Maximus
Maximus

60 Maximus Customer Service Representative Jobs Hiring Near You

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Maximus Jobs Information

What is it like to work at Maximus?

Maximus is a company that values a culture of innovation, collaboration, and customer-centricity, striving to make a positive impact in the communities it serves.

As a global leader in government services, Maximus operates in a dynamic environment with a diverse range of projects and clients, offering opportunities for employees to work on complex challenges and develop their skills in areas such as healthcare, employment services, and IT.

Working at Maximus may appeal to candidates who are passionate about public service, enjoy working in a fast-paced and collaborative team environment, and are motivated by the opportunity to make a meaningful difference in people's lives.

What makes Maximus an attractive place to work?

Maximus is a leading provider of government services and solutions, with a strong reputation for delivering high-quality services to public sector clients. The company's workplace is characterized by a culture of innovation, collaboration, and employee empowerment, with opportunities for professional growth and development through training and mentorship programs. Joining Maximus can provide individuals with a chance to make a meaningful impact in the public sector, while also advancing their careers in a stable and supportive work environment.

Do workers at Maximus get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Maximus pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
49% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

At Maximus, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at Maximus?

Only some people who work part-time get paid time off.
40% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between September 2025 and July 2026.

Is the health insurance from Maximus affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Maximus?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 75 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at Maximus worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Maximus workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Maximus workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 126 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Maximus?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 105 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Maximus managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Maximus spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Maximus?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Maximus job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Maximus good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Maximus feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Maximus get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Maximus?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Maximus enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 107 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Maximus recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Maximus?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Maximus?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 111 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Maximus’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Maximus is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Maximus in the United States as of August 2026, with employment types broken down into 84% Full Time, 7% Part Time, and 9% Contract. Highlights an 85% Physical, and 15% Remote job distribution.

Customer Service Representative -Healthcare

Maximus

Chester, VA • On-site

$15.82/hr

Full-time

Re-posted 8 days ago


Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 301 frontline employees who took The Breakroom Quiz

301st of 499 rated business services


Job description

General information
Job Posting Title
Customer Service Representative -Healthcare
Date
Wednesday, July 22, 2026
City
Chester
State
VA
Country
United States
Working time
Full-time
Description & Requirements

Customer Service Representative – Healthcare


Location: On-site in Chester, VA 
Hourly Base Pay: $15.82/hr. plus up to $3,280 potential bonus opportunities for eligible new hires.*
Schedule: Flexible Limited-Service Full-Time schedules available

Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter


Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. 
 
Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You!

 
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.


Pay and Benefits

 
We provide a competitive package designed to support your success both inside and outside work:


  • Work/Life Balance Support: Flexible schedules that meet your lifestyle!

  • Competitive Compensation: 

    • $15.82/hr. + 10% shift differential for evening shifts 
    • Potential bonus opportunities up to $3,280 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period.*
  • Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience


What Maximus employees say

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