OR · On-site
... NVIDIA's Customer Success operating model through digital solutions that improve customer and ... prototypes, lightweight automations, and self-service resources. * Evaluate ...
60 Nvidia Customer Service Jobs Hiring Near You
... NVIDIA's Customer Success operating model through digital solutions that improve customer and ... prototypes, lightweight automations, and self-service resources. * Evaluate ...
... NVIDIA's Customer Success operating model through digital solutions that improve customer and ... prototypes, lightweight automations, and self-service resources. * Evaluate ...
... NVIDIA's Customer Success operating model through digital solutions that improve customer and ... self-service resources. * Evaluate and help operationalize digital solutions using AI agents ...
... NVIDIA's Customer Success operating model through digital solutions that improve customer and ... self-service resources. * Evaluate and help operationalize digital solutions using AI agents ...
... NVIDIA's Customer Success operating model through digital solutions that improve customer and ... self-service resources. * Evaluate and help operationalize digital solutions using AI agents ...
... NVIDIA's Customer Success operating model through digital solutions that improve customer and ... self-service resources. * Evaluate and help operationalize digital solutions using AI agents ...
Manager, Solutions Architecture - Retail
$74 - $97.50/hr
Drive NVIDIA's AI and GPU accelerated platform adoption by working with an elite product engineering teams to ensure we have the best possible products and services for our customers. * Should be ...
Manager, Solutions Architecture - Retail
$74 - $97.50/hr
Drive NVIDIA's AI and GPU accelerated platform adoption by working with an elite product engineering teams to ensure we have the best possible products and services for our customers. * Should be ...
Within NVIDIA Infrastructure Services (NVIS), we help customers, OEMs, and NVIDIA teams bring advanced GPU systems from early planning into production use. We are growing the Engagement Manager team ...
Within NVIDIA Infrastructure Services (NVIS), we help customers, OEMs, and NVIDIA teams bring advanced GPU systems from early planning into production use. We are growing the Engagement Manager team ...
Manager, Solutions Architecture - Retail
Santa Clara, CA · On-site
$74 - $97.50/hr
Drive NVIDIA's AI and GPU accelerated platform adoption by working with an elite product engineering teams to ensure we have the best possible products and services for our customers. * Should be ...
Manager, Solutions Architecture - Retail
Santa Clara, CA · On-site
$74 - $97.50/hr
Drive NVIDIA's AI and GPU accelerated platform adoption by working with an elite product engineering teams to ensure we have the best possible products and services for our customers. * Should be ...
Within NVIDIA Infrastructure Services (NVIS), we help customers, OEMs, and NVIDIA teams bring advanced GPU systems from early planning into production use. We are growing the Engagement Manager team ...
Within NVIDIA Infrastructure Services (NVIS), we help customers, OEMs, and NVIDIA teams bring advanced GPU systems from early planning into production use. We are growing the Engagement Manager team ...
Drive production rollout and self-service onboarding for the enterprise data access platform ... Evaluate third-party partners that could extend the platform for NVIDIA's customer-facing go-to ...
Drive production rollout and self-service onboarding for the enterprise data access platform ... Evaluate third-party partners that could extend the platform for NVIDIA's customer-facing go-to ...
Develop a deep understanding of the customer's solutions, architecture, and internal infrastructure, identifying where NVIDIA platforms, software, and services can bring clear business and technical ...
Develop a deep understanding of the customer's solutions, architecture, and internal infrastructure, identifying where NVIDIA platforms, software, and services can bring clear business and technical ...
Collect, analyze, and communicate the technical requirements and challenges of customers and ... Service Providers, OEMs, and Global System Integrators to accelerate AI technology integration.
Collect, analyze, and communicate the technical requirements and challenges of customers and ... Service Providers, OEMs, and Global System Integrators to accelerate AI technology integration.
Drive production rollout and self-service onboarding for the enterprise data access platform ... Evaluate third-party partners that could extend the platform for NVIDIA's customer-facing go-to ...
Drive production rollout and self-service onboarding for the enterprise data access platform ... Evaluate third-party partners that could extend the platform for NVIDIA's customer-facing go-to ...
Develop a deep understanding of the customer's solutions, architecture, and internal infrastructure, identifying where NVIDIA platforms, software, and services can bring clear business and technical ...
Develop a deep understanding of the customer's solutions, architecture, and internal infrastructure, identifying where NVIDIA platforms, software, and services can bring clear business and technical ...
You will collaborate with sales, engineering, support services, and supply chain teams to guide the ... Work closely with NVIDIAS Customer Program Management team to drive server build qualifications.
New
You will collaborate with sales, engineering, support services, and supply chain teams to guide the ... Work closely with NVIDIAS Customer Program Management team to drive server build qualifications.
New
... and customer engagements! The goal is to increase adoption and use of the NVIDIA platform ... Service Providers, OEMs, and Global system integrators to accelerate the design-in and integration ...
... and customer engagements! The goal is to increase adoption and use of the NVIDIA platform ... Service Providers, OEMs, and Global system integrators to accelerate the design-in and integration ...
... services. * Understand system design requirements for High Performance Computing and AI workloads ... Work directly with our NVIDIA customers, and analyze data to answer questions, reproduce errors ...
... services. * Understand system design requirements for High Performance Computing and AI workloads ... Work directly with our NVIDIA customers, and analyze data to answer questions, reproduce errors ...
Senior Product Manager, NVIDIA Mission Control
$148K - $196K/yr
This includes bare-metal orchestration, Kubernetes-native services, and full-stack AI platform ... channeling customer needs, solution-architecture feedback, and cross-team input within NVIDIA.
Senior Product Manager, NVIDIA Mission Control
$148K - $196K/yr
This includes bare-metal orchestration, Kubernetes-native services, and full-stack AI platform ... channeling customer needs, solution-architecture feedback, and cross-team input within NVIDIA.
Collect, analyze, and communicate the technical requirements and challenges of customers and ... Service Providers, OEMs, and Global System Integrators to accelerate AI technology integration.
Collect, analyze, and communicate the technical requirements and challenges of customers and ... Service Providers, OEMs, and Global System Integrators to accelerate AI technology integration.
Senior Frontend Engineer, NVIDIA Marketplace
$143K - $189K/yr
... customer accounts, and partner services while collaborating with backend engineers building ... NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering an inclusive ...
Senior Frontend Engineer, NVIDIA Marketplace
$143K - $189K/yr
... customer accounts, and partner services while collaborating with backend engineers building ... NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering an inclusive ...
Work directly with our NVIDIA customers, and analyze data to answer questions, reproduce errors ... services. What we need to see: * BS or higher in EE, CE or Systems Engineering or equivalent ...
Work directly with our NVIDIA customers, and analyze data to answer questions, reproduce errors ... services. What we need to see: * BS or higher in EE, CE or Systems Engineering or equivalent ...
Nvidia Jobs Information
What is it like to work at Nvidia?
Nvidia is known for its collaborative and innovative culture, prioritizing teamwork and creativity to drive technological advancements. The company's structure is organized into various teams, including research and development, engineering, and sales, with a focus on fostering open communication and knowledge sharing across departments. Working at Nvidia may appeal to candidates who are passionate about artificial intelligence, graphics, and high-performance computing, as the company offers opportunities to contribute to cutting-edge projects and collaborate with experts in the field.
What makes Nvidia an attractive place to work?
Nvidia is a leading technology company in the field of artificial intelligence, graphics processing units, and high-performance computing, with a strong reputation for innovation and industry leadership. The company's workplace culture values collaboration, creativity, and innovation, with opportunities for employees to work on cutting-edge projects and contribute to the development of groundbreaking technologies. Joining Nvidia offers professionals a chance to be part of a dynamic and forward-thinking organization, with opportunities for growth, professional development, and making a meaningful impact in the tech industry.
Do workers at Nvidia get paid breaks?
Sometimes. Only some people get paid breaks.
45% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.
45% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.
Does Nvidia pay people when they’re sick?
Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.
At Nvidia, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
92% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and June 2026.
92% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from Nvidia affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between June 2025 and June 2026.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get paid time off at Nvidia?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and June 2026.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.
- 67% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 33% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.
Do workers at Nvidia worry about hours?
Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
83% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Nvidia workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it for Nvidia workers to change shifts?
Most people find it easy to change shifts.
88% of people report that it’s easy to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.
88% of people report that it’s easy to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.
How easy is it to get time off at Nvidia?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
100% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
Do Nvidia managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
Do jobs at Nvidia spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to take sick days at Nvidia?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Nvidia feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Nvidia get to take their breaks without interruption?
Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
94% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
Is it stressful to work at Nvidia?
Some people feel stressed out here.
47% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
47% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Nvidia enjoy their jobs?
Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.
100% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Nvidia recommend working with their team?
Most people recommend working with their team.
76% of people report that they would recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
76% of people report that they would recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get enough training when they start at Nvidia?
Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.
38% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get support to advance at Nvidia?
Most people are given support to advance their career here.
In the last year, 93% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.
In the last year, 93% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people think Nvidia’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
67% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.
67% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.
Do workers feel well informed about how Nvidia is doing?
Most people feel well informed about how the company is doing.
94% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.
94% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.
What are the most popular job types at Nvidia?
What are the most popular jobs at Nvidia?
What are the most popular categories at Nvidia?
Full-time
Posted 13 days ago
Nvidia rating
9.6
Based on 17 frontline employees who took The Breakroom Quiz
7th of 244 rated software companies
Job description
We are seeking an innovative Senior Customer Success Operations Manager - Technology to help scale NVIDIA's Customer Success operating model through digital solutions that improve customer and partner platform adoption and value realization.
In this hands-on role, you will serve as the technical lead for Digital Customer Success, translating strategy into scalable operational solutions that accelerate platform adoption. Working closely with Customer Success Strategy and Business Insights leads, you will assess processes, workflows, systems, and data models across NVIDIA to design, build, and operationalize digital customer journeys. You will develop workflows, prototypes, automations, and other digital assets where appropriate, while partnering with Engineering, Product, IT, Sales Operations, Tech Operations, and external partners to deliver production-grade capabilities that enhance customer and partner adoption and engagement.
Whatyou'llbe doing:
Develop a deep understanding of Customer and Partner adoption-related processes, systems, workflows, and data structures throughout NVIDIA to find opportunities for scaling post-sales journeys.
Partner with Customer Success Strategy and Insights leads to convert post sales adoption strategies and insights into scalable digital solutions, workflows and technical requirements.
Determinehow enterprise systems, data, and adoption signals can beleveragedto enable and automate digital customer journeys.
Partner with Sales Operations, IT, Product, and other teams to design and deploy Customer Success workflows and digital capabilities across enterprise systems.
Build and deliver digital Customer Success experiences and assets, including videos, prototypes, lightweight automations, and self-service resources.
Evaluate andhelpoperationalizedigital solutionsusingAI agents, automation, and other emerging capabilities, to improve onboarding, adoption, engagement, and value realization.
Partner with Engineering, Tech Operations, and external partners to drive solutions requiring production development, including requirements, technical validation, UAT,deploymentreadiness, and continuous improvement.
What we need to see:
BS degree or equivalent experience
12+ years of experience in Customer Success, Customer Success Operations, Solutions Consulting, Product Operations, Business Systems, or similar roles.
Strong understanding of sophisticated business processes, enterprise platforms, operational procedures, and data architectures, with the ability to translate them into scalable digital solutions.
Hands-on experience designing and implementing scalable Customer Success or post-sales workflows, automations, and technology-enabled experiences.
Experience partnering with Engineering, Product, IT, Sales Operations, and implementation teams on enterprise technology initiatives.
Experience with Generative AI, AI agents, workflow automation, CRM, APIs, integrations, and enterprise SaaS platforms.
Excellent communication, partner coordination, analytical, and problem-solving skills!
Ways to stand out from the crowd:
Background with NVIDIA AI technologies and platforms.
Experience with ServiceNow or similar Customer Success workflow platforms.
MS in Computer Science or equivalent experience in a related professional background.
NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most experienced and dedicated people on the planet working for us. If you're creative and autonomous, we want to hear from you!
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 200,000 USD - 322,000 USD.You will also be eligible for equity and benefits.
This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
About Nvidia
Sourced by ZipRecruiter
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology--and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Santa Clara, CA, US
Year founded
1993