Manager Operations
OR · On-site
$105K - $141K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The role partners cross-functionally with Service Delivery, Engineering, IT, Automation, and ...

OR · On-site
$105K - $141K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The role partners cross-functionally with Service Delivery, Engineering, IT, Automation, and ...
OR · On-site
$105K - $141K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The role partners cross-functionally with Service Delivery, Engineering, IT, Automation, and ...
Dallas, TX · On-site
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). * Basic ...
Dallas, TX · On-site
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). * Basic ...
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). * Basic ...
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). * Basic ...
Herndon, VA · On-site
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). * Basic ...
Herndon, VA · On-site
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). * Basic ...
OR · Remote
$49K - $66K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Operations Technician II will provide services for Professional Services Control ...
OR · Remote
$49K - $66K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Operations Technician II will provide services for Professional Services Control ...
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). * Basic ...
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP). * Basic ...
Tulsa, OK · On-site
$49K - $66K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Demonstrated ability to learn quickly and adapt to new technologies and processes. * Eagerness to ...
Tulsa, OK · On-site
$49K - $66K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Demonstrated ability to learn quickly and adapt to new technologies and processes. * Eagerness to ...
OR · Remote
$105K - $141K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Manager, Optical Network Operations Center (NOC). The team tasks included optical ...
OR · Remote
$105K - $141K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Manager, Optical Network Operations Center (NOC). The team tasks included optical ...
Herndon, VA · Remote
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Operations Technician II - Federal (OSP Fiber Maintenance) ensures maintenance related ...
Herndon, VA · Remote
$63K - $85K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Operations Technician II - Federal (OSP Fiber Maintenance) ensures maintenance related ...
The Role Lumen Technologies is seeking an experienced communications leader to help elevate the ... Proven project management and operational skills with the ability to pivot quickly in a fast-paced ...
The Role Lumen Technologies is seeking an experienced communications leader to help elevate the ... Proven project management and operational skills with the ability to pivot quickly in a fast-paced ...
Vancouver, WA · On-site
$93K - $124K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Supervisor Region Operations responsibilities are to manage technicians in specific ...
New
Vancouver, WA · On-site
$93K - $124K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Supervisor Region Operations responsibilities are to manage technicians in specific ...
New
$98K - $134K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... technologies to improve reliability, scalability, and operational efficiency. * Embed AI ...
$98K - $134K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... technologies to improve reliability, scalability, and operational efficiency. * Embed AI ...
Bellevue, WA · On-site
$93K - $124K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... The Role The Supervisor Region Operations responsibilities are to manage technicians in specific ...
Bellevue, WA · On-site
$93K - $124K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... The Role The Supervisor Region Operations responsibilities are to manage technicians in specific ...
$93K - $124K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... The Role The Supervisor Region Operations responsibilities are to manage technicians in specific ...
$93K - $124K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... The Role The Supervisor Region Operations responsibilities are to manage technicians in specific ...
OR · Remote
$202K - $253K/yr
... and technology leaders to identify opportunities, shape AI strategies, and deliver scalable ... operational mechanisms that accelerate AI adoption across Lumen. Required Qualifications * 10+ ...
OR · Remote
$202K - $253K/yr
... and technology leaders to identify opportunities, shape AI strategies, and deliver scalable ... operational mechanisms that accelerate AI adoption across Lumen. Required Qualifications * 10+ ...
Herndon, VA · On-site
$81K - $108K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN ...
Herndon, VA · On-site
$81K - $108K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN ...
$91K - $121K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Serves as the Network Operations Center (NOC) primary point of contact (POC) for problem ...
$91K - $121K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... Serves as the Network Operations Center (NOC) primary point of contact (POC) for problem ...
OR · On-site +1
$132K - $176K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Evaluate and implement automation opportunities to improve operational efficiency and system ...
OR · On-site +1
$132K - $176K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Evaluate and implement automation opportunities to improve operational efficiency and system ...
Seattle, WA · On-site
$93K - $124K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... The Role The Supervisor Region Operations responsibilities are to manage technicians in specific ...
Seattle, WA · On-site
$93K - $124K/yr
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale ... The Role The Supervisor Region Operations responsibilities are to manage technicians in specific ...
San Antonio, TX · On-site
$81K - $108K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN ...
San Antonio, TX · On-site
$81K - $108K/yr
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN ...
Do workers at Lumen Technologies get paid breaks?
Does Lumen Technologies pay people when they’re sick?
At Lumen Technologies, are sick days and vacation days separate paid time off?
Is the health insurance from Lumen Technologies affordable enough for their workers?
Do people get paid time off at Lumen Technologies?
How far ahead of time do people find out their work schedule?
Do workers at Lumen Technologies worry about hours?
Do Lumen Technologies workers get to choose the shifts they work?
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Do Lumen Technologies managers change schedules at the last minute?
Do jobs at Lumen Technologies spill into time workers aren’t paid for?
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Do people at Lumen Technologies feel treated with respect by their managers?
Do people at Lumen Technologies get to take their breaks without interruption?
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Do people at Lumen Technologies enjoy their jobs?
Do people at Lumen Technologies recommend working with their team?
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Do people think Lumen Technologies’s headquarters understands what’s happening where they work?
Do workers feel well informed about how Lumen Technologies is doing?
$105K - $141K/yr
Other
Medical, Life
Posted 11 days ago
8.7
Based on 104 frontline employees who took The Breakroom Quiz
8th of 96 rated telecommunications companies
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.
The Manager, Operations leads a customer-facing Tier 2 technical support team responsible for delivering timely, high-quality resolution of activation and post-activation issues for Lumen's NaaS portfolio including Internet on Demand, Multi Cloud Gateway and Fabric Port. This blended team of System Engineers and Activation Technicians supports new service activations, resolves system fallout and order exceptions, and provides general technical troubleshooting across Lumen's product and network platforms.
A successful person in this role balances operational execution, team development, and customer experience - driving activations to completion as efficiently as possible while ensuring escalations and complex issues are resolved with urgency and accuracy. The role partners cross-functionally with Service Delivery, Engineering, IT, Automation, and Account teams to keep delivery efficient, compliant, and aligned to business priorities.
This is a work from home position within the U.S.
Learn more about Lumen's:
#LI-Remote
Requisition #: 341890
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen's Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
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Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.
Media and telecom
10,000+ Employees
Monroe, LA, US
1968