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Lockton

60 Lockton Customer Service Representative Jobs Hiring Near You

Lockton

Senior Benefit Analyst

Chicago, IL · On-site

$74K - $97K/yr

Deliver outstanding customer service * Complete special projects Compensation and Benefits Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant ...

Lockton, Inc.

Claims Counsel

Kansas City, MO · On-site

Represent Lockton at client meetings and external events * Prepare written correspondence, analyses ... Make a positive contribution to customer satisfaction and constantly strive to improve service to ...

Lockton Companies

Sr. Consultant - Stop Loss

Atlanta, GA · On-site

$90 - $140/hr

If you can see yourself delivering excellent service to clients, giving back to our communities and ... Completes Phase 3 of Audits * Represents Lockton in any situation with high standards ...

Lockton Companies

$120 - $190/hr

Excellent customer service skills (prior experience in a servicing and/or support role preferred ... At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe ...

Lockton Companies

VP, Alternative Risk

Manhattan, NY · On-site

$150 - $200/hr

Lockton is the world's largest privately held insurance brokerage, committed to delivering client ... Represent the practice internally and externally with strong technical credibility, collaboration ...

Lockton Companies

NY · On-site

$95 - $140/hr

... customer service by meeting or exceeding industry standards. * Oversees the servicing of a ... At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe ...

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Lockton Jobs Information

What is it like to work at Lockton?

Lockton is a global insurance brokerage firm that values a collaborative and entrepreneurial culture, prioritizing innovation and client satisfaction. The company's flat organizational structure and open communication channels foster a dynamic work environment where employees can contribute to the development of creative solutions and participate in decision-making processes. Working at Lockton may appeal to professionals seeking a challenging and rewarding career in the insurance industry, with opportunities for professional growth and development in a fast-paced and global setting.

What makes Lockton an attractive place to work?

Lockton is a leading global insurance brokerage firm, recognized for its expertise and innovative approach to risk management and employee benefits. The company fosters a collaborative and dynamic work environment, offering opportunities for professional growth and development through training programs, mentorship, and a culture of continuous learning. By joining Lockton, individuals can contribute to the company's mission of delivering exceptional client service and make a meaningful impact in the industry, while also advancing their careers in a stable and supportive organization.

Do workers at Lockton get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Lockton pay people when they’re sick?

Yes. Most people get paid when they’re sick.
98% of people say they would get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

At Lockton, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Lockton affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Lockton?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Lockton worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.

Do Lockton workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2025.

How easy is it for Lockton workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Lockton?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Lockton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.

Do jobs at Lockton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at Lockton?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Lockton good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Lockton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Lockton get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Lockton?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Lockton enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Lockton recommend working with their team?

Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Lockton?

Most people got enough training when they started.
81% of people report they got enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Lockton?

Most people are given support to advance their career here.
In the last year, 88% of people report being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Lockton’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
53% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Lockton is doing?

Most people feel well informed about how the company is doing.
85% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Lockton?

What are the most popular categories at Lockton?

Infographic showing various Customer Service Representative job openings at Lockton in the United States as of August 2026, with employment types broken down into 98% Full Time, 1% Temporary, and 1% Summer. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.

Summer Associate 2027 People Solutions - Alabama, Atlanta, Charlotte, Florida

Lockton, Inc.

Atlanta, GA • On-site

$13.50 - $18.25/hr

Full-time

Posted 19 days ago

Lockton rating

9.0

Company rating: 9.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

36th of 312 rated insurance

Job description

Job Summary:
About Lockton
At Lockton, our people are our greatest strength. We're curious, driven, and dedicated to helping our clients - and each other - reach our full potential. Our culture is built on trust, care, and collaboration, empowering every Associate to make a real impact. As a privately held company, we're able to invest in our Associates and help them advance from within. If you're looking for a place to learn, grow, and contribute to meaningful work, you'll find it here.
About the Opportunity
Lockton is seeking dynamic and motivated students to join ourPeople Solutions Summer Associate Program. Over the course of 10 weeks, interns will gain hands-on experience inemployee benefits consulting- working directly with teams who design and deliver solutions that help organizations take care of their people.
You'll participate in comprehensive training sessions, collaborate with client teams, and develop the analytical, professional, and communication skills that will set you apart in any career. This is a great opportunity to explore the insurance and consulting industry while being part of Lockton's supportive, people-first culture.
Essential Duties:
• Support benefits renewal projects, market analyses, and requests for proposals (RFPs).
• Contribute to client deliverables such as financial reports, benchmarking exhibits, and presentations.
• Learn how employee benefits programs are structured, priced, and communicated.
• Participate in professional development sessions and networking events with leaders across Lockton.
• Gain exposure to Lockton's tools, resources, and consulting best practices.
Requirements:
Qualifications:
• Status as a currently enrolled student, scheduled to graduate Spring 2027 or Fall/Winter 2026
• Legal right to work in the United States
• Preferred majors are business, insurance, marketing, finance, statistics, or health sciences, however, all majors are encouraged to apply
• Experience with customer service and/or project management
• Ability to work both independently and in a fast-paced team environment
• Strong verbal, written, interpersonal, and analytical skills
• Experience working in MS Office (Excel, Outlook, PowerPoint, etc.)
**Housing is not provided by Lockton; Securing housing is the responsibility of the Intern.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

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