... technologies and advancing their technical skillset in alignment with Lumen's digital ... Associate degree in Engineering, Electronics, Networking or related technical or vocational ...

60 Lumen Technologies Software Developer Jobs Hiring Near You
... technologies and advancing their technical skillset in alignment with Lumen's digital ... Associate degree in Engineering, Electronics, Networking or related technical or vocational ...
Senior Manager - Security and Enablement Architecture
OR · Remote
$132K - $176K/yr
... protect Lumen's platforms, data, and customers while enabling innovation. In this role, you'll partner across engineering, cloud, and business teams to embed security into everything we build ...
Senior Manager - Security and Enablement Architecture
OR · Remote
$132K - $176K/yr
... protect Lumen's platforms, data, and customers while enabling innovation. In this role, you'll partner across engineering, cloud, and business teams to embed security into everything we build ...
Director II Capture & Proposal Public Sector (SLED)
OR · On-site +1
$148K - $198K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Foster strong cross-functional collaboration across Sales, Engineering, Product, Pricing, Legal ...
Director II Capture & Proposal Public Sector (SLED)
OR · On-site +1
$148K - $198K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Foster strong cross-functional collaboration across Sales, Engineering, Product, Pricing, Legal ...
Operations Technician III
OR · Remote
$64K - $86K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Uses software and hardware tools to identify and diagnose network status and problems; conducts ...
Operations Technician III
OR · Remote
$64K - $86K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Uses software and hardware tools to identify and diagnose network status and problems; conducts ...
Senior Lead Project Controls Specialist
OR · Remote
$105K - $141K/yr
Participate in testing new feature request implementations within the test environment for Lumen's project management system. What We Look For in a Candidate * Bachelor's degree in engineering ...
Senior Lead Project Controls Specialist
OR · Remote
$105K - $141K/yr
Participate in testing new feature request implementations within the test environment for Lumen's project management system. What We Look For in a Candidate * Bachelor's degree in engineering ...
EX COM TESTING - DO NOT APPLY
OR · On-site
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Typically uses software packages for word processing, spreadsheets, databases, graphics and desktop ...
EX COM TESTING - DO NOT APPLY
OR · On-site
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Typically uses software packages for word processing, spreadsheets, databases, graphics and desktop ...
CMMC Compliance Analyst
OR · Remote
$105K - $141K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Collaborate with system owners, engineers, and ISSOs to ensure proper control implementation and ...
CMMC Compliance Analyst
OR · Remote
$105K - $141K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Collaborate with system owners, engineers, and ISSOs to ensure proper control implementation and ...
$65K - $87K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... engineering, product, etc.) during the sales process. * SFA opportunity creation and Funnel ...
$65K - $87K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... engineering, product, etc.) during the sales process. * SFA opportunity creation and Funnel ...
Account Manager II - Channel Manager
$65K - $87K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... engineering, product, etc.) during the sales process. * SFA opportunity creation and Funnel ...
Account Manager II - Channel Manager
$65K - $87K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... engineering, product, etc.) during the sales process. * SFA opportunity creation and Funnel ...
Lead IT Systems Engineer - Public Sector
$103K - $138K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Evaluates and recommends future technologies and methodologies that will enhance future ...
Lead IT Systems Engineer - Public Sector
$103K - $138K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Evaluates and recommends future technologies and methodologies that will enhance future ...
Lead IT Systems Engineer - Public Sector
$103K - $138K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Evaluates and recommends future technologies and methodologies that will enhance future ...
Lead IT Systems Engineer - Public Sector
$103K - $138K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Evaluates and recommends future technologies and methodologies that will enhance future ...
Director Customer Solutions & Enablement
OR · On-site
$152K - $202K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Lead cross-functional alignment across planning, engineering, construction, public policy ...
Director Customer Solutions & Enablement
OR · On-site
$152K - $202K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Lead cross-functional alignment across planning, engineering, construction, public policy ...
Field Communications Technician - MN
$61K - $81K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Successfully option/configure customer's computer hardware and software, install modems and ...
Field Communications Technician - MN
$61K - $81K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Successfully option/configure customer's computer hardware and software, install modems and ...
$65K - $87K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... engineering, product, etc.) during the sales process. * SFA opportunity creation and Funnel ...
$65K - $87K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... engineering, product, etc.) during the sales process. * SFA opportunity creation and Funnel ...
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Proficiency with technologies, tools, and processes supporting GRC, vulnerability management, and ...
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Proficiency with technologies, tools, and processes supporting GRC, vulnerability management, and ...
OPERATIONS TECHNICIAN II - PUB SEC
Herndon, VA · Remote
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Associate degree in Engineering, Electronics, or Networks; or a related technical or vocational ...
OPERATIONS TECHNICIAN II - PUB SEC
Herndon, VA · Remote
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Associate degree in Engineering, Electronics, or Networks; or a related technical or vocational ...
Field Communications Technician - MN
$61K - $81K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Successfully option/configure customer's computer hardware and software, install modems and ...
Field Communications Technician - MN
$61K - $81K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Successfully option/configure customer's computer hardware and software, install modems and ...
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role Are you willing to learn new technologies, provide friendly and knowledgeable solutions to ...
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role Are you willing to learn new technologies, provide friendly and knowledgeable solutions to ...
OPERATIONS TECHNICIAN III - PUB SEC
$81K - $108K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or ...
OPERATIONS TECHNICIAN III - PUB SEC
$81K - $108K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or ...
$65K - $87K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... engineering, product, etc.) during the sales process. * SFA opportunity creation and Funnel ...
$65K - $87K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... engineering, product, etc.) during the sales process. * SFA opportunity creation and Funnel ...
Lumen Technologies Jobs Information
Do workers at Lumen Technologies get paid breaks?
81% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and April 2026.
Does Lumen Technologies pay people when they’re sick?
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and April 2026.
At Lumen Technologies, are sick days and vacation days separate paid time off?
63% of people say they have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from Lumen Technologies affordable enough for their workers?
96% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people get paid time off at Lumen Technologies?
96% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.
How far ahead of time do people find out their work schedule?
- 39% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 16% of people with changing schedules find out their shifts three weeks ahead of time.
- 35% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and February 2026.
Do workers at Lumen Technologies worry about hours?
98% of people report they don’t worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.
Do Lumen Technologies workers get to choose the shifts they work?
39% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it for Lumen Technologies workers to change shifts?
87% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to get time off at Lumen Technologies?
88% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.
Do Lumen Technologies managers change schedules at the last minute?
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between February 2025 and February 2026.
Do jobs at Lumen Technologies spill into time workers aren’t paid for?
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 46 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to take sick days at Lumen Technologies?
88% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and April 2026.
Is working at Lumen Technologies good if you’re a parent or caregiver?
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Lumen Technologies feel treated with respect by their managers?
92% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people at Lumen Technologies get to take their breaks without interruption?
92% of people report that they get to take their breaks without interruption.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and April 2026.
Is it stressful to work at Lumen Technologies?
69% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people at Lumen Technologies enjoy their jobs?
77% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people at Lumen Technologies recommend working with their team?
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people get enough training when they start at Lumen Technologies?
47% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people get support to advance at Lumen Technologies?
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people think Lumen Technologies’s headquarters understands what’s happening where they work?
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.
Do workers feel well informed about how Lumen Technologies is doing?
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and April 2026.
$67K - $90K/yr
Other
Medical, Life
Posted 7 days ago
Lumen Technologies rating
8.6
Based on 103 frontline employees who took The Breakroom Quiz
5th of 80 rated telecommunications companies
Job description
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.
Lumen is seeking multiple NOC Technicians to join our National Metro Network Operations Center team. The Metro NOC provides support and trouble resolution on the Lumen National Metro network. The NOC Technician III will be responsible for monitoring the Metro networks for trouble events using multiple network monitoring tools, responding to client trouble reports via email and phone, and creating trouble tickets and dispatch tickets to resolve or escalate trouble tickets.
This position will work closely with other Lumen organizations toward the resolution of service impacting network events and will have a direct impact on the resolution of complex trouble situations. The ideal candidate will have a passion for learning new technologies and advancing their technical skillset in alignment with Lumen's digital transformation and cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, and Growth Mindset.
Work Location: Tempe, AZ (or) Denver, CO
Identify daytoday tasks and operational processes that can be simplified or automated, and actively use approved AI and automation tools to reduce repetitive manual work and improve consistency in network operations.
Apply AI-enabled tools within existing workflows (such as monitoring, ticket handling, troubleshooting, and documentation) to assist with faster resolution and accurate execution while following established operational procedures and escalation paths.
Report challenges, limitations, or slowdowns encountered when using AI and automation tools by providing clear feedback to engineering, tooling, or process owners to help improve usability, effectiveness, and adoption.
Conduct complex network monitoring of internal network circuits and network performance.
Troubleshoot high level physical layer issues on circuits.
Create trouble ticket which summarizes reported trouble, managing and correlating multiple trouble reports and documenting all activities per defined procedures.
Answer inbound calls and/or redirect calls to proper Lumen organization if required, demonstrating excellent customer service skills.
Initiate internal escalations and provide follow-up.
Act as mentor to peers and lead training efforts for less experienced teammates.
Demonstrate proficiency with trouble ticketing applications as well as network monitoring tools and other internal platforms.
Maintain knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems.
5+ years of technical customer call center experience.
Associate degree in Engineering, Electronics, Networking or related technical or vocational education or equivalent work experience.
Experience with Cisco IOS and IOS-XR.
Experience with Alcatel, Juniper, and/or Overture routers and switches to include command line interface.
Strong understanding of the OSI Networking model, especially physical, data link, and network layers.
Experience working on complex IP issues.
Understanding of Linux/Unix as a user with troubleshooting and testing experience.
Ability to work independently with minimal supervision and manage multiple tasks at once, including ticket administration, communications, and follow-up activities.
Preferred
Cisco, Alcatel, Juniper or comparable certifications.
A high-level knowledge of IP networking and routing protocols: BGP, MPLS, IS-IS, OSPF. Layer2/3
Existing government security clearance.
Location Based Pay Ranges
$64,668 - $86,190 in these states: AZ
$67,875 - $90,500 in these states: CO
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
- Benefits
- Bonus Structure
#LI-Onsite
Requisition #: 342321
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
What Lumen Technologies employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lumen Technologies
Sourced by ZipRecruiter
Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.
Industry
Media and telecom
Company size
10,000+ Employees
Headquarters location
Monroe, LA, US
Year founded
1968