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Lumen Technologies
Lumen Technologies

62 Lumen Technologies Customer Service Jobs Hiring Near You

MBR Partners

Sales Director

Washington, DC · On-site +1

$175K - $400K/yr

... Lumen Technologies. Our client is a major multinational selling both software and services across AI, CX, BSS (Billing, CRM), OSS, 5G Core, Automation, Cloud and IT Transformation solutions. We are ...

Lumen Technologies

MN · On-site

$75K - $100K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Sales, Product, Marketing, Service Delivery) * Brings technology and data networking knowledge with ...

Lumen Technologies

SR SPECIALIZED SALES-CLOUD

NJ

Working alongside the sales team positioning Lumen services directly with the customer * A virtual member of the team, accountable for technology outcome vision for customers. Works closely with the ...

New

Lumen Technologies

SR SPECIALIZED SALES-SECURITY

Mclean, VA · On-site

$148K - $197K/yr

Lead and Drive Lumen's Security Services into Large Enterprise Customers * Utilizes functional uses cases across, NAO, Product, Sales, IT and Finance, establishes the vision and strategic direction ...

New

Lumen Technologies

Customer Data Technician-CWA

Fargo, ND · On-site

$17 - $22.75/hr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role Are you willing to learn new technologies, provide friendly and knowledgeable solutions to ...

Lumen Technologies

Account Manager Sr - SLED

NJ · Remote

$84K - $112K/yr

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... Proven experience in technology solution selling (Network, UCaaS, Security, Colocation), ideally ...

Lumen Technologies

Network Inventory GIS Engineer

OR · Remote

$67K - $90K/yr

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... Strong understanding of GIS concepts, technologies, and tools, including ESRI ArcGIS, QGIS, and ...

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All JobsLumen Technologies Customer Service Jobs

Lumen Technologies Jobs Information

Do workers at Lumen Technologies get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and April 2026.

Does Lumen Technologies pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

At Lumen Technologies, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Lumen Technologies affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Lumen Technologies?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 16% of people with changing schedules find out their shifts three weeks ahead of time.
  • 35% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at Lumen Technologies worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Lumen Technologies workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Lumen Technologies workers to change shifts?

Most people find it easy to change shifts.
87% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Lumen Technologies?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Lumen Technologies managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Lumen Technologies spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 46 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Lumen Technologies?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Lumen Technologies good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Lumen Technologies feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Lumen Technologies get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Lumen Technologies?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Lumen Technologies enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Lumen Technologies recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Lumen Technologies?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Lumen Technologies?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Lumen Technologies’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Lumen Technologies is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular jobs at Lumen Technologies?
What are the most popular categories at Lumen Technologies?
Infographic showing various Customer Service job openings at Lumen Technologies in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 68% Physical, 2% Hybrid, and 30% Remote job distribution.

Sales Director

MBR Partners

Washington, DC • On-site, Remote

$175K - $400K/yr

Full-time

Re-posted 6 days ago

Job description

MBR Partners is hiring for a Sales Director to focus on hunting for new business opportunities and grow existing revenue streams from Lumen Technologies.
Our client is a major multinational selling both software and services across AI, CX, BSS (Billing, CRM), OSS, 5G Core, Automation, Cloud and IT Transformation solutions.
We are looking for candidates with a successful sales track record and intimate knowledge of Lumen Technologies as a customer organisation.
Profile required:
  • 10+ years of sales experience selling software or services to Telecommunications Service Providers (candidates can come from either a software company or a global systems integrator (GSI))
  • Deep, demonstrable, relationships at Lumen Technologies
  • Proven track record in closing large and complex deals through the development and execution of sales strategies across different markets
  • Demonstrated knowledge and experience in Telecommunications, networking industry (AI, CX, BSS, OSS, 4G / 5G, Virtualisation / Cloud Services and Evolution)
  • Excellent interpersonal communication, collaboration & team building skills
  • Fluent English (verbal and written); proficiency in languages relevant to the accounts/region is preferable
  • Executive-level communication & presenting skills
The position can be based from home. Strong preference will be given to those living near a major Lumen Technologies office.
Please ignore the salary levels mentioned on the job board - there is flexibility depending on the candidate profile (there will be a strong base + commission element)