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Lockton
Lockton

60 Lockton Customer Service Representative Jobs Hiring Near You

Lockton, Inc.

Insurance and Claims Counsel

Chicago, IL · On-site

Represent Lockton at client meetings and external events * Prepare written correspondence, analyses ... Make a positive contribution to customer satisfaction and constantly strive to improve service to ...

Lockton, Inc.

Middle Market Insurance Broker

Philadelphia, PA · On-site

$45K - $61K/yr

... customer service. Core Responsibilities * Supports PMM Leader, Account Executive or Senior Client Manager on complex Lockton Northeast clients * Owns the service delivery and renewal process on a ...

Lockton Companies

Benefit Analyst

Chicago, IL · On-site

Lockton is hiring Benefit Analysts to join our People Solutions team. In this role, you will ... Strong customer service, communication, and project management skills - Ability to work both ...

Lockton Companies

Senior Benefit Analyst

Chicago, IL

$74K - $97K/yr

Deliver outstanding customer service * Complete special projects Compensation and Benefits Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant ...

Lockton, Inc.

Senior Benefit Analyst

Chicago, IL · On-site

$74K - $97K/yr

Deliver outstanding customer service * Complete special projects Compensation and Benefits Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant ...

Lockton, Inc.

Executive Assistant

Dallas, TX · On-site

... internal and external customer service skills, along with the ability to develop sound ... responsibility, representing Lockton in the highest professional manner. • Must have the ...

Lockton, Inc.

Pharmacy Data Analyst II

Kansas City, MO · On-site

... external customer service skills, along with the ability to develop sound internal client ... Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a ...

Lockton, Inc.

Executive Assistant

Dallas, TX · On-site

... internal and external customer service skills, along with the ability to develop sound ... responsibility, representing Lockton in the highest professional manner. • Must have the ...

Lockton, Inc.

Receptionist

Atlanta, GA · On-site

$15.25 - $20/hr

Requirements: • A minimum of two years' experience providing customer service support ... representing Lockton in the highest professional manner.

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Lockton Jobs Information

What is it like to work at Lockton?

Lockton is a global insurance brokerage firm that values a collaborative and entrepreneurial culture, prioritizing innovation and client satisfaction. The company's flat organizational structure and open communication channels foster a dynamic work environment where employees can contribute to the development of creative solutions and participate in decision-making processes. Working at Lockton may appeal to professionals seeking a challenging and rewarding career in the insurance industry, with opportunities for professional growth and development in a fast-paced and global setting.

Does Lockton pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Lockton?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Lockton?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Lockton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Lockton?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Lockton enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Lockton recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Lockton?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Lockton?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think Lockton’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
58% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Lockton is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Lockton?
What are the most popular categories at Lockton?
Infographic showing various Customer Service Representative job openings at Lockton in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, and 4% Remote job distribution.
Insurance and Claims Counsel

Insurance and Claims Counsel

Lockton, Inc.

Chicago, IL • On-site

Full-time

Posted 19 days ago

Lockton rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

132nd of 261 rated insurance

Job description

Job Summary:
Lockton Insurance and Claims Counsel provide our clients with guidance and advocacy through financial lines claims. Using legal background and expertise, Insurance and Claims Counsel stay abreast of current legal trends and provide consultation and advice to clients, producers and internal teams.
Position responsibilities:
  • Responsible for handling large volume of financial lines claims, including D&O, E&O, Fiduciary, Crime, Cyber and Employment Practices. Responsibilities include:
    • Guiding clients through the claims process and assistance in accessing carrier resources
    • Analyzing coverage and overseeing the timely reporting of claims
    • Responding to coverage issues, strategizing, and effectively advocating on behalf of Lockton clients
    • Advising and consulting with clients and internal constituents on coverage issues concerning financial lines claims
    • Advising and consulting with clients regarding the financial lines claim process and potential insurance solutions
  • Review financial lines policies and specific wording for coverage gaps and potential issues, consult with clients and internal constituents regarding the same
  • Research current trends in law that pertain to the financial lines space and our clients' insurance programs
  • Draft white papers and other educational presentations concerning financial lines insurance
  • Accumulate required continuing educational credits to maintain current insurance and legal license
  • Represent Lockton at client meetings and external events
  • Prepare written correspondence, analyses, reports and memos as needed
  • Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
  • Communicate in a positive manner to contribute to a cohesive, pleasant work environment
  • Protect the confidentiality of information learned by performing the duties of the position; reinforce the importance of confidentiality of information to all department associates
  • Perform other job-related duties as assigned

Requirements:
  • Law Degree required. Bachelor's degree in a business-related program or equivalent education and/or experience a plus
  • 5+ years of experience as an attorney with an insurance company, law firm or other corporation. Experience handling insurance coverage matters or litigation a plus.
  • Understanding of the overall business, operations, and commercial insurance needs of clients
  • Executive level presence to interface with top management of other businesses, representing Lockton in the highest professional manner
  • Strong analytical, communication and presentation skills including preparation and execution
  • Consistent proven ability to organize and manage time to meet time-sensitive deadlines
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
  • Excellent interpersonal communication skills and ability to interact with clients and associates at all levels of responsibility, building strong internal and external client relationships
  • Proven leadership and problem-solving skills, including resolving unusual and complex internal and external issues
  • Proven leadership skills with the ability to understand, communicate with, find solutions for, deserve respect from, and motivate others
  • Ability to travel by automobile and aircraft and be away from home more than one day and night
  • Legally able to work in the United States

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