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Supply Chain Program Manager

Work Environment: Hybrid - Monday-Thursday on-site, Fridays remote

Overview

Our client is seeking an experienced Supply Chain Program Manager to support a large-scale SAP S/4HANA business transformation initiative. This role will serve as a key liaison between business stakeholders, SAP/IT teams, and external partners to ensure successful planning, governance, readiness, and execution across a portfolio of Supply Chain initiatives.

Working within the Transformation Management Office (TMO), the Supply Chain Program Manager will provide portfolio-level oversight, manage cross-functional dependencies, coordinate business readiness activities, and drive alignment across multiple workstreams. This position is focused on enabling business transformation and operational excellence rather than managing individual deployment waves.

Responsibilities

Program Planning & Governance

• Maintain and manage the transformation portfolio roadmap, including initiative sequencing, dependencies, milestones, risks, and key deliverables.
• Support project intake, prioritization, and scope management aligned with business objectives and transformation goals.
• Ensure initiatives adhere to established governance processes, stage gates, and decision-making frameworks.
• Prepare executive-level reporting, dashboards, and presentations for steering committees and leadership reviews.

Stakeholder & Business Engagement

• Partner with business leaders and process owners to define objectives, scope, success metrics, and decision ownership.
• Coordinate participation plans across business stakeholders and identify potential resource, capacity, or engagement risks.
• Facilitate alignment across cross-functional teams and help resolve competing priorities and dependencies.

SAP & Technology Coordination

• Collaborate with SAP, IT, and data teams to align business priorities with technical delivery plans and release schedules.
• Monitor delivery progress and communicate risks, issues, and dependencies that may impact business readiness.
• Ensure alignment across business processes, data, reporting, and technology workstreams.

Vendor & Third-Party Management

• Coordinate activities with system integrators and external partners to ensure alignment with program objectives and governance standards.
• Track partner deliverables, dependencies, milestones, and risks.
• Support issue escalation and promote quality standards, documentation, and knowledge transfer activities.

Business Readiness & Change Support

• Coordinate enterprise-wide readiness activities including planning, assessments, milestone tracking, testing participation, training support, and adoption planning.
• Partner with change management, communications, training, and data teams to ensure readiness activities are aligned across initiatives.
• Identify and escalate risks related to organizational readiness, adoption, timing, and resource capacity.

Risk, Dependency & Benefits Management

• Maintain visibility into program-level risks, issues, assumptions, and cross-functional dependencies.
• Support tracking of business benefits, key performance indicators (KPIs), and value realization outcomes.
• Drive reporting focused on business capabilities, adoption, and measurable outcomes rather than task completion.

Required Qualifications

• Bachelor's degree required.
• 8+ years of project or program management experience.
• 3–5+ years of experience supporting SAP ERP transformations, including SAP ECC and/or SAP S/4HANA environments.
• Direct experience supporting Supply Chain processes within an SAP ecosystem.
• Strong understanding of end-to-end Supply Chain business processes and operations.
• Experience working with business stakeholders, IT organizations, and third-party system integrators.
• Demonstrated ability to manage complex cross-functional dependencies, risks, and stakeholder relationships.
• Excellent communication, organizational, and executive presentation skills.

Preferred Qualifications

• Experience supporting large-scale enterprise transformation programs.
• Familiarity with business readiness, organizational change management, training, and adoption initiatives.
• Experience tracking business benefits realization and operational performance metrics.
• Knowledge of portfolio management, governance frameworks, and transformation office practices.

The successful candidate will be:

• A collaborative leader who can connect business strategy with execution across multiple teams and partners.
• Proactive in identifying risks, dependencies, and readiness challenges before they impact delivery.
• Focused on business outcomes, adoption, and value realization.
• Skilled at influencing stakeholders and driving alignment without direct authority.
• Detail-oriented and committed to maintaining high standards of governance, reporting accuracy, and program transparency.