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Lumen Technologies
Lumen Technologies

60 Lumen Technologies Operations Jobs Hiring Near You

Lumen Technologies

Cable Tech

North Bend, WA

$36.32/hr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Must be knowledgeable in the efficient operation of test equipment used to verify cable faults.

Lumen Technologies

WA

$192K - $256K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The role partners across sales, finance, operations, and leadership teams to translate strategy ...

Lumen Technologies

WA

$145K - $193K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... This role partners closely with Sales, Finance, Operations, Product, and Executive Leadership to ...

Lumen Technologies

CMMC Compliance Analyst

OR · Remote

$105K - $141K/yr

The Role Lumen is looking for an experienced cybersecurity compliance professional to support the ongoing continuous monitoring and compliance operations of a CMMC Level 2 (L2) assessed enclave.

Lumen Technologies

RETENTION STRATEGIST

OR · Remote

$88K - $118K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Lead initiatives to improve operational efficiency by identifying process gaps and implementing ...

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All JobsLumen Technologies Operations Jobs

Lumen Technologies Jobs Information

Do workers at Lumen Technologies get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and April 2026.

Does Lumen Technologies pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and April 2026.

At Lumen Technologies, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Lumen Technologies affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at Lumen Technologies?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 16% of people with changing schedules find out their shifts three weeks ahead of time.
  • 35% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at Lumen Technologies worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Lumen Technologies workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Lumen Technologies workers to change shifts?

Most people find it easy to change shifts.
87% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Lumen Technologies?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Lumen Technologies managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Lumen Technologies spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 46 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Lumen Technologies?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and April 2026.

Is working at Lumen Technologies good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Lumen Technologies feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Lumen Technologies get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at Lumen Technologies?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Lumen Technologies enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Lumen Technologies recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Lumen Technologies?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get support to advance at Lumen Technologies?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think Lumen Technologies’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers feel well informed about how Lumen Technologies is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and April 2026.
What are the most popular jobs at Lumen Technologies?
What are the most popular categories at Lumen Technologies?
Supervisor Region Operations

Supervisor Region Operations

Lumen Technologies

Cedar Falls, IA

$84K - $112K/yr

Other

Medical, Life

Posted 15 days ago

Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

5th of 80 rated telecommunications companies

Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

The Supervisor Region Operations responsibilities are to manage technicians in specific service areas, and to provide quality residential and business communications services on a profitable basis while adhering to company policies, procedures and directives. Develop and maintain an aggressive, knowledgeable, customer-focused team that promotes and sells Lumen products and services while providing a service experience that exceeds the customer's expectations

Location
Candidates must reside in Cedar Falls, IA; Des Moines, IA; Debuque, IA; Mason City, IA; Waterloo, IA; Webster City, IA; or surrounding areas, as this role supports the regional market.
The Main Responsibilities
  • Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities.
  • You will serve as the single point of contact between Century Link and Contractors to resolve issues arising during the construction and/or maintenance process.
  • This includes a major emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills.
  • Will be responsible for leading a team of technicians who meet attendance and performance standards.
  • Will represent Century Link with customers and governmental agencies.
  • Collaborates with the union to achieve a win-win working relationship.
  • Celebrates successes, appropriately uses rewards and recognition.
  • Motivates team for continuous improvement and achievement of maximum performance.
What We Look For in a Candidate

Minimum Qualifications:

  • Previous experience managing teams within a telecom technical environment with typically 4+ years of experience.
  • Strong skills and experience in employee development to include training, coaching and mentoring in a union environment
  • Computer skills are required including Excel, email, Word, and legacy systems.
  • Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Century Link is preferred.
  • Working knowledge of the splicing and construction process for the telecommunication industry.
  • Working knowledge of Contractor relations.
  • Candidate must have the ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior.
  • Previous experience in a multi-tasking, result oriented position in a deadline focused department.
  • Bachelor's degree or equivalent education and experience. 5+ years related experience.

Preferred Qualifications:

  • 2+ years of experience managing teams within a telecom technical environment.
  • 2+ years of experience with installation, maintenance, and repair of POTS and HSI.
  • 2+ years of experience with Excel, email and legacy systems.
  • Duty Management work will be scheduled on a rotation basis and pager duty will be required.
  • Requires varying tours and hours including possible mandatory overtime and holidays.
  • Must perform work with minimal supervision.
  • Must be able to prioritize multiple projects and perform under pressure.
  • Must negotiate timeframes for completion and meet critical deadlines.
  • Must be willing and able to work with other coworkers to complete job assignments.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$84,629 - $112,838 in these states: IA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

#LI-Onsite

Requisition #: 342374

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

What Lumen Technologies employees say

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Benefits

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

Social media

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