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Meridian Technologies

11 Meridian It Manager Jobs Hiring Near You

Meridian

Product Support Specialist I

Atlanta, GA · On-site

Are you someone who loves solving puzzles, helping people, and learning new tech? Join Meridian ... Comfort with Microsoft Office and basic CRM/help desk tools * Familiarity with ticketing systems (e ...

Meridian

Senior Manager, Delivery

Atlanta, GA · On-site

Bachelor's degree in Information Technology, Computer Science, GIS, or a related field. * Strong ... Today, the Meridian Suite serves over 500 utilities across the country with industry-leading ...

Meridian

Product Support Specialist II

Atlanta, GA · On-site

Meridian Cooperative is hiring a FIS Product Support Specialist II to join our Product Support Team ... Bachelor's Degree in IT, Computer Science, Business, Accounting, or equivalent work experience

Meridian

Part Time WIC Nutritionist

Bluffton, IN · On-site

Document required information in the Indiana WIC Management Information System (INWIC MIS) to ... Meridian Health Services recommends that all individuals who join Meridian have a flu shot and ...

Meridian

Part Time WIC Dietitian

Hartford City, IN · On-site

Our Mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by ... Document required information in the Indiana WIC Management Information System (INWIC MIS) to ...

Meridian

Associate Dentist

Marion, IN · On-site

Our Mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by ... Makes independent judgments in managing acute and long-term dental needs of patients. * Adheres to ...

Meridian

Product Support Specialist I

Atlanta, GA · On-site

At Meridian Cooperative , we are passionate about making work easier for our Members, Customers ... information to technical and non-technical audiences. * Flexibility, time management, and ability ...

Meridian

PRN Pharmacist

West Lafayette, IN · On-site

$56 - $67.25/hr

Our Mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by ... Furnishes information about medications as requested for staff and patients * Provide in-services ...

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Product Support Specialist I

Meridian

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Are you someone who loves solving puzzles, helping people, and learning new tech? Join Meridian Cooperative, where we power utilities and communities with smart software solutions-and support our customers every step of the way.
We're looking for a Product Support Specialist I to be the friendly, knowledgeable first point of contact for our users. If you enjoy diving into technical challenges, explaining solutions in simple terms, and making someone's day easier, we want to hear from you.
What You'll Do
  • Be the voice of Meridian: Help customers by phone and email with product questions and issues.
  • Problem-solve with purpose: Troubleshoot basic software issues and guide users through solutions.
  • Be a bridge: Escalate complex problems to senior team members and collaborate with internal teams.
  • Empower our customers: Deliver software training via webinars or one-on-one sessions tailored to their needs.
  • Help improve our products: Log user feedback and work closely with product and development teams.
  • Learn and grow: Gain hands-on experience with software systems while being supported by a team of experts.

What You'll Bring
  • 1-2 years of experience in a technical support or customer service role
  • Experience customizing or supporting SaaS software
  • Basic familiarity with software applications and an eagerness to learn more
  • Exposure to utility, billing, or cooperative systems is a bonus (nice-to-have for Meridian)
  • Comfort with Microsoft Office and basic CRM/help desk tools
  • Familiarity with ticketing systems (e.g., Jira, Zendesk) preferred
  • Strong verbal and written communication skills
  • Ability to explain technical concepts in a clear, user-friendly way
  • Committed to delivering timely, high-quality service
  • Bachelor's degree in IT, Computer Science, or equivalent experience a plus

  • Outstanding Medical/Dental/Vision
  • Education/Training Reimbursement
  • Flexible Spending Account
  • Health/Wellness Reimbursement
  • Excellent Life and AD&D insurance
  • Paid Time Off: Eligible to begin accrual from date of hire; accrual amount based on years of service. Beginning accrual rate equivalent to 22 days per year. 9 holidays which include the day after Thanksgiving, and Christmas Eve. Up to 240 hours of PTO can roll over to the following year.
  • Volunteer Time: 8 hours per year
  • Retirement: Robust 401K. Following one year of eligible service, the Company contributes in two ways: (1) match of 100% of each dollar you contribute on the first five percent (5%) of eligible compensation, and (2) Employer basic contribution of 4% of base salary (with increases in basic contribution percentage based on years of service). Employees are 100% vested in Company funded contributions from the date they enter the plan.

About Us:
We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.

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