and to help our customers make a difference in the world. #J ...
Tax Manager
Waltham, MA · On-site
$130K - $172K/yr
Working at Repligen means being part of a team that is excited to find new and creative ways to overcome challenges in bioprocessing -- and to help our customers make a difference in the world. #J ...
Tax Manager
Waltham, MA · On-site
$130K - $172K/yr
Working at Repligen means being part of a team that is excited to find new and creative ways to overcome challenges in bioprocessing -- and to help our customers make a difference in the world. #J ...
Scientist I
Lebanon, NH · On-site
$84K - $121K/yr
Working at Repligen means being part of a team that is excited to find new and creative ways to overcome challenges in bioprocessing -- and to help our customers make a difference in the world. #J ...
Scientist I
Lebanon, NH · On-site
$84K - $121K/yr
Working at Repligen means being part of a team that is excited to find new and creative ways to overcome challenges in bioprocessing -- and to help our customers make a difference in the world. #J ...
Scientist I
Lebanon, NH · On-site
$84K - $121K/yr
Working at Repligen means being part of a team that is excited to find new and creative ways to overcome challenges in bioprocessing -- and to help our customers make a difference in the world. #J ...
Scientist I
Lebanon, NH · On-site
$84K - $121K/yr
Working at Repligen means being part of a team that is excited to find new and creative ways to overcome challenges in bioprocessing -- and to help our customers make a difference in the world. #J ...
$135K - $200K/yr
Make a global impact-join Repligen.We're united by a mission to inspire advances in bioprocessing ... and Customer Service to ensure on timely delivery of products and services Drive resolution of ...
$135K - $200K/yr
Make a global impact-join Repligen.We're united by a mission to inspire advances in bioprocessing ... and Customer Service to ensure on timely delivery of products and services Drive resolution of ...
Inside Sales Account Manager
California, MO · On-site
$69K - $97K/yr
... exceptional customer service. This position requires a proactive individual with excellent ... Working at Repligen means being part of a team that is excited to find new and creative ways to ...
Inside Sales Account Manager
California, MO · On-site
$69K - $97K/yr
... exceptional customer service. This position requires a proactive individual with excellent ... Working at Repligen means being part of a team that is excited to find new and creative ways to ...
Inside Sales Account Manager
California, MO · On-site
$69K - $97K/yr
... exceptional customer service. This position requires a proactive individual with excellent ... Working at Repligen means being part of a team that is excited to find new and creative ways to ...
New
Inside Sales Account Manager
California, MO · On-site
$69K - $97K/yr
... exceptional customer service. This position requires a proactive individual with excellent ... Working at Repligen means being part of a team that is excited to find new and creative ways to ...
New
R&D Project Manager II
Marlborough, MA · On-site
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Maintain strong working relationships with internal departments, vendors, and customers through ...
R&D Project Manager II
Marlborough, MA · On-site
$110K - $135K/yr
The position will touch on a wide array of Repligen product lines globally. This individual will ... Maintain strong working relationships with internal departments, vendors, and customers through ...
Sr. Product Manager, Upstream Filtration Systems
Marlborough, MA · On-site
$135K - $200K/yr
Make a global impact-join Repligen. We're united by a mission to inspire advances in bioprocessing ... Work with Operations and Customer Service to ensure on timely delivery of products and services
Sr. Product Manager, Upstream Filtration Systems
Marlborough, MA · On-site
$135K - $200K/yr
Make a global impact-join Repligen. We're united by a mission to inspire advances in bioprocessing ... Work with Operations and Customer Service to ensure on timely delivery of products and services
Legal Intern (Fall 2026)
Waltham, MA · On-site +1
This role is expected to model our Leadership Behaviors-Integrity & Compliance, Customer Focus ... Review and become familiar with Repligen's policies and internal processes * Develop relationships ...
Legal Intern (Fall 2026)
Waltham, MA · On-site +1
This role is expected to model our Leadership Behaviors-Integrity & Compliance, Customer Focus ... Review and become familiar with Repligen's policies and internal processes * Develop relationships ...
RepliGen Jobs Information
Do workers at Repligen get paid breaks?
44% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2026.
Does Repligen pay people when they’re sick?
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.
At Repligen, are sick days and vacation days separate paid time off?
100% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and June 2026.
Is the health insurance from Repligen affordable enough for their workers?
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at Repligen?
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and June 2026.
Do workers at Repligen worry about hours?
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Repligen workers get to choose the shifts they work?
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it for Repligen workers to change shifts?
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and July 2025.
How easy is it to get time off at Repligen?
92% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
Do Repligen managers change schedules at the last minute?
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.
Do jobs at Repligen spill into time workers aren’t paid for?
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it to take sick days at Repligen?
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at Repligen good if you’re a parent or caregiver?
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Repligen feel treated with respect by their managers?
82% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Repligen get to take their breaks without interruption?
67% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.
Is it stressful to work at Repligen?
64% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Repligen enjoy their jobs?
70% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Repligen recommend working with their team?
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get enough training when they start at Repligen?
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at Repligen?
In the last year, 73% of people report being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think Repligen’s headquarters understands what’s happening where they work?
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.
Do workers feel well informed about how Repligen is doing?
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Repligen?
What are the most popular categories at Repligen?

Director, Global Strategic Marketing
Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Repligen rating
7.6
Based on 13 frontline employees who took The Breakroom Quiz
Job description
We're united by a mission to inspire advances in bioprocessing as a preferred partner in the production of biologic drugs that improve human health worldwide. No matter your role or background, at Repligen, you will play a key part in shaping some of the most innovative and life-changing therapies in the world. We foster a culture of purpose, collaboration, and shared success-where every voice matters and every contribution drives progress. Join us!
Director, Strategic Marketing - Chromatography
Repligen is seeking a Director of Strategic Marketing to lead global marketing strategy for the Chromatography business unit, including resins and pre-packed columns. This role is responsible for translating business strategy into high-impact, demand-generating marketing programs that drive customer preference, accelerate adoption, and deliver measurable revenue growth.
As a strategic leader and player-coach, this individual will operate at the intersection of commercial, product, and technical teams-owning market positioning, integrated campaign execution, and lifecycle marketing. A critical component of this role is the adoption and advocacy of AI-driven marketing capabilities to enhance speed, scale, personalization, and overall marketing effectiveness.
This role is expected to model our Leadership Behaviors-Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and Accountability & Results-in all aspects of work
Strategic Leadership & Commercial Impact
- Own the development and execution of global marketing strategies and annual plans for the Chromatography portfolio.
- Translate business objectives into multi-channel demand generation programs that drive pipeline growth, customer acquisition, and revenue.
- Define and evolve market positioning, segmentation, and value propositions to strengthen Repligen's leadership in biologics production.
AI-Driven Marketing Transformation
- Champion the integration of AI across marketing workflows-including content generation, campaign optimization, customer segmentation, and performance analytics.
- Leverage AI tools to significantly increase content velocity, personalization, and campaign efficiency while maintaining scientific accuracy.
- Act as a change agent to drive adoption of AI within the marketing organization, establishing best practices and scalable processes.
Market Intelligence & Insights
- Lead deep analysis of market trends, customer needs, competitive dynamics, and total addressable market.
- Translate insights into actionable strategies that inform product positioning, campaign development, and commercial priorities.
Integrated Campaigns & Content Strategy
- Develop and execute integrated, multi-channel marketing campaigns across digital, technical, and field channels.
- Oversee creation of high-quality, scientifically sound content (technical collateral, digital assets, video, web, email) aligned to each stage of the customer journey.
- Ensure messaging clarity, consistency, and differentiation across all touchpoints.
Cross-Functional Leadership
- Partner closely with Product Management, Commercial, Applications, and Marketing teams to align on strategy, execution, and performance.
- Collaborate with internal and external stakeholders to generate technical data and translate it into compelling customer-facing content.
- Lead and develop a small team (1 direct report), while influencing across a global, matrixed organization.
Performance Management & Optimization
- Own marketing KPIs and budget, ensuring strong ROI and alignment with business objectives.
- Utilize advanced analytics and AI-driven insights to continuously optimize campaign performance and content effectiveness.
- Report on marketing impact, pipeline contribution, and revenue outcomes to senior leadership.
Education & Experience
- Bachelor's degree in Marketing, Business, or related field; MBA or advanced scientific degree preferred.
- 10+ years of marketing experience in life sciences, bioprocessing, or related industries.
- Experience in chromatography or downstream bioprocessing strongly preferred.
Core Capabilities
- Proven track record in global product commercialization and integrated marketing strategy development.
- Deep expertise in segmentation, positioning, value proposition development, and go-to-market strategy in technical markets.
- Demonstrated experience leveraging AI and digital tools to improve marketing productivity and performance.
- Strong leadership and talent development experience, with the ability to influence without authority.
Skills & Attributes
- Exceptional strategic thinking paired with hands-on execution capability.
- Ability to rapidly translate complex scientific concepts into clear, compelling messaging.
- Strong analytical mindset with experience using data to drive decisions and optimize outcomes.
- Excellent communication, presentation, and stakeholder management skills.
- Thrives in a fast-paced, global, and highly matrixed environment.
Additional Information
- Reports to: Head of Global Marketing
- Direct Reports: 1
- Travel: ~10-20% (domestic and international)
Success Profile
This role is ideal for a marketing leader who combines strategic vision, technical fluency, and digital innovation with a passion for leveraging AI to transform marketing effectiveness. Success will be defined by the ability to drive measurable business impact, elevate marketing capabilities, and position Repligen as a trusted partner in biologics manufacturing.
Our mission is to inspire advances in bioprocessing as a trusted partner in the production of biologic drugs that improve human health worldwide. Focused on cost and process efficiencies, we deliver innovative technologies and solutions that help set new standards in bioprocessing. The estimated base salary range for this role, based in the United States of America is $168,750-$258,750. Compensation decisions are dependent on several factors including, but not limited to an individual's qualifications, location, internal equity, and alignment with market data. Additionally, employees are eligible to participate in one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits such as paid time off, health/dental/vision, retirement benefits and flexible spending accounts. All compensation and benefits information will be confirmed in writing at the time of offer.
About RepliGen
Sourced by ZipRecruiter
Industry
Biotechnology research and development
Company size
201 - 500 Employees
Headquarters location
Waltham, MA, US
Year founded
1981