We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field ...
93 Oclc Technical Support Engineer Jobs Hiring Near You
We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field ...
Technical Support Engineer
San Francisco, CA · On-site +1
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
Technical Support Engineer
San Francisco, CA · On-site +1
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
Technical Support Engineer
San Francisco, CA · On-site
$39.21 - $44.13/hr
Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...
Quick apply
Technical Support Engineer
San Francisco, CA · On-site
$39.21 - $44.13/hr
Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...
Technical Support Engineer
Sunnyvale, CA · On-site
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Sunnyvale, CA · On-site
$88K - $107K/yr
As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...
Technical Support Engineer
Fremont, CA · On-site
$100K - $148K/yr
The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...
Technical Support Engineer
Fremont, CA · On-site
$100K - $148K/yr
The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...
As a Technical Support Engineer, you will be a key technical resource for enterprise customers across the EMEA region, helping them resolve complex issues and get maximum value from a sophisticated e ...
As a Technical Support Engineer, you will be a key technical resource for enterprise customers across the EMEA region, helping them resolve complex issues and get maximum value from a sophisticated e ...
Technical Support Engineer
San Francisco, CA · Remote
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
Quick apply
Technical Support Engineer
San Francisco, CA · Remote
$90K - $120K/yr
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...
We are looking for a Technical Support Engineer to provide first-level technical support for our banking technology platforms. This role involves troubleshooting issues, managing support tickets, and ...
We are looking for a Technical Support Engineer to provide first-level technical support for our banking technology platforms. This role involves troubleshooting issues, managing support tickets, and ...
Technical Support Engineer
Greensboro, NC · On-site
Summary We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ...
Quick apply
Technical Support Engineer
Greensboro, NC · On-site
Summary We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ...
Technical Support Engineer
Burlington, MA · On-site
$100K - $115K/yr
We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field ...
Technical Support Engineer
Burlington, MA · On-site
$100K - $115K/yr
We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field ...
Technical Support Engineer
San Jose, CA · On-site
$80K - $100K/yr
About the Role We're looking for a Technical Support Engineer to own front-line and escalated support across both of FEITIAN US's core business areas: Smart Payment & IoT and Identity ...
Quick apply
Technical Support Engineer
San Jose, CA · On-site
$80K - $100K/yr
About the Role We're looking for a Technical Support Engineer to own front-line and escalated support across both of FEITIAN US's core business areas: Smart Payment & IoT and Identity ...
Technical Support Engineer
San Francisco, CA · On-site
$90K - $115K/yr
As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...
Technical Support Engineer
San Francisco, CA · On-site
$90K - $115K/yr
As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...
Technical Support Engineer
Greensboro, NC · On-site
Summary We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ...
Technical Support Engineer
Greensboro, NC · On-site
Summary We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ...
Technical Support Engineer
San Jose, CA · On-site
$80K - $100K/yr
About the Role We're looking for a Technical Support Engineer to own front-line and escalated support across both of FEITIAN US's core business areas: Smart Payment & IoT and Identity ...
Quick apply
Technical Support Engineer
San Jose, CA · On-site
$80K - $100K/yr
About the Role We're looking for a Technical Support Engineer to own front-line and escalated support across both of FEITIAN US's core business areas: Smart Payment & IoT and Identity ...
Technical Support Engineer
Miami, FL · On-site
The Technical Support Engineer is responsible for the operational support, maintenance, monitoring, documenting, troubleshooting, and continuous improvement of the Aruba wireless infrastructure ...
Technical Support Engineer
Miami, FL · On-site
The Technical Support Engineer is responsible for the operational support, maintenance, monitoring, documenting, troubleshooting, and continuous improvement of the Aruba wireless infrastructure ...
Technical Support Engineer
Iselin, NJ · On-site
$79K - $106K/yr
The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...
Technical Support Engineer
Iselin, NJ · On-site
$79K - $106K/yr
The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...
As a Technical Support Engineer , you will be the primary technical force behind our customer success, managing incoming requests on our ticketing platform and providing expert assistance to those ...
As a Technical Support Engineer , you will be the primary technical force behind our customer success, managing incoming requests on our ticketing platform and providing expert assistance to those ...
Technical Support Engineer
Blue Bell, PA · On-site
$20 - $25/hr
Technical Support Engineer Duration : 6 month contract Location : Hybrid 3 days per week in Philadelphia, PA OR Exton, PA Desired Skills & Experience * 1-3 years of technical support, operations ...
Quick apply
Technical Support Engineer
Blue Bell, PA · On-site
$20 - $25/hr
Technical Support Engineer Duration : 6 month contract Location : Hybrid 3 days per week in Philadelphia, PA OR Exton, PA Desired Skills & Experience * 1-3 years of technical support, operations ...
Technical Support Engineer
Sunnyvale, CA · On-site
$100K - $140K/yr
About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...
Technical Support Engineer
Sunnyvale, CA · On-site
$100K - $140K/yr
About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...
Technical Support Engineer
Sunnyvale, CA · On-site
They are seeking a Technical Support Engineer to provide direct technical support to customers, focusing on troubleshooting and recommendations for Fortinet's wireless and switching products.
Technical Support Engineer
Sunnyvale, CA · On-site
They are seeking a Technical Support Engineer to provide direct technical support to customers, focusing on troubleshooting and recommendations for Fortinet's wireless and switching products.
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Full-time
Posted 6 days ago
Job description
Introduction:
We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field through remote access tools. You will partner closely with our engineering, product, and customer teams to ensure a seamless support experience and help drive continuous product improvement.
This is an ideal opportunity for someone with prior experience supporting hardware or connected devices, a passion for troubleshooting, and a customer-first mindset focused on delivering thoughtful, timely, and high-quality support experiences.
What You'll Do:
- Serve as the first point of contact for technical support issues related to deployed robotic systems
- Diagnose and resolve hardware, software, networking, and connectivity issues remotely
- Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools
- Escalate complex technical issues to Level 2 support or engineering teams when necessary
- Document issues, root causes, resolutions, and recurring trends within ticketing systems
- Monitor system health alerts and proactively respond to operational issues
- Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to improve support processes and product reliability
- Contribute to internal knowledge base documentation and troubleshooting guides
- Help identify patterns in support requests and provide feedback to improve product performance and user experience
- Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours)
What You Have:
- 3+ years of experience in technical support, support engineering, technical operations, or customer-facing engineering roles within a hardware, robotics, IoT, embedded systems, or connected device environment
- Proven ability to diagnose and troubleshoot both hardware and software issues in real-world production environments
- Experience working with ticketing systems and remote support tools
- Comfortable analyzing logs, system behavior, and technical error reports
- Familiarity with Linux, networking fundamentals, APIs, or scripting languages is a plus
- Strong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users
- Highly organized with strong attention to detail and follow-through
- Self-starter mentality with the ability to operate effectively in a fast-paced startup environment
- Willingness to work a Wednesday-Sunday schedule on retail hours