OnTrac
OnTrac

77 Ontrac Field Operations Supervisor Jobs Hiring Near You

The Field Operations Supervisor role oversees all warranty and repair work in their designated market, ensuring service quality, responsiveness, and customer satisfaction after project completion ...

The Field Operations Supervisor role oversees all warranty and repair work in their designated market, ensuring service quality, responsiveness, and customer satisfaction after project completion ...

Our job is to make sure that it never changes.  The Field Operations Supervisor role oversees all warranty and repair work in their designated market, ensuring service quality, responsiveness, and ...

Field Operations Supervisor Build Your Career inSite Leadership & Railcar Repair Operations At Transco Rail Services, wedon'tjust repairrailcars,we keep critical industries moving. As part of Marmon ...

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OnTrac Jobs Information

Do workers at OnTrac get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.

Does OnTrac pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

At OnTrac, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.

Are part-time workers able to get health insurance from OnTrac?

Only some people who work part-time can get health insurance.
50% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2025.

Do part-time workers get paid time off at OnTrac?

Only some people who work part-time get paid time off.
40% of people who work part-time say they don’t get paid time off
Based on data from 15 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from OnTrac affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at OnTrac?

Most people get paid time off work.
73% of people say they get paid time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 3% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at OnTrac worry about hours?

Some people worry about getting enough hours.
57% of people report they worry about getting enough hours.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.

Do OnTrac workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
66% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for OnTrac workers to change shifts?

Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at OnTrac?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do OnTrac managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
67% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at OnTrac spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at OnTrac?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a OnTrac job good for students?

Only some students say this is a good place to work if you’re studying.
58% of students report this isn’t a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at OnTrac good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at OnTrac feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at OnTrac get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at OnTrac?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at OnTrac enjoy their jobs?

Only some people enjoy their job.
49% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at OnTrac recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get enough training when they start at OnTrac?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get support to advance at OnTrac?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think OnTrac’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how OnTrac is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.
Infographic showing various Field Operations Supervisor job openings at Ontrac in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Job Title: Field Operations Supervisor
Location: Burton, MI
Pay Grade: Hourly, non-exempt
About Us
Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.
Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry.
With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.
Position Summary
The Fields Operations Supervisor position is a hands-on role requiring an experienced leader to take responsibility for the company’s efforts to champion customers after disaster strikes their homes and businesses. The Field Operations Supervisor role is instrumental in ensuring team members are furnished with accurate industry knowledge by providing hands on training while executing quality assurance checks on assigned losses.
Responsibilities
  • Lead and perform restoration tasks such as water extraction, drying, decontamination, and repair according to industry best practices and project specifications.
  • Provide ongoing support and guidance to new hires and existing staff to ensure optimal performance.
  • Regularly inspect work sites and processes to ensure compliance with safety and quality standards.
  • Communicate directly with clients to explain the restoration process, address concerns, and provide regular updates on project progress.
  • Operate and maintain restoration equipment and tools, ensuring they are in good working condition and used safely.
  • Coordinate internal and external resources for the flawless execution of projects.
  • Ensures job sites excel OSHA safety standards.
  • Actively participates in the on-call schedule.
  • Produce required paperwork to accurately estimate including daily sign in sheets, photos, job notes, and moisture readings.
  • Other duties as assigned or apparent.

Skills/Qualifications
Required
  • 5+ years of relevant industry experience
  • Communication skills
  • Organizational skills
  • Strong Problem-solving/Decision-making capabilities
  • Analytical thinking
  • High Emotional Intelligence
  • Fluent in industry standards and protocols
  • Must possess a valid driver’s license and maintain a satisfactory driving record.
Preferred
  • IICRC Certification
  • Lead Certification
  • OSHA 10/30/40 Certification
  • Previous experience with DocuSketch, Mica, or Restore 365

Work Environment
This is an in-field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided.
Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.
Physical Demands
This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.
Why ServiceMaster Restoration Services?
We offer a comprehensive benefits package designed to support your well-being and financial security. Our offerings include:
  • 401(k) Plan: Save for your future with our competitive retirement plan, featuring company matching contributions.
  • Health Insurance: Access quality medical coverage to keep you and your family healthy.
  • Health Savings Account (HSA): Enjoy tax-advantaged savings for medical expenses, paired with our high-deductible health plan.
  • Dental Insurance: Enjoy preventive and restorative dental care with our dental plan.
  • Vision Insurance: Benefit from coverage for routine eye exams and eyewear to maintain your vision health.
  • Short-Term and Long-Term Disability Insurance: Protect your income with coverage options for unforeseen circumstances.
  • Hospital Insurance: Receive benefits for hospital stays and associated costs, providing peace of mind during medical events.
  • Life Insurance: Benefit from a company-sponsored life insurance plan, with additional coverage options available to secure your family’s future.

Additionally, we prioritize work-life balance with generous Paid Time Off (PTO), including vacation days and sick leave, ensuring you have the time to recharge and care for your personal needs.
Why wait? Apply today to take advantage of these valuable benefits that enhance your career and personal life!
ADA
ServiceMaster Restoration Services will make reasonable accommodations in compliance with the Americas with Disabilities Act of 1990.
Disclaimer
The above information is only an illustration of the general nature and level of work performed by the associate within this classification. The omission of specific statements of duties does not exclude them for the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between ServiceMaster Restoration Services and the associate and is subject to change by ServiceMaster Restoration Services as the needs of ServiceMaster Restoration Services and requirements of the job change.

We are proud to be an equal opportunity employer and participate in E-Verify to confirm employment eligibility. Please note that we do not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

ServiceMaster is proud to be an Equal Opportunity Employer.