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60 Nvidia Customer Service Jobs Hiring Near You

Nvidia

OR · On-site

$69K - $93K/yr

... service critical systems. You will work with NVIDIA leadership cross-organizationally and cross-functionally to deliver accelerated computing infrastructure that enables customers with the highest ...

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Nvidia Jobs Information

What is it like to work at Nvidia?

Nvidia is known for its collaborative and innovative culture, prioritizing teamwork and creativity to drive technological advancements. The company's structure is organized into various teams, including research and development, engineering, and sales, with a focus on fostering open communication and knowledge sharing across departments. Working at Nvidia may appeal to candidates who are passionate about artificial intelligence, graphics, and high-performance computing, as the company offers opportunities to contribute to cutting-edge projects and collaborate with experts in the field.
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    Infographic showing various Customer Service job openings at Nvidia in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 84% Physical, 14% Hybrid, and 2% Remote job distribution.
    Director, Solution Engineering for NVIDIA Experience

    Director, Solution Engineering for NVIDIA Experience

    Nvidia

    Santa Clara, CA • On-site

    Full-time

    Posted 3 days ago

    Job description

    The NVIDIA Experience Team is seeking a highly technical Director Solution Engineering with a passion for engaging directly with end customers. In this role, you will work across NVIDIA's customer ecosystem, including CSPs, enterprises, and OEMs-to help deliver world-class support and services for AI server products powered by NVIDIA GPUs, CPUs, and networking technologies.

    You will partner with leaders across NVIDIA to define priorities, drive execution, and collaborate closely with leading customers to maintain scalable, high-performance solutions that enable large-scale AI data center operations. The ideal candidate will excel at translating customer needs into robust solutions, while establishing and standardizing planning, reporting, and execution frameworks. You will define metrics, drive accountability, and lead cross-functional efforts to meet ambitious goals in a fast-paced, dynamic environment!

    What you'll be doing:

    • Provide direct support to our NVIDIA customers to resolve or advance customer solutions and issues.

    • Drive RMA Operations excellence, CRM roadmaps, and interface with partners.

    • Develop and implement metrics to measure program effectiveness and identify areas for improvement; collect and analyze data to support planning and data-driven decisions.

    • Cultivate a culture of continuous improvement, finding opportunities for process enhancements

    • Participate in the creation, maintenance, and versioning of documentation related to enterprise support processes, procedures, and associated guidelines.

    • Apply agentic AI skills to create new standard processes, find ways to improve how the team works together and with other teams, lead teams and projects.

    • Mentor new engineers and interns. Nurture employees, so they can do their life's work.

    What we need to see:

    • Minimum of a BS in Computer Science, Electrical Engineering, or equivalent experience.

    • 15+ overall years of hardware and/or software engineering experience.

    • 5+ years of management experience.

    • Demonstrated ability to engage and moderatesuccessful interactions with engineering partners, vendors, and customers.

    • Professional-level communication skills, including the ability to adjust communication to the technical level of the audience, and stay calm and focused in negative situations.

    • Excellent follow-up and organizational skills, with a passion or love for solving problems.

    Ways to stand out from the crowd:

    • Background in computer science and GPU technology.

    • Prior experience in production application software development, server architecture, or creating AI Tools

    • Experience in working directly with customers

    • Proven track record in driving process improvements, measuring efficiency, sharing knowledge and experience in managing sophisticated projects from start to finish.

    Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 292,000 USD - 442,750 USD.

    You will also be eligible for equity and benefits.

    Applications for this job will be accepted at least until June 11, 2026.

    This posting is for an existing vacancy.

    NVIDIA uses AI tools in its recruiting processes.

    NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
    Nvidia logo

    About Nvidia

    Sourced by ZipRecruiter

    NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology--and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent.

    Industry

    Computer and electronic product manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    Santa Clara, CA, US

    Year founded

    1993

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