Red Hawk
Red Hawk

5 Red Hawk Front Desk Agent Jobs Hiring Near You

Hotel Room Inspector

Placerville, CA · On-site

$16.25 - $19.75/hr

Promotes and follows Red Hawk Casino's Service standards and requirements ensuring a lasting ... Focuses on room status communication with Front Office, tracking of guest assistance requests ...

Hotel Front Desk Representative

Placerville, CA · On-site

$15.50 - $19.50/hr

DUTIES AND RESPONSIBILITIES * Serves as first point of contact for our quests with friendly greetings and exceptional guest service that exceeds our guests' expectations. * Registers guests, collects ...

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming calls for guests inquiring about the resort. They are friendly and efficient, helping guests find the ...

Player Development Sr Casino Host

Placerville, CA · On-site

$15.25 - $20.50/hr

Duties and Responsibilities * Responsible for training and development of new Casino Hosts to include guest service standards and standard operating procedures for account-related transactions

DUTIES AND RESPONSIBILITIES • Maintain self-control and project calm reassurance in all interactions with internal and external guests. • Installs selected software, maintaining proper security ...

Hotel Room Inspector

Red Hawk

Placerville, CA • On-site

$16.25 - $19.75/hr

Full-time

Re-posted 19 days ago


Job description

SUMMARY
Assists the Housekeeping Supervisor and staff in daily operations. Inspects guest rooms and public areas to ensure compliance with company standard of cleanliness and performance. Promotes and follows Red Hawk Casino's Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Maintains a presence in the Housekeeping department to answer the phone and greet visiting guests.
  • Focuses on room status communication with Front Office, tracking of guest assistance requests, delegation of tasks, staff responsiveness, timely completion of assignment and call backs to Front Office/guests/others with completion times.
  • Completes room inspection reports daily. Communicates results to staff, tracks progress by room/housekeeper and keeps accurate records.
  • Notifies House person of all rooms that need carpet cleaning, upholstery cleaning or floor care.
  • Communicates to facilities any needed repairs to rooms and/or public areas.
  • Notifies House person of all rooms that require window cleaning or furniture moving.
  • May be assigned special projects.
  • Receives, logs and secures items found by staff. Investigates lost item inquiries and maintains detailed records of both items and inquiries.
  • Other duties may be assigned

QUALIFICATION REQUIREMENTS
  • Hotel and casino industry experience preferred.
  • Knowledge of principles and practices regarding customer service in the casino/hotel industry.
  • High school diploma or general education degree (GED) required.
  • Applicants should possess exceptional interpersonal and communication skills and utilize a variety of standard computer systems/office productivity software at an intermediate or advanced level
  • Strong attention to detail.
  • Must have ability to stand and/or walk for up to 8 hours per shift.
  • Must be at least 18 years of age.
  • High school diploma or general education degree (GED); preferred
  • Previous housekeeping experience required. Previous experience inspecting rooms preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.