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70 Kforce It Service Manager Jobs Hiring Near You

Kforce Technology Staffing

IT Tech Lead

Tampa, FL · On-site

Excellent communication, leadership, and stakeholder management skills * Proven ability to lead and ... emails from Kforce and its affiliates, and service providers. Note that if you choose to ...

TekSynap

SD

$145K - $200K/yr

Eight (8+) years in IT service management and enterprise service delivery * Experience with BMC Helix, Remedy, ServiceNow, Jira Service Management, or equivalent ITSM tools. * ITIL process experience.

Aretum

IT Performance Management SME

Mclean, VA · Remote

$97K - $119K/yr

Rather than managing the day-to-day IT service delivery lifecycle, this role will assess integrator performance, analyze technical and financial data, develop meaningful performance measures, and ...

Enchanted Rock Management LLC

IT Manager

Houston, TX · On-site

$90K - $111K/yr

We seek those who share our commitment to customer service, innovation, and ingenuity. Role Overview: As the IT Manager at ERock, you will lead the delivery, reliability, and continuous improvement ...

Zantech

IT Service Delivery Manager SME

Ashburn, VA · On-site

$100 - $120/hr

The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...

V-NET Consulting

Be Seen First

IT Service Desk Manager

Opa Locka, FL · On-site

$80K - $100K/yr

Ensuring our technicians deliver exceptional customer experience across all Managed IT Services. What You'll Do * Lead, coach, and motivate the service desk team to achieve performance goals and ...

Dallas County

.IT MANAGER III.INFO TECH SERVICES

Dallas, TX · On-site

$94K - $115K/yr

Optimizes IT service workflows and infrastructure management processes. Leads large-scale IT initiatives, ensuring successful project execution and alignment with County objectives. Defines project ...

V-NET Consulting

Be Seen First

IT Service Desk Manager

Opa Locka, FL · On-site

$80K - $100K/yr

Ensuring our technicians deliver exceptional customer experience across all Managed IT Services. What You'll Do * Lead, coach, and motivate the service desk team to achieve performance goals and ...

365 Technologies

IT Service Technician

Dugald, MB

Service Manager What You'll Do * Provide on-site and remote support to clients via phone, email ... Ability to juggle multiple tasks in a busy, distraction-prone environment * 1-3 years of IT support ...

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What is it like to work at Kforce?

Kforce is a professional staffing firm that values a collaborative and supportive work environment, prioritizing employee growth and development within a dynamic and inclusive culture.

The company's team structure is designed to foster open communication and teamwork, with a flat organizational hierarchy that encourages employee input and innovation. Kforce's mission is to provide exceptional service to clients and candidates, with a focus on delivering tailored solutions to meet their unique needs.

Working at Kforce may appeal to individuals who value a fast-paced and entrepreneurial work environment, with opportunities to develop skills in recruitment, sales, and business development, as well as a competitive compensation and benefits package.

What makes Kforce an attractive place to work?

Kforce is a leading professional staffing and solutions firm that has established itself as a trusted partner in the industry, providing expertise in IT, finance, and healthcare staffing. The company's workplace culture values innovation, collaboration, and employee growth, offering a dynamic environment where professionals can develop their skills and advance their careers. By joining Kforce, individuals can leverage their expertise to drive business results, contribute to the company's mission, and enjoy opportunities for professional development and advancement.

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IT Service Management QA Lead

Procom Services

Plano, TX

Contractor

Re-posted 29 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:

Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties:

Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

IT Service Management QA Lead

On behalf of our client, Procom Services is searching for a IT Service Management QA Lead for a contract opportunity in Plano, TX

IT Service Management QA Lead Job Details

We are looking for a Quality Assurance Lead with a proven track record of testing and quality assurance of software products and applications in the IT Service Management space. Someone who understands the big picture very well and yet has an eye for detail and understands all system use-cases and interactions. This candidate creates detailed plans, confidently executes them and can sign off on the overall quality of the products and applications. 

  • Hands-on end-to-end testing experience preferably in IT Service Management application - example HPE BSM, HPE Service Manager, ServiceNow 
  • Design, Develop, Review and Maintain Test Plan and Test Cases 
  • Estimate, Plan and Implement QA schedules. 
  • Own QA Documentation for defects, procedures and process. 
  • Troubleshoot application/product issues and interface with appropriate teams on issue resolution on end-to-end basis. 
  • Contribute to architecture reviews, design reviews, code reviews and static code inspections 
  • Ensures product quality through continuous testing and refinement of the code base 
  • Identify regression coverage for any code changes for each release/sprint. 
  • Basic knowledge of performance testing and tools. 
  • Define performance test plans. Basic knowledge of performance testing tools. 
  • Act as an overall quality champion and help in implementation of standards and processes

IT Service Management QA Lead Start Date

ASAP

IT Service Management QA Lead Assignment Length

6+ months

"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Qualifications

IT Service Management QA Lead Mandatory Skills

  • M.Tech / B.Tech /BE/MCA in Computer Science or Information Technology. 
  • Min 3-5 years of experience in software Quality and testing in IT Service management space. 
  • Expertise and hands on experience of minimum one or more ITSM technologies/platforms/ processes like IT Service Management application, Event management, Incident management, Event Incident integration 
  • Experience in one or more Integrations like CMDB (Service Now), data/event collectors (SCOM/CA Spectrum) 
  • Expertise in white box testing along with black box testing methods and tools 
  • Understands and applies quality processes, tools, and data quality standards, including metrics, life cycles, and data usage. 
  • Knowledge of modern software process frameworks like CMMI, ITIL etc. is added advantage. 
  • Experience of working in different software development life cycles - Waterfall, Agile, Iterative
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply