ZipRecruiter

Log In

Meridian Technologies

8 Meridian Operations Manager Jobs Hiring Near You

Meridian

Product Support Specialist I

Atlanta, GA · On-site

Are you someone who loves solving puzzles, helping people, and learning new tech? Join Meridian ... Comfort with Microsoft Office and basic CRM/help desk tools * Familiarity with ticketing systems (e ...

Meridian

Implementation Specialist II

Atlanta, GA · On-site

... focused technology environment? Join Futura Systems , a Meridian Cooperative company as an ... Collaborate with Project Managers, Developers, Data Analysts, and Support teams * Use SQL and ...

Meridian

Product Owner

Atlanta, GA · On-site

... Manager is responsible for defining and executing the roadmap for Meridian's Interactive Voice ... Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent ...

Meridian

Database Developer (PL/SQL)

Atlanta, GA · On-site +1

At Meridian, our engineers build reliable, secure, and scalable solutions that support critical ... Contribute to n-tier applications using technologies such as C#, .NET Core, and Angular/AngularJS ...

Meridian

Customer Support Representative II

Duluth, GA

$15.75 - $20/hr

... operational expertise for our products and services. This role is responsible for diagnosing and ... Monitor and manage alerts related to customer file processing and system workflows * Track and ...

Meridian

Customer Support Representative II

Duluth, GA · On-site

$15.75 - $20/hr

... operational expertise for our products and services. This role is responsible for diagnosing and ... Monitor and manage alerts related to customer file processing and system workflows * Track and ...

Meridian

Sr. Database Administrator

Atlanta, GA · On-site

$48.75 - $67.25/hr

Proven success managing cloud-based databases (AWS, OCI) - from setup to security and cost ... Today, the Meridian Suite serves over 500 utilities across the country with industry-leading ...

All JobsMeridian JobsMeridian Operations Manager Jobs

Meridian Technologies Jobs Information

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Meridian?
What are the most popular categories at Meridian?
Infographic showing various Operations Manager job openings at Meridian in the United States as of May 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Physical job distribution.

Product Support Specialist I

Meridian

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Are you someone who loves solving puzzles, helping people, and learning new tech? Join Meridian Cooperative, where we power utilities and communities with smart software solutions-and support our customers every step of the way.
We're looking for a Product Support Specialist I to be the friendly, knowledgeable first point of contact for our users. If you enjoy diving into technical challenges, explaining solutions in simple terms, and making someone's day easier, we want to hear from you.
What You'll Do
  • Be the voice of Meridian: Help customers by phone and email with product questions and issues.
  • Problem-solve with purpose: Troubleshoot basic software issues and guide users through solutions.
  • Be a bridge: Escalate complex problems to senior team members and collaborate with internal teams.
  • Empower our customers: Deliver software training via webinars or one-on-one sessions tailored to their needs.
  • Help improve our products: Log user feedback and work closely with product and development teams.
  • Learn and grow: Gain hands-on experience with software systems while being supported by a team of experts.

What You'll Bring
  • 1-2 years of experience in a technical support or customer service role
  • Experience customizing or supporting SaaS software
  • Basic familiarity with software applications and an eagerness to learn more
  • Exposure to utility, billing, or cooperative systems is a bonus (nice-to-have for Meridian)
  • Comfort with Microsoft Office and basic CRM/help desk tools
  • Familiarity with ticketing systems (e.g., Jira, Zendesk) preferred
  • Strong verbal and written communication skills
  • Ability to explain technical concepts in a clear, user-friendly way
  • Committed to delivering timely, high-quality service
  • Bachelor's degree in IT, Computer Science, or equivalent experience a plus

What We Offer:
  • Outstanding Medical/Dental/Vision
  • Education/Training Reimbursement
  • On-Site Education Courses
  • Flexible Spending Account
  • Health/Wellness Reimbursement
  • Excellent Life and AD&D insurance
  • Paid Time Off: Eligible to begin accrual from date of hire; accrual amount based on years of service. Beginning accrual rate equivalent to 22 days per year. 9 holidays which include the day after Thanksgiving, and Christmas Eve. Up to 240 hours of PTO can roll over to the following year.
  • Volunteer Time: 8 hours per year
  • Retirement: Robust 401K. Following one year of eligible service, the Company contributes in two ways: (1) match of 100% of each dollar you contribute on the first five percent (5%) of eligible compensation, and (2) Employer basic contribution of 4% of base salary (with increases in basic contribution percentage based on years of service). Employees are 100% vested in Company funded contributions from the date they enter the plan.

About Us:
We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.

Apply