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60 Nvidia Business Services Jobs Hiring Near You

Nvidia

Contact Center Manager

Santa Clara, CA

The team also supports NVIDIA's business partners by providing training, updates on programs, and ... Familiarity with NVIDIA products and services. * Bilingual or multilingual abilities to support a ...

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Nvidia Jobs Information

What is it like to work at Nvidia?

Nvidia is known for its collaborative and innovative culture, prioritizing teamwork and creativity to drive technological advancements. The company's structure is organized into various teams, including research and development, engineering, and sales, with a focus on fostering open communication and knowledge sharing across departments. Working at Nvidia may appeal to candidates who are passionate about artificial intelligence, graphics, and high-performance computing, as the company offers opportunities to contribute to cutting-edge projects and collaborate with experts in the field.

What makes Nvidia an attractive place to work?

Nvidia is a leading technology company in the field of artificial intelligence, graphics processing units, and high-performance computing, with a strong reputation for innovation and industry leadership. The company's workplace culture values collaboration, creativity, and innovation, with opportunities for employees to work on cutting-edge projects and contribute to the development of groundbreaking technologies. Joining Nvidia offers professionals a chance to be part of a dynamic and forward-thinking organization, with opportunities for growth, professional development, and making a meaningful impact in the tech industry.

Do workers at Nvidia get paid breaks?

Sometimes. Only some people get paid breaks.
45% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Nvidia pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

At Nvidia, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
92% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Nvidia affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Nvidia?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers at Nvidia worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Nvidia workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for Nvidia workers to change shifts?

Most people find it easy to change shifts.
88% of people report that it’s easy to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Nvidia?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Nvidia managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Nvidia spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Nvidia?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Nvidia feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Nvidia get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Nvidia?

Some people feel stressed out here.
47% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Nvidia enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Nvidia recommend working with their team?

Most people recommend working with their team.
76% of people report that they would recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Nvidia?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Nvidia?

Most people are given support to advance their career here.
In the last year, 93% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Nvidia’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
67% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Nvidia is doing?

Most people feel well informed about how the company is doing.
94% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

What are the most popular job types at Nvidia?

    What are the most popular jobs at Nvidia?

    What are the most popular categories at Nvidia?

    Infographic showing various Business Services job openings at Nvidia in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, 13% Hybrid, and 12% Remote job distribution.

    Contact Center Manager

    Nvidia

    Santa Clara, CA

    Full-time

    Posted 4 days ago

    Nvidia rating

    9.6

    Company rating: 9.6 out of 10

    Based on 17 frontline employees who took The Breakroom Quiz

    7th of 245 rated software companies

    Job description

    We are seeking a Contact Center Manager whose leadership goes beyond managing calls. A leader who can transform everyday interactions into innovative chances. In this role, you'll serve as the link between individuals and results, contributing to the growth and maintenance of our culture. You'll guide agents to become assured problem-solvers and translate data into actionable insights!

    Our global contact center represents NVIDIA's customer experience on a global scale. Your team manages various types of customer needs, from general questions and sensitive security matters to important partner concerns. You will lead a team handling inbound contacts worldwide, ensuring each interaction reflects NVIDIA's dedication to quality. The team also supports NVIDIA's business partners by providing training, updates on programs, and assistance with special resources and offers.

    What you'll be doing:

    • Lead, manage, and develop a high-performing contact center team, setting clear expectations, strengthening accountability, and building an inclusive, customer-first culture.

    • Handle daily duties and direct queue flow using phone, email, and chat to fulfill SLAs while guaranteeing quality and customer satisfaction.

    • Own contact center benchmarks such as customer relations management (CRM), average handling time (AHT), customer satisfaction (CSAT), quality assurance (QA), and lead initiatives that improve efficiency, quality, and customer outcomes.

    • Use reporting and trend analysis to identify gaps, recommend improvements, and reduce repeat contacts.

    • Partner with internal teams to streamline and strengthen end-to-end customer workflows.

    • Manage the triage and escalation of high severity customer calls and security related situations.

    • Handle partner concerns and complex customer issues with confident decision-making, coordinating across departments to drive timely resolution and phenomenal experiences.

    • Partner with IT to enhance call center software and tools to continuously improve support solutions.

    What we need to see:

    • Bachelor's degree in Business Administration, Management, or equivalent experience.

    • 4+ overall years of experience in a customer support environment, including at least 2+ years in a people management role.

    • A people-first leader who excels in a fast-paced environment and understands how to balance emotional intelligence with operational excellence.

    • Strong analytical abilities to assess performance metrics and develop actionable plans.

    • Strong ability to communicate clearly and work well with others to foster collaboration.

    • Ability to drive and handle change in a fast-paced environment.

    • Data-driven outlook with experience building reports, interpreting important metrics, and translating insights into improvements.

    • Skilled in contact center software and CRM platforms.

    Ways to stand out from the crowd:

    • Advanced degree or comparable experience in a related field.

    • Experience working in the technology sector or with products based on artificial intelligence.

    • Proven success in driving significant improvements in customer happiness.

    • Familiarity with NVIDIA products and services.

    • Bilingual or multilingual abilities to support a diverse customer base.

    Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 72,000 USD - 115,000 USD.

    You will also be eligible for equity and benefits.

    Applications for this job will be accepted at least until August 17, 2026.

    This posting is for an existing vacancy.

    NVIDIA uses AI tools in its recruiting processes.

    NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

    What Nvidia employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Nvidia logo

    About Nvidia

    Sourced by ZipRecruiter

    NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology--and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent.

    Industry

    Computer and electronic product manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    Santa Clara, CA, US

    Year founded

    1993

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