59 Next Insurance Operations Manager Jobs Hiring Near You

Location: Waltham, MA (hybrid)
ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.
Simply put, wherever you find small businesses, you'll find ERGO NEXT.
Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow - that's where you come in.
Great developer experience is a major goal for our engineering. At NEXT, we believe that world-class engineering requires a world-class environment. Our Developer Experience (DevEx) team isn't just about managing servers; we are architects of the development lifecycle. As the Team Lead for the Developer Experience Team, you will lead a high-performing team of Backend and DevOps engineers dedicated to redefining the developer journey at NEXT. In this role, you will drive technical excellence, foster the professional growth of your engineers, and serve as a key leader within Platform Engineering. This is a unique opportunity to build and lead a brand-new DevEx team from the ground up, shaping its foundation from day one. You will work in close partnership with a parallel DevEx team in our Israeli site, collaborating to align strategies and deliver a world-class developer experience across the organization.
What You'll Do:

• Execute our strategy for an Agentic SDLC, leveraging AI to automate and enhance the design-to-deployment lifecycle.
• Champion a 'Platform-as-a-Product' mindset, delivering intuitive self-service tools that solve real-world development bottlenecks.
• Partner deeply with R&D stakeholders to ensure our platform capabilities stay perfectly aligned with developer needs and business objectives.
• Lead and mentor a cross-functional team of Backend and DevOps engineers, fostering an environment of continuous learning and growth.

What We Need:

• B.Sc. in Computer Science or equivalent.
• At least 3 years of experience as a Backend team lead.
• At least 5 years of experience as a Backend Developer in a fast-paced cloud oriented organization.
• Strategic thinking and ability to prioritize initiatives effectively.
• Excellent communication, collaboration and planning skills.
• Ability to cultivate deep trust and build long-standing, meaningful relationships with stakeholders to drive cross-functional alignment.
• Proven record of initiating, designing, implementing and leading meaningful projects.
• Experience improving development processes and a passion for Developer Experience (DevEx).
• A self-driven leader with a deep curiosity to master and implement AI technologies within the SDLC.
• Technical understanding in CI/CD, K8S and Infrastructure-as-Code.
• Technical understanding in Build tools (Maven/Gradle/nx), testing frameworks, and observability.

Note on Fraudulent Recruiting
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.
The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.
US annual base salary range for this full-time position:
$173,000-$234,000 USD
Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.