Patient Scheduler , FT, Day
Greenville, SC · On-site
$16.50 - $21.75/hr
Direct inbound service interactions to appropriate technical and sales resources. Conduct database ... Prisma Health.
21 Prisma Health Sales Jobs Hiring Near You
Patient Scheduler , FT, Day
Greenville, SC · On-site
$16.50 - $21.75/hr
Direct inbound service interactions to appropriate technical and sales resources. Conduct database ... Prisma Health.
Prisma Health Jobs Information
What is it like to work at Prisma Health?
Prisma Health is a mission-driven organization that prioritizes patient-centered care and community involvement, fostering a culture of compassion and collaboration among its employees. The company operates a network of hospitals, physician practices, and community health centers, offering a diverse range of career opportunities in various fields, including medicine, nursing, and administrative support. Working at Prisma Health may appeal to candidates who are passionate about delivering high-quality healthcare and contributing to the well-being of their community, with opportunities for professional growth and development in a dynamic and supportive work environment.
What makes Prisma Health an attractive place to work?
Prisma Health is a leading healthcare system in the United States, known for its commitment to delivering high-quality patient care and advancing medical innovation. As an employer, Prisma Health offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities for employees to develop new skills and contribute to the organization's mission. By joining Prisma Health, individuals can be part of a team that makes a meaningful impact in the lives of patients and communities, while also enjoying opportunities for career advancement and personal fulfillment.
Do workers at Prisma Health get paid breaks?
No. Most people don’t get paid breaks.
81% of people say they don’t get paid breaks.
Based on data from 123 people who took the Breakroom Quiz between August 2025 and July 2026.
81% of people say they don’t get paid breaks.
Based on data from 123 people who took the Breakroom Quiz between August 2025 and July 2026.
Does Prisma Health pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 140 people who took the Breakroom Quiz between August 2025 and July 2026.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 140 people who took the Breakroom Quiz between August 2025 and July 2026.
At Prisma Health, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and July 2026.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and July 2026.
Do part-time workers get paid time off at Prisma Health?
Most people who work part-time get paid time off.
67% of people who work part-time say they get paid time off
Based on data from 12 people who took the Breakroom Quiz between May 2025 and May 2026.
67% of people who work part-time say they get paid time off
Based on data from 12 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Prisma Health affordable enough for their workers?
Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 132 people who took the Breakroom Quiz between August 2025 and July 2026.
91% of people say the health insurance costs are okay
Based on data from 132 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at Prisma Health?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 155 people who took the Breakroom Quiz between August 2025 and July 2026.
96% of people say they get paid time off.
Based on data from 155 people who took the Breakroom Quiz between August 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and July 2026.
- 13% of people with changing schedules find out their shifts one week or less ahead of time.
- 29% of people with changing schedules find out their shifts two weeks ahead of time.
- 8% of people with changing schedules find out their shifts three weeks ahead of time.
- 50% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers at Prisma Health worry about hours?
Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
82% of people report they don’t worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Prisma Health workers get to choose the shifts they work?
Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.
78% report that they have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it for Prisma Health workers to change shifts?
Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and July 2026.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it to get time off at Prisma Health?
Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 137 people who took the Breakroom Quiz between August 2025 and July 2026.
77% of people report it’s easy to get time off.
Based on data from 137 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Prisma Health managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and July 2026.
Do jobs at Prisma Health spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it to take sick days at Prisma Health?
Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 140 people who took the Breakroom Quiz between August 2025 and July 2026.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 140 people who took the Breakroom Quiz between August 2025 and July 2026.
Is a Prisma Health job good for students?
Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.
82% of students report this is a good place to work if you’re studying.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at Prisma Health good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Prisma Health feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 136 people who took the Breakroom Quiz between August 2025 and July 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 136 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Prisma Health get to take their breaks without interruption?
Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and July 2026.
75% of people report that they get to take their breaks without interruption.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and July 2026.
Is it stressful to work at Prisma Health?
Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 143 people who took the Breakroom Quiz between August 2025 and July 2026.
73% of people say they often feel stressed at work.
Based on data from 143 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Prisma Health enjoy their jobs?
Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 124 people who took the Breakroom Quiz between July 2025 and July 2026.
87% of people report they enjoy their job.
Based on data from 124 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Prisma Health recommend working with their team?
Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 156 people who took the Breakroom Quiz between August 2025 and July 2026.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 156 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get enough training when they start at Prisma Health?
Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 148 people who took the Breakroom Quiz between August 2025 and July 2026.
78% of people report they got enough training when they started working here.
Based on data from 148 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at Prisma Health?
Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 136 people who took the Breakroom Quiz between August 2025 and July 2026.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 136 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think Prisma Health’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 142 people who took the Breakroom Quiz between August 2025 and July 2026.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 142 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers feel well informed about how Prisma Health is doing?
Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 135 people who took the Breakroom Quiz between August 2025 and July 2026.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 135 people who took the Breakroom Quiz between August 2025 and July 2026.
What are the most popular jobs at Prisma Health?
What are the most popular categories at Prisma Health?
$16.50 - $21.75/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Prisma Health rating
7.1
Based on 350 frontline employees who took The Breakroom Quiz
382nd of 893 rated healthcare providers
Job description
Inspire health. Serve with compassion. Be the difference.
Job Summary
As a Support Analyst you will answer incoming calls from Patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.Accountabilities
Receive customer input from phone, email, or web submission and create support tickets. Troubleshoot end user issues and determine if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2 using established criteria and process.Resolve tier1 issues using troubleshooting resolution matrix. Gather information from customers to ensure sufficient data is gained to start case resolutions. Direct inbound service interactions to appropriate technical and sales resources. Conduct database lookup of consumer/patient records within electronic medical record software.Enter updated information within electronic medical records as required. Re-direct or engage other departments or specialty groups to resolve consumer/patient requests. Maintain compliance with attendance and schedule adherence requirements. Maintain interaction quality standards. Maintain performance standards. Proactively identify and share customer insights in order to recommend process improvements. Remain current with product/applications/process changes. - 90%
Follow-up and follow-through on open tickets, requests, promises, and questions that have not been answered to provide callers with a resolution.
Log interaction outcome in contact management system. - 10%
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
High School Diploma or equivalent
2 years - Customer service experience: preferably supporting customers via phone, email, and chat.
Knowledge, Skills or Abilities
Passion for creating exceptional customer experiences both by helping and retaining customers.
Tech savvy with a strong knowledge of Android, iOS, and Windows devices
Metrics-driven and proven ability to handle a high volume of customer interactions.
Strong conflict resolution skills and even temperament in challenging situations.
Basic computer skills
Proficient computer skills (word processing)
Data entry skills
Work Shift
Day (United States of America)Location
Greenville Memorial HospitalFacility
7001 CorporateDepartment
70019063 Call CenterShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
What Prisma Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Prisma Health
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Greenville, SC, US
Year founded
2017