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22 Printpack Customer Service Representative Jobs Hiring Near You

Printpack

Customer Demand Analyst

Greensburg, IN · On-site

... Printpack teams, responsible for translating customer demand into optimized production plans that balance inventory efficiency with service excellence. This role manages complex account portfolios ...

Printpack

Customer Demand Analyst

Greensburg, IN · On-site

... Printpack teams, responsible for translating customer demand into optimized production plans that balance inventory efficiency with service excellence. This role manages complex account portfolios ...

Printpack

Pre-Press Technician

Rhinelander, WI · On-site

Printpack is a leading manufacturer in the packaging industry, committed to delivering innovative solutions and exceptional customer service. We are seeking a highly skilled and experienced Pre-Press ...

Printpack

Pre-Press Technician

Rhinelander, WI · On-site

$18 - $24.25/hr

Printpack is a leading manufacturer in the packaging industry, committed to delivering innovative solutions and exceptional customer service. We are seeking a highly skilled and experienced Pre-Press ...

Printpack

Pre-Press Technician

Rhinelander, WI · On-site

Printpack is a leading manufacturer in the packaging industry, committed to delivering innovative solutions and exceptional customer service. We are seeking a highly skilled and experienced Pre-Press ...

Printpack

Pre-Press Technician

Rhinelander, WI · On-site

$18 - $24.25/hr

Printpack is a leading manufacturer in the packaging industry, committed to delivering innovative solutions and exceptional customer service. We are seeking a highly skilled and experienced Pre-Press ...

Printpack

Pre-Press Technician

Rhinelander, WI · On-site

$18 - $24.25/hr

Printpack is a leading manufacturer in the packaging industry, committed to delivering innovative solutions and exceptional customer service. We are seeking a highly skilled and experienced Pre-Press ...

Printpack

Pre-Press Technician

Rhinelander, WI

$18 - $24.25/hr

Printpack is a leading manufacturer in the packaging industry, committed to delivering innovative solutions and exceptional customer service. We are seeking a highly skilled and experienced Pre-Press ...

Printpack

Medical Technician I

Marshall, NC · On-site

... that Printpack's products are produced in specification and meet customer requirements. They ... Conduct visual inspections on all representative samples from products produced across multiple ...

Printpack

Medical Technician I

Marshall, NC · On-site

... that Printpack's products are produced in specification and meet customer requirements. They ... Conduct visual inspections on all representative samples from products produced across multiple ...

Printpack

Plant Manager

Jackson, TN · On-site

Printpack is currently seeking a qualified candidate to fill the position of Plant Manager. The ... Exhibit a customer-centric attitude and maintain plant-wide focus on quality, service, and customer ...

Printpack

Plant Controller

Villa Rica, GA · On-site

$93K - $116K/yr

Ensure the accuracy and integrity of financial statements, inventories, and customer/product ... Service Awards * Paid Holidays * Paid Time Off * Paid Parental Leave Printpack is proudly an equal ...

Printpack

Extrusion Department Manager

Williamsburg, VA · On-site

$89K - $115K/yr

Customer Service Orientation * Decisiveness * Teamwork * Technical Skill and Competency ... Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive ...

Printpack

Extrusion Department Manager

Williamsburg, VA · On-site

$89K - $115K/yr

Customer Service Orientation * Decisiveness * Teamwork * Technical Skill and Competency ... Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive ...

Printpack

Maintenance Manager

Villa Rica, GA · On-site

Printpack Inc. is seeking a qualified candidate to fill the position of Maintenance Manager ... Operate the department with a mindset to meet or exceed customer expectations. * Foster an ...

Printpack

Maintenance Manager

Villa Rica, GA · On-site

Printpack Inc. is seeking a qualified candidate to fill the position of Maintenance Manager ... Operate the department with a mindset to meet or exceed customer expectations. * Foster an ...

Printpack Inc

Maintenance Manager

Villa Rica, GA · On-site

$90 - $120/hr

There is no question that Printpack's associates are a major factor in why their customers have faithfully relied on the Printpack level of service for over 60 years. Printpack offers a comprehensive ...

New

Printpack

Plant Controller

Villa Rica, GA · On-site

$93K - $116K/yr

Ensure the accuracy and integrity of financial statements, inventories, and customer/product ... Service Awards * Paid Holidays * Paid Time Off * Paid Parental Leave Printpack is proudly an equal ...

Printpack

Electronics Controls Technician

Rhinelander, WI · On-site

$29.25 - $38.50/hr

Printpack is a leading manufacturer in the packaging industry, committed to delivering innovative solutions and exceptional customer service. We are seeking a highly skilled and experienced ...

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Printpack Jobs Information

What is it like to work at Printpack?

Printpack is a company that values innovation and collaboration, fostering a culture of teamwork and continuous improvement in its operations.

As a leading manufacturer of packaging products, Printpack offers a dynamic work environment with various roles in engineering, manufacturing, and research and development, allowing employees to contribute to the design and production of innovative packaging solutions.

Working at Printpack may appeal to candidates who are interested in a challenging and rewarding career in the packaging industry, with opportunities for professional growth and development in a company that prioritizes innovation and customer satisfaction.

What makes Printpack an attractive place to work?

Printpack is a leading global supplier of packaging solutions, known for its innovative products and commitment to customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on cutting-edge projects and develop new skills. As a Printpack employee, you can contribute to the company's mission of delivering high-quality packaging solutions and enjoy opportunities for career advancement and personal development in a stable and growing industry.

Do workers at Printpack get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and March 2026.

Does Printpack pay people when they’re sick?

Yes. Most people get paid when they’re sick.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

At Printpack, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Printpack affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Printpack?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and June 2026.

Do workers at Printpack worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Printpack workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for Printpack workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Printpack?

Most people find it easy to get time off.
96% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Printpack managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do jobs at Printpack spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at Printpack?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Printpack good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Printpack feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Printpack get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Printpack?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Printpack enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Printpack recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Printpack?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Printpack?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Printpack’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Printpack is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Printpack?

What are the most popular categories at Printpack?

Infographic showing various Customer Service Representative job openings at Printpack in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Demand Analyst

Printpack

Greensburg, IN • On-site

Full-time

Posted 15 days ago

Printpack rating

9.0

Company rating: 9.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

4th of 122 rated packaging manufacturers

Job description

Printpack is seeking qualified candidates to fill the position of Customer Demand Analyst located in Greensburg, IN.
The Customer Demand Analyst serves as the operational liaison between assigned customers and internal Printpack teams, responsible for translating customer demand into optimized production plans that balance inventory efficiency with service excellence.
This role manages complex account portfolios through advanced analytical capabilities, proactive forecasting, and effective cross-functional collaboration to ensure seamless order fulfillment and customer satisfaction.
The position requires an entrepreneurial mindset to drive continuous improvement initiatives that optimize costs and enhance operational efficiency for both Printpack and customers.
KEY RESPONSIBILITIES
Production Planning & Forecasting
  • Analyze customer forecasts to proactively plan production schedules
  • Incorporate demand changes and fluctuations into production planning
  • Balance production resources to optimize efficiency and meet customer requirements
  • Manage Trial System data and processes

Order & Inventory Management
  • Process items, orders, and shipment releases accurately and timely, ensuring optimal product delivery through effective order management
  • Monitor and manage inventory levels across assigned accounts
  • Execute shipment releases to meet customer delivery expectations

Customer Relations & Communication
  • Serve as primary point of contact for daily operational matters between customers and internal groups
  • Build and maintain strong relationships with external customers
  • Facilitate seamless information flow between customers and Printpack teams
  • Resolve customer issues quickly and effectively
  • Conduct customer visits to strengthen relationships and understand operational needs

Data Analysis & Reporting
  • Develop and maintain inventory status reports for customers and internal stakeholders
  • Create and manage order tracking systems and dashboards
  • Generate trial reports to support customer and internal operations
  • Perform advanced data analysis using Excel and enterprise systems
  • Conduct forecast analysis to identify trends and potential issues

Collaboration & Teamwork
  • Manage increased account responsibility and complexity across multiple customers
  • Mentor and support team members in developing skills and capabilities
  • Collaborate with production, logistics, and quality teams to ensure seamless operations

EDUCATION / EXPERIENCE:
  • Bachelor's degree preferred in Business, Supply Chain Management, or related field, OR equivalent experience
  • Customer service, demand planning, or related analytical role preferred

REQUIRED SKILLS:
  • Customer service or order management experience and demonstrated success in customer-facing roles and service delivery
  • Strong data entry and computer proficiency with high accuracy and speed in system navigation and information processing
  • ERP systems experience with the ability to learn and efficiently operate order management and inventory systems
  • Advanced Microsoft Office Suite skills, particularly Excel for data analysis, reporting, and spreadsheet management
  • Excellent written and verbal communication abilities for professional customer interactions and internal stakeholder coordination
  • Analytical and problem-solving skills to research customer issues, interpret data patterns, and develop effective solutions
  • Attention to detail and accuracy for precise order entry, data management, and quality assurance in all customer-facing activities
  • Multi-tasking and time management capabilities to handle multiple concurrent customers, orders, and priorities effectively
  • Relationship building and interpersonal skills to develop and maintain strong partnerships with internal and external customers
  • Report development and data analysis experience with the ability to create customer-facing documentation and status reports
  • Customer complaint resolution and service recovery skills, including investigation, root cause analysis, and follow-through capabilities
  • Travel flexibility and availability for occasional customer visits, relationship development, and on-site support activities

Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.
To view your rights and government notices, please see the links below:
Know Your Rights - Conozca sus Derechos - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Polygraph Protection - Right to Work - Right to Work (Spanish)
Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to CorpRecruiting@Printpack.com. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.

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