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60 National Life Group Client Service Representative Jobs Hiring Near You

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National Life Group Jobs Information

Do workers at National Life Group get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and March 2026.

Does National Life Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and March 2026.

At National Life Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from National Life Group affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at National Life Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and March 2026.

Do workers at National Life Group worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and December 2025.

Do National Life Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

How easy is it to get time off at National Life Group?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and March 2026.

Do National Life Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and December 2025.

Do jobs at National Life Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and December 2025.

How easy is it to take sick days at National Life Group?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and March 2026.

Is working at National Life Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at National Life Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at National Life Group get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at National Life Group?

Some people feel stressed here.
55% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at National Life Group enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at National Life Group recommend working with their team?

Most people recommend working with their team.
83% of people report that they would recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get enough training when they start at National Life Group?

Most people got enough training when they started.
92% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get support to advance at National Life Group?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think National Life Group’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers feel well informed about how National Life Group is doing?

Most people feel well informed about how the company is doing.
92% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and March 2026.

What other companies are hiring for Client Service Representative jobs?

What are the most popular jobs at National Life Group?

What are the most popular categories at National Life Group?

Infographic showing various Client Service Representative job openings at National Life Group in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 85% Physical, 9% Hybrid, and 6% Remote job distribution.

Head of Product and Distribution Marketing

National Life Insurance Company

Addison, TX • On-site

Full-time

Retirement, PTO

Re-posted 11 days ago

National Life Group rating

9.3

Company rating: 9.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

17th of 311 rated insurance

Job description

Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position.
National Life Group is transforming the future of Life and Annuities. As Head of Product & Distribution Marketing, you will serve as the strategic bridge between Marketing and the Enterprise, owning go-to-market strategy, positioning, and growth execution across the portfolio.
This leader will integrate market insight, distribution strategy, data, and AI-driven personalization to deliver measurable growth, agent engagement, and competitive differentiation.
Key Responsibilities
Enterprise & Strategic Leadership
  • Own enterprise product marketing and growth strategy in partnership with senior leaders.
  • Translate market intelligence, analytics, and AI-driven insights into clear business actions.
  • Lead GTM strategy, positioning, messaging, and launch planning across Life and Annuities.
  • Partner across Product, Distribution, Operations, and Field leadership.

Product Marketing & Go-To-Market
  • Own end-to-end GTM for Life and Annuity products (e.g., Instant Decision, Whole, Term, UL, FIAs).
  • Define differentiated value propositions aligned to agent needs and product economics.
  • Influence roadmap prioritization, competitive positioning, and launch sequencing.

AI-Driven CRM & Growth
  • Lead CRM and lifecycle marketing strategy across advisor and customer journeys.
  • Embed AI, automation, and advanced analytics into personalization and campaign orchestration.
  • Drive experimentation, targeting, and performance optimization to improve conversion, retention, and premium growth.
  • Optimize the full journey from awareness through onboarding and cross-sell.

Sales Enablement & Advisor Engagement
  • Design agent-first programs that accelerate adoption and loyalty.
  • Oversee development of sales enablement tools, product content, and promotional support.
  • Ensure marketing directly impacts pipeline and field performance.

Team & Performance Leadership
  • Lead and develop a high-performing product marketing team.
  • Establish dashboards, stakeholder forums, and performance metrics to ensure accountability.
  • Drive change through structured communication and capability building.

Experience & Capabilities
  • 10+ years in product marketing, CRM, growth, or consulting within Life and/or Annuities.
  • Deep expertise in advisor-centric distribution models.
  • Proven success leading GTM strategy, teams, and delivering measurable growth.
  • Strong Salesforce CRM and AI-driven marketing experience.
  • Executive-level communication and stakeholder leadership skills.
  • Strategic, data-driven, and effective in complex environments.
  • Willingness to travel as needed.

AI Proficiency Expectations
At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises, while remaining a relationship-driven business where our people are our greatest strength.
All applicants are expected to:
  • Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work.
  • Stay curious and open to new AI-enabled ways of working.
  • Exercise sound judgment by reviewing and validating AI-generated content.
  • Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life's AI guiding principles.
  • Use AI responsibly and in accordance with company policies related to confidentiality, data privacy, security, compliance, retention and intellectual property.

Benefits
  • Your benefits start day one and are flexible and customizable to your and your family's specific needs. Check out the BENEFITS of a Career at National Life!

Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life's discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
Salary Pay Range
$187,500-$275,000 USD
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
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National Life Group
1 National Life Dr
Montpelier, VT 05604

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