Technical Support Engineer
Sunnyvale, CA · On-site
ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big ... Hive, Kafka, Redis • Strong analytical and problem-solving skills with the ability to ...
60 Redis Technical Support Engineer Jobs Hiring Near You
Technical Support Engineer
Sunnyvale, CA · On-site
ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big ... Hive, Kafka, Redis • Strong analytical and problem-solving skills with the ability to ...
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
The Technical Support Engineer will analyze and resolve end user (onsite and remote) hardware and software computer problems in a timely and accurate fashion. The Technical Support Engineer will also ...
The Technical Support Engineer will analyze and resolve end user (onsite and remote) hardware and software computer problems in a timely and accurate fashion. The Technical Support Engineer will also ...
The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Understand various components of the platform ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers ...
The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Understand various components of the platform ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers ...
Technical Support Engineer
Washington, DC · On-site
$95K - $115K/yr
The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Understand various components of the platform ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers ...
Quick apply
Technical Support Engineer
Washington, DC · On-site
$95K - $115K/yr
The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Understand various components of the platform ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers ...
Technical Support Engineer
Washington, DC · On-site
$95K - $115K/yr
The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Understand various components of the platform ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers ...
Quick apply
Technical Support Engineer
Washington, DC · On-site
$95K - $115K/yr
The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Understand various components of the platform ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers ...
Technical Support Engineer
Palo Alto, CA · On-site
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
Technical Support Engineer
Palo Alto, CA · On-site
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
Technical Support Engineer
Palo Alto, CA · On-site
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
Technical Support Engineer
Palo Alto, CA · On-site
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...
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Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
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Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
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Technical Support Engineer: Elevator Pitch: Symbridge is a fully funded, innovative, early stage FinTech company building a cryptocurrency exchange tailored to institutional investors and ...
Technical Support Engineer: Elevator Pitch: Symbridge is a fully funded, innovative, early stage FinTech company building a cryptocurrency exchange tailored to institutional investors and ...
Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...
Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...
Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...
Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...
Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...
Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...
Technical Support Engineer
Sunnyvale, CA · On-site
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Sunnyvale, CA · On-site
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...
Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...
Technical Support Engineer
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
Technical Support Engineer
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
Technical Support Engineer
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Sunnyvale, CA · On-site
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Sunnyvale, CA · On-site
$90K - $110K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
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Full-time
Re-posted 7 days ago
Job description
Job Summary:
ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big data SaaS platform. The role requires strong troubleshooting skills and involves working closely with customers and engineering teams to resolve complex technical issues and ensure platform stability.
Responsibilities:
• Provide technical support to enterprise customers, including guidance on SDK usage, data integration tools, and system configuration
• Troubleshoot data ingestion issues, investigate data discrepancies, perform data repair and validation, and support data governance initiatives
• Deploy, configure, and support big data clusters in customer environments
• Monitor system alerts and perform root cause analysis to ensure platform stability, performance, and security
• Diagnose issues across application, infrastructure, networking, storage, and performance layers
• Collaborate with engineering teams to escalate and resolve complex production issues
• Develop and maintain technical documentation, including solution guides, FAQs, and implementation manuals
• Contribute to documentation localization and internationalization efforts
Qualifications:
Required:
• Professional fluency in Mandarin Chinese
• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 3~5 years of experience supporting big data products or enterprise SaaS platforms
• Proficiency in Java and experience writing Python or Shell scripts for troubleshooting and automation
• Experience working in Linux environments, including debugging networking, storage, performance, and security issues
• Solid SQL skills and hands-on experience with MySQL
• Understanding of big data ecosystems, such as Hadoop, Hive, Kafka, Redis
• Strong analytical and problem-solving skills with the ability to independently drive issues to resolution
• Excellent written and verbal communication skills; experience supporting B2B enterprise customers preferred
Preferred:
• Speak and write in Chinese language
• Familiarity with distributed data processing frameworks such as Flink or Trino
• Experience with container technologies (Docker, Kubernetes)
• Experience supporting cloud-based SaaS platforms (AWS, GCP, Azure)
Company:
ThinkingAI provides enterprise level Agentic AI solutions to help business grow revenue and increase user retention. Founded in 2015, the company is headquartered in Shanghai, CHN, with a team of 201-500 employees. The company is currently Growth Stage.
ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big data SaaS platform. The role requires strong troubleshooting skills and involves working closely with customers and engineering teams to resolve complex technical issues and ensure platform stability.
Responsibilities:
• Provide technical support to enterprise customers, including guidance on SDK usage, data integration tools, and system configuration
• Troubleshoot data ingestion issues, investigate data discrepancies, perform data repair and validation, and support data governance initiatives
• Deploy, configure, and support big data clusters in customer environments
• Monitor system alerts and perform root cause analysis to ensure platform stability, performance, and security
• Diagnose issues across application, infrastructure, networking, storage, and performance layers
• Collaborate with engineering teams to escalate and resolve complex production issues
• Develop and maintain technical documentation, including solution guides, FAQs, and implementation manuals
• Contribute to documentation localization and internationalization efforts
Qualifications:
Required:
• Professional fluency in Mandarin Chinese
• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 3~5 years of experience supporting big data products or enterprise SaaS platforms
• Proficiency in Java and experience writing Python or Shell scripts for troubleshooting and automation
• Experience working in Linux environments, including debugging networking, storage, performance, and security issues
• Solid SQL skills and hands-on experience with MySQL
• Understanding of big data ecosystems, such as Hadoop, Hive, Kafka, Redis
• Strong analytical and problem-solving skills with the ability to independently drive issues to resolution
• Excellent written and verbal communication skills; experience supporting B2B enterprise customers preferred
Preferred:
• Speak and write in Chinese language
• Familiarity with distributed data processing frameworks such as Flink or Trino
• Experience with container technologies (Docker, Kubernetes)
• Experience supporting cloud-based SaaS platforms (AWS, GCP, Azure)
Company:
ThinkingAI provides enterprise level Agentic AI solutions to help business grow revenue and increase user retention. Founded in 2015, the company is headquartered in Shanghai, CHN, with a team of 201-500 employees. The company is currently Growth Stage.