$150K - $230K/yr
Act as the primary point of contact for regulatory agencies, customers, and third-party auditors ... Partner with landlords, facilities teams, and external service providers to address site-specific ...

$150K - $230K/yr
Act as the primary point of contact for regulatory agencies, customers, and third-party auditors ... Partner with landlords, facilities teams, and external service providers to address site-specific ...
$150K - $230K/yr
Act as the primary point of contact for regulatory agencies, customers, and third-party auditors ... Partner with landlords, facilities teams, and external service providers to address site-specific ...
The successful candidate will actively follow Repligen ISO 9001 Quality Management System in ... This role is expected to model our Leadership Behaviors-Integrity & Compliance, Customer Focus ...
The successful candidate will actively follow Repligen ISO 9001 Quality Management System in ... This role is expected to model our Leadership Behaviors-Integrity & Compliance, Customer Focus ...
Marlborough, MA · On-site
The successful candidate will actively follow Repligen ISO 9001 Quality Management System in ... This role is expected to model our Leadership Behaviors-Integrity & Compliance, Customer Focus ...
Marlborough, MA · On-site
The successful candidate will actively follow Repligen ISO 9001 Quality Management System in ... This role is expected to model our Leadership Behaviors-Integrity & Compliance, Customer Focus ...
Marlborough, MA · On-site
The successful candidate will actively follow Repligen ISO 9001 Quality Management System in ... This role is expected to model our Leadership Behaviors-Integrity & Compliance, Customer Focus ...
Marlborough, MA · On-site
The successful candidate will actively follow Repligen ISO 9001 Quality Management System in ... This role is expected to model our Leadership Behaviors-Integrity & Compliance, Customer Focus ...
Marlborough, MA · On-site
$150K - $230K/yr
Act as the primary point of contact for regulatory agencies, customers, and third-party auditors ... Partner with landlords, facilities teams, and external service providers to address site-specific ...
Marlborough, MA · On-site
$150K - $230K/yr
Act as the primary point of contact for regulatory agencies, customers, and third-party auditors ... Partner with landlords, facilities teams, and external service providers to address site-specific ...
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
What are some common challenges Customer Service Representatives face, and how can they be overcome?
What are customer service representatives?
Can I work in Amazon from home?
What is the difference between Customer Service Representative vs Call Center Agent?
| Aspect | Customer Service Representative | Call Center Agent |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; communication skills |
| Work Environment | Office, retail, or remote settings; direct customer interaction | Call centers, remote or office; primarily phone-based |
| Employer & Industry Usage | Retail, telecom, banking, healthcare | Telecom, tech support, insurance |
| Common Search & Comparison | Customer Service Representative | Call Center Agent |
Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

$150K - $230K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
8.7
Based on 9 frontline employees who took The Breakroom Quiz
This role is critical to protecting people, supporting sustainable growth, ensuring regulatory compliance, and reinforcing the company’s commitments to EHS.Strategic Leadership & GovernanceEstablish and lead the global EHS strategy, annual objectives, and long-range roadmap aligned with business goals.Serve as the corporate authority on EHS policy, standards, and governance across all sites and functions.Establish corporate EHS objectives, translating into actionable site-level programs while reinforcing global consistency.Build strong matrixed relationships with Site Leadership, Engineering, Facilities, HR, Operations, and ESG.Duties and ResponsibilitiesEHS Management Systems & ComplianceDevelop, implement, and continuously improve the global EHS Management System aligned with ISO 14001 and ISO 45001 standards.Maintain oversight of environmental, health, and safety regulatory compliance across global locations.Own the global compliance calendar and ensure timely regulatory filings, permit management, and reporting.Act as the primary point of contact for regulatory agencies, customers, and third-party auditors.Risk Management, Audits & Performance MonitoringLead global EHS audits, inspections, and assessments; track corrective actions to closure.Identify, assess, and mitigate EHS risks using data-driven analysis and risk assessment methodologies.Develop and maintain EHS performance metrics, dashboards, and visual management tools for leadership review.Oversee Business Continuity Management and lead emergency preparedness planning and exercises.Incident Management & Continuous ImprovementOversee incident reporting, investigation, root cause analysis, and corrective/preventive actions.Partner with HR and Operations to manage workers’ compensation claims and injury prevention initiatives.Drive year-over-year improvements in safety performance, environmental impact, and compliance maturity.Promote lean and continuous improvement practices within EHS programs.Training, Engagement & CultureDevelop and deploy global EHS training programs, including onboarding, refresher training, and role-based learning.Lead and support cross-functional site EHS committees and employee engagement initiatives.Foster a strong safety culture through leadership engagement, communication, and visible commitment.Contractor, Vendor & Site SupportImplement and maintain a global contractor and vendor EHS compliance program.Partner with landlords, facilities teams, and external service providers to address site-specific EHS risks.Provide direct EHS leadership, guidance, and coaching to site EHS professionals and leaders.QualificationsBachelor’s degree in Environmental Science, Occupational Safety, Industrial Hygiene, or a related field, Masters Degree is preferredProfessional Certification such as CSP, CIH, or CHMMDeep knowledge of OSHA, EPA, and international EHS regulationsStrong working knowledge of ISO 14001 and ISO 4500110+ years of progressive EHS leadership experience in a manufacturing environmentExperience leading EHS management systems, audits, and regulatory interactions at a global levelDemonstrated success overseeing EHS programs across multiple global manufacturing locationsStrategic leader with the ability to influence executive and site levelsExcellent verbal and written communication skillsStrong analytical and problem-solving capabilitiesCollaborative, partnership-oriented approachComfortable operating in matrixed, global organizationsLean or continuous improvement backgroundAbility to travel (up to 30%) to global manufacturing locationsAble to conduct site walkthroughs, inspections, and audits in manufacturing environmentsWhat Repligen OffersOur mission is to inspire advances in bioprocessing as a trusted partner in the production of biologic drugs that improve human health worldwide. Focused on cost and process efficiencies, we deliver innovative technologies and solutions that help set new standards in bioprocessing. The estimated salary range for this role, based in the United States of America is $150,000-$230,000.
Compensation decisions are dependent on several factors including, but not limited to an individual's qualifications, location, internal equity, and alignment with market data. Additionally, employees are eligible to participate in one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits such as paid time off, health/dental/vision, retirement benefits and flexible spending accounts.
All compensation and benefits information will be confirmed in writing at the time of offer. Salary: . Date posted: 05/12/2026
Sourced by ZipRecruiter
Biotechnology research and development
201 - 500 Employees
Waltham, MA, US
1981