Lockton is growing! We are currently seeking out top talent to join our Birmingham Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
60 Lockton Customer Service Representative Jobs Hiring Near You
Lockton is growing! We are currently seeking out top talent to join our Birmingham Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Account Specialist
Saint Louis, MO · On-site
$18.50 - $25.25/hr
Ability to represent Lockton with integrity and professionalism at all times * Strong customer service, communication, and project management skills * Exceptional attention to detail and accuracy of ...
Account Specialist
Saint Louis, MO · On-site
$18.50 - $25.25/hr
Ability to represent Lockton with integrity and professionalism at all times * Strong customer service, communication, and project management skills * Exceptional attention to detail and accuracy of ...
Lockton - Texas Series is growing! We are currently seeking out top talent to join our Houston ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton - Texas Series is growing! We are currently seeking out top talent to join our Houston ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Account Specialist
Saint Louis, MO · On-site
$18.50 - $25.25/hr
Ability to represent Lockton with integrity and professionalism at all times * Strong customer service, communication, and project management skills * Exceptional attention to detail and accuracy of ...
Account Specialist
Saint Louis, MO · On-site
$18.50 - $25.25/hr
Ability to represent Lockton with integrity and professionalism at all times * Strong customer service, communication, and project management skills * Exceptional attention to detail and accuracy of ...
Lockton is growing! We are currently seeking out top talent to join our Dallas/Fort Worth ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton is growing! We are currently seeking out top talent to join our Dallas/Fort Worth ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Account Specialist
Saint Louis, MO · On-site
$18.50 - $25.25/hr
Ability to represent Lockton with integrity and professionalism at all times * Strong customer service, communication, and project management skills * Exceptional attention to detail and accuracy of ...
Account Specialist
Saint Louis, MO · On-site
$18.50 - $25.25/hr
Ability to represent Lockton with integrity and professionalism at all times * Strong customer service, communication, and project management skills * Exceptional attention to detail and accuracy of ...
Account Administrator - Commercial Insurance
Denver, CO · On-site
$20.50 - $27.75/hr
If you are passionate about delivering excellent customer service, have exceptional Excel and Mathematical skills, and thrive in a collaborative environment, Lockton is the place for you! Position ...
Account Administrator - Commercial Insurance
Denver, CO · On-site
$20.50 - $27.75/hr
If you are passionate about delivering excellent customer service, have exceptional Excel and Mathematical skills, and thrive in a collaborative environment, Lockton is the place for you! Position ...
Lockton is growing! We are currently seeking out top talent to join our New Orleans Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton is growing! We are currently seeking out top talent to join our New Orleans Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Account Administrator - Commercial Insurance
Seattle, WA · On-site
$22.75 - $30.75/hr
If you are passionate about delivering excellent customer service, have exceptional Excel and Mathematical skills, and thrive in a collaborative environment, Lockton is the place for you! Position ...
Account Administrator - Commercial Insurance
Seattle, WA · On-site
$22.75 - $30.75/hr
If you are passionate about delivering excellent customer service, have exceptional Excel and Mathematical skills, and thrive in a collaborative environment, Lockton is the place for you! Position ...
Core skills include: attention to detail, goal-driven, effective communication, customer service ... Come to Lockton for the job but stay for the people - Apply today! #LI-DNI
Core skills include: attention to detail, goal-driven, effective communication, customer service ... Come to Lockton for the job but stay for the people - Apply today! #LI-DNI
Lockton is growing! We are currently seeking out top talent to join our Birmingham Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton is growing! We are currently seeking out top talent to join our Birmingham Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton is growing! We are currently seeking out top talent to join our New Orleans Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton is growing! We are currently seeking out top talent to join our New Orleans Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton is growing! We are currently seeking out top talent to join our Birmingham Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton is growing! We are currently seeking out top talent to join our Birmingham Commercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton - Texas Series is growing! We are currently seeking out top talent to join our Houston ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton - Texas Series is growing! We are currently seeking out top talent to join our Houston ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Appointment Specialist
Overland Park, KS · On-site
... represent Lockton in the highest professional manner. * Must comply with all company policies and ... service. * Ability to be a team player, share responsibilities, seek guidance and assistance from ...
Appointment Specialist
Overland Park, KS · On-site
... represent Lockton in the highest professional manner. * Must comply with all company policies and ... service. * Ability to be a team player, share responsibilities, seek guidance and assistance from ...
Lockton is growing! We are currently seeking out top talent to join our Dallas/Fort WorthCommercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton is growing! We are currently seeking out top talent to join our Dallas/Fort WorthCommercial ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Online Carrier Access Administrator
Overland Park, KS · On-site
$17.75 - $24.50/hr
... represent Lockton in the highest professional manner. * Must have the ability to effectively ... service. * Ability to be a team player, share responsibilities, seek guidance and assistance from ...
Online Carrier Access Administrator
Overland Park, KS · On-site
$17.75 - $24.50/hr
... represent Lockton in the highest professional manner. * Must have the ability to effectively ... service. * Ability to be a team player, share responsibilities, seek guidance and assistance from ...
Lockton is growing! We are currently seeking out top talent to join our Dallas/Fort Worth ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton is growing! We are currently seeking out top talent to join our Dallas/Fort Worth ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton - Texas Series is growing! We are currently seeking out top talent to join our ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
Lockton - Texas Series is growing! We are currently seeking out top talent to join our ... Core skills include: attention to detail, goal-driven, effective communication, customer service.
... service to the customer. * Communicate in a positive manner to contribute to a cohesive, pleasant work environment. * Make decisions in compliance with established Lockton standards of quality ...
... service to the customer. * Communicate in a positive manner to contribute to a cohesive, pleasant work environment. * Make decisions in compliance with established Lockton standards of quality ...
Lockton Jobs Information
What is it like to work at Lockton?
Lockton is a global insurance brokerage firm that values a collaborative and entrepreneurial culture, prioritizing innovation and client satisfaction. The company's flat organizational structure and open communication channels foster a dynamic work environment where employees can contribute to the development of creative solutions and participate in decision-making processes. Working at Lockton may appeal to professionals seeking a challenging and rewarding career in the insurance industry, with opportunities for professional growth and development in a fast-paced and global setting.
Do workers at Lockton get paid breaks?
Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
39% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
Does Lockton pay people when they’re sick?
Yes. Most people get paid when they’re sick.
98% of people say they would get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
98% of people say they would get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
At Lockton, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and May 2026.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Lockton affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and May 2026.
100% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at Lockton?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and May 2026.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at Lockton worry about hours?
Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.
94% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to get time off at Lockton?
Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
90% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
Do Lockton managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.
Do jobs at Lockton spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to take sick days at Lockton?
Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Lockton feel treated with respect by their managers?
Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
92% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Lockton get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at Lockton?
Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
66% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Lockton enjoy their jobs?
Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.
80% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Lockton recommend working with their team?
Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at Lockton?
Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.
82% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get support to advance at Lockton?
Most people are given support to advance their career here.
In the last year, 87% of people report being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 87% of people report being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think Lockton’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
51% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.
51% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how Lockton is doing?
Most people feel well informed about how the company is doing.
87% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
87% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Lockton?
What are the most popular categories at Lockton?
Full-time
PTO
Posted 9 days ago
Lockton rating
8.9
Based on 43 frontline employees who took The Breakroom Quiz
131st of 263 rated insurance
Job description
Lockton is growing! We are currently seeking out top talent to join our Birmingham Commercial Account Team! Account Teams are focused on building and maintaining long-term relationships by offering innovative insurance solutions with a personalized service approach for every Client! Whether you are new to the insurance industry or well-versed in Commercial Lines account management, we want to talk to YOU!
Why Join Lockton?
In addition to the competitive pay, generous paid time off, comprehensive benefit options, and we can't forget about the opportunity to receive a Rolex at your 10-year anniversary, Lockton offers a unique experience for all Associates. As a privately owned organization, we are not driven by the quarterly pressure from the financial markets. This kind of independence frees us to always act in the best interest of our Clients and Associates; creating a completely different dynamic, one that is focused on your success.
We have received several industry leading awards, which are a reflection of Lockton's exceptional Associates and Producers, who continue to deliver creative and innovative solutions for our clients and making a positive difference in their local communities.
Who Are We Hiring?
Account Executives - High level responsibility for client success and relationships, renewal business, and conduit of information between the Client and Lockton. Core skills include: professional communication, adaptability, business acumen, analytical thinking ability. Requires a minimum of 5 years of commercial lines experience.
Account Managers - Heartbeat of the team, ensuring Account Team and Client needs/expectations are met. Core skills include: attention to detail, goal-driven, effective communication, customer service. Requires 1-4 years of commercial lines experience.
Account Services Administrators - Task-driven role assisting with the day-to-day administrative functions of service operations. Core skills include: high initiative, ability to multi-task, eagerness to learn and grow your insurance knowledge. This is an entry level position with opportunity to advance within our defined career path.
#LI-Hybrid
Interested in joining our team? Come to Lockton for the job but stay for the people - Apply today!
#LI-DNI
Why Join Lockton?
In addition to the competitive pay, generous paid time off, comprehensive benefit options, and we can't forget about the opportunity to receive a Rolex at your 10-year anniversary, Lockton offers a unique experience for all Associates. As a privately owned organization, we are not driven by the quarterly pressure from the financial markets. This kind of independence frees us to always act in the best interest of our Clients and Associates; creating a completely different dynamic, one that is focused on your success.
We have received several industry leading awards, which are a reflection of Lockton's exceptional Associates and Producers, who continue to deliver creative and innovative solutions for our clients and making a positive difference in their local communities.
- America's Best Large Employers (Forbes Top 100)
- Best Employers for Diversity (Forbes)
- Best Places to Work (Business Insurance) - 13 years in a row
- U.S. Best Managed Company (Deloitte and The Wall Street Journal)
Who Are We Hiring?
Account Executives - High level responsibility for client success and relationships, renewal business, and conduit of information between the Client and Lockton. Core skills include: professional communication, adaptability, business acumen, analytical thinking ability. Requires a minimum of 5 years of commercial lines experience.
Account Managers - Heartbeat of the team, ensuring Account Team and Client needs/expectations are met. Core skills include: attention to detail, goal-driven, effective communication, customer service. Requires 1-4 years of commercial lines experience.
Account Services Administrators - Task-driven role assisting with the day-to-day administrative functions of service operations. Core skills include: high initiative, ability to multi-task, eagerness to learn and grow your insurance knowledge. This is an entry level position with opportunity to advance within our defined career path.
#LI-Hybrid
Interested in joining our team? Come to Lockton for the job but stay for the people - Apply today!
#LI-DNI