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20 Kforce Customer Service Jobs Hiring Near You

Kforce Technology Staffing

Tier 1 Service Desk

Alpharetta, GA · On-site

$20 - $27.25/hr

Kforce has a client that is seeking a Tier 1 Service Desk in Alpharetta, GA. Overview: We are seeking a customer-focused Service Desk Analyst to join our Technology Support team. This individual will ...

Kforce Technology Staffing

Business Analyst III

Houston, TX · On-site

$41.75 - $57.50/hr

Kforce has a client that is seeking a Business Analyst III in Houston, TX. Summary: The main ... Verbal and written communication skills, attention to detail, customer service and interpersonal ...

Kforce Technology Staffing

IT Help Desk

Miami, FL · On-site

Kforce has a client seeking an IT Help Desk in Miami, FL. Responsibilities: * Provide Level 1 and ... Deliver professional, white-glove customer service to employees at all levels of the organization ...

Kforce Inc

MEP/EPC Recruiter

San Ramon, CA · On-site

Kforce is a solutions firm specializing in technology, engineering, finance & accounting, and ... Our national network of 2,000+ associates support our ability to meet the needs of customers of all ...

Kforce Technology Staffing

Technical Support

Tempe, AZ · On-site

$36K - $45K/yr

Kforce has a client that is seeking a Technical Support in Tempe, AZ. Summary: We are seeking a ... Strong customer service mindset with the ability to support users of varying technical backgrounds

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Kforce Jobs Information

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Kforce is a professional staffing firm that values a collaborative and supportive work environment, prioritizing employee growth and development within a dynamic and inclusive culture.

The company's team structure is designed to foster open communication and teamwork, with a flat organizational hierarchy that encourages employee input and innovation. Kforce's mission is to provide exceptional service to clients and candidates, with a focus on delivering tailored solutions to meet their unique needs.

Working at Kforce may appeal to individuals who value a fast-paced and entrepreneurial work environment, with opportunities to develop skills in recruitment, sales, and business development, as well as a competitive compensation and benefits package.

What makes Kforce an attractive place to work?

Kforce is a leading professional staffing and solutions firm that has established itself as a trusted partner in the industry, providing expertise in IT, finance, and healthcare staffing. The company's workplace culture values innovation, collaboration, and employee growth, offering a dynamic environment where professionals can develop their skills and advance their careers. By joining Kforce, individuals can leverage their expertise to drive business results, contribute to the company's mission, and enjoy opportunities for professional development and advancement.
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    Customer Success Manager

    Kforce Technology Staffing

    Dover, DE • On-site

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 13 days ago

    Job description

    RESPONSIBILITIES:
    Kforce has a client that is seeking a Customer Success Manager in Dover, DE.
    What You'll Do:
    * Design and run a train-the-trainer program that equips customer facilitators to deliver Company simulations independently and well
    * Build and own our product-led growth (PLG) motion - defining activation and adoption metrics, in-product prompts and nudges, and self-serve pathways that drive expansion without requiring a sales-led touch
    * Design and run a facilitator onboarding experience built directly into the product, so new facilitators can ramp themselves with minimal manual enablement
    * Partner closely with Product on roadmap input, in-product UX for onboarding and adoption, and feedback loops from customers and facilitators
    * Own customer onboarding - from kickoff through first value - for new accounts, ensuring a fast, consistent path to activation
    * Expand and grow existing accounts, identifying opportunities for deeper adoption, additional use cases, and upsell, and owning renewal and expansion outcomes
    REQUIREMENTS:
    * 7+ years in customer success, account management, or a related customer-facing role at a B2B SaaS company, including experience owning a book of business
    * Direct experience building or scaling a product-led growth motion - you understand activation, adoption, and self-serve expansion, not just sales-led account management
    * Experience designing and delivering train-the-trainer or facilitator enablement programs; Comfort standing in front of a room (virtual or in-person) and teaching others to teach
    * A track record of working closely and effectively with Product - translating customer and facilitator needs into product requirements, and shipping in-product experiences (not just decks and playbooks)
    * Experience in HR tech, L&D, or enterprise learning platforms is a strong plus, given Company's customer base of HR and L&D leaders
    * Comfort with ambiguity and a build-from-scratch mandate - this role is being defined as much as it's being filled
    * Excellent written and verbal communication; Based in the United States
    The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
    We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
    Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
    This job is not eligible for bonuses, incentives or commissions.
    Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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