Landstar stands for safe, secure and reliable transportation services delivered by our unique ... Bachelor's degree in business administration operations, statistics, or related field. * Prior ...
4 Landstar Operations Supervisor Jobs Hiring Near You
Landstar stands for safe, secure and reliable transportation services delivered by our unique ... Bachelor's degree in business administration operations, statistics, or related field. * Prior ...
Landstar stands for safe, secure and reliable transportation services delivered by our unique ... Bachelor's degree in business administration operations, statistics, or related field. * Prior ...
Landstar stands for safe, secure and reliable transportation services delivered by our unique ... Bachelor's degree in business administration operations, statistics, or related field. * Prior ...
Bachelor's degree in business administration operations, statistics, or related field. * Prior ... Landstar or similar organization. * Prior contact center planning experience. Knowledge, Skills ...
Bachelor's degree in business administration operations, statistics, or related field. * Prior ... Landstar or similar organization. * Prior contact center planning experience. Knowledge, Skills ...
Bachelor's degree in business administration operations, statistics, or related field. * Prior ... Landstar or similar organization. * Prior contact center planning experience. Knowledge, Skills ...
Bachelor's degree in business administration operations, statistics, or related field. * Prior ... Landstar or similar organization. * Prior contact center planning experience. Knowledge, Skills ...
Landstar Jobs Information
Do workers at Landstar get paid breaks?
Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and January 2026.
79% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and January 2026.
Does Landstar pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.
At Landstar, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and April 2026.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and April 2026.
Is the health insurance from Landstar affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.
100% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at Landstar?
Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and April 2026.
95% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and April 2026.
How easy is it to get time off at Landstar?
Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.
78% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.
Do Landstar managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and September 2025.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to take sick days at Landstar?
Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.
Is working at Landstar good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and April 2026.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at Landstar feel treated with respect by their managers?
Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between March 2025 and April 2026.
74% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Landstar get to take their breaks without interruption?
Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.
Is it stressful to work at Landstar?
Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.
78% of people say they often feel stressed out at work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Landstar enjoy their jobs?
Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.
81% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Landstar recommend working with their team?
Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get enough training when they start at Landstar?
Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
55% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get support to advance at Landstar?
Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people think Landstar’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers feel well informed about how Landstar is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
What other companies are hiring for Operations Supervisor jobs?
What are the most popular jobs at Landstar?
What are the most popular categories at Landstar?
Other
Medical, Retirement, PTO
Posted yesterday
Landstar rating
7.0
Based on 25 frontline employees who took The Breakroom Quiz
201st of 340 rated logistics
Job description
What is Landstar?
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.
Location:
This job can sit onsite in either Jacksonville Florida and Rockford Illinois
What work will you perform?
The Workforce Planning Manager is responsible for aligning the Service Center of Excellence's workforce with its strategic and tactical goals by monitoring and analyzing data, forecasting staffing needs and skills, while creating and/or adjusting staffing schedules as needed in support of 24/7, 365 operations. Conduct gap analysis and workforce analytics to identify cross-training needs to fill schedule gaps. Provide performance metrics to report on workforce effectiveness and optimal outcomes for performance planning.
Essential Responsibilities:
- Analyzing and uploading historical workforce data to identify trends, assess current capabilities and forecast future staffing needs. Analysis includes evaluating metrics such as turnover rates, employee performance against targets, skill-based routing, skill uptraining needs and labor market conditions.
- Monitoring contact center staffing and workforce data and projected trends to identify staffing needs and skill gaps within the contact center. Analysis includes Center work patterns including volumes, attrition rates, and productivity levels. This is across all contact lines IB, OB, email, and chat.
- Forecasting upcoming staffing needs and creating schedules to best accomplish business objectives and performance levels.
- Collaborating with department leaders, and SCoE leadership to understand staffing requirements and optimize resource allocation.
- Facilitating communication between stakeholders to ensure workforce strategies are executed appropriately.
- Supporting integration of WFM platform with Dayforce as needed.
- Set the guidance and develop the responsibilities for the RTA resources.
Required Minimum Experience and Education:
- High school diploma or equivalent experience.
- 4 years of related experience in a scheduling/workforce planning function using WFM software systems.
- 1 year of prior experience in the transportation services or logistics industry.
- 1 year of prior supervisory experience.
Preferred Experience and Education:
- Bachelor's degree in business administration operations, statistics, or related field.
- Prior experience in a workforce planning function within Landstar or similar organization.
- Prior contact center planning experience.
Knowledge, Skills, and Abilities:
- Communication Skills: The ability to communicate clearly and concisely both orally and in writing. Must possess strong listening skills including the ability to understand staff issues and concerns.
- Problem Solving: Must be able to understand and resolve problems quickly and accurately.
- Analytical Skills: Strong analytical and problem-solving abilities to interpret workforce data and make informed decisions.
- Computer Systems/Technology: Knowledge of relevant web-based tools used for workforce planning as well as tools specifically used within a contact center.
- Flexibility/ Ability to Pivot: Must be able to adjust workloads and schedules, often frequently, to best meet the staffing needs of the contact center while adhering to both company and labor law requirements.
- Working knowledge of Microsoft Office products such as Word and Excel.
- Working knowledge of transportation management processes and programs including relevant customer service platforms.
- Ability to work under pressure.
Why work at Landstar?
Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.
Privacy Policy
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.