Kforce
Kforce

61 Kforce Customer Service Jobs Hiring Near You

Kforce has a client that is seeking a Senior AR Specialist in Woonsocket, RI. Summary: This role ... Customer Service. The ideal candidate has proven success in a fast-paced environment with a high ...

Service Desk Analyst

Manhattan, NY · On-site

$22.50 - $30.75/hr

Kforce has a client in New York, NY is seeking a Service Desk Analyst in the tristate area to ... The ideal candidate will deliver exceptional customer service, resolve issues efficiently, and ...

Collections Adminstrator

Landover, MD · On-site

$20.25 - $25.75/hr

Kforce has a client in Landover, MD that is seeking a Collections Adminstrator to support accounts ... Customer Service, Billing, and Finance teams to resolve account concerns Escalate high-risk or ...

Accounts Receivable / Collections

Baltimore, MD · On-site

$20 - $25.50/hr

Kforce has a client that is seeking an Accounts Receivable/Collections in Baltimore, MD. Overview ... and customer service abilities Strong analytical and problem-solving skills Ability to manage ...

Accounts Payable Specialist

Rockville, MD · On-site

$21.75 - $27.75/hr

Kforce has a client that is seeking an Accounts Payable Specialist in Rockville, MD. Summary: We ... customer service skills Strong organizational and problem-solving abilities Ability to manage ...

Accounts Payable Administrator

Edison, NJ · On-site

$20.25 - $27.50/hr

Kforce has a client that is seeking an Accounts Payable Administrator in Edison, NJ. This is a ... and customer service responsibilities in a collaborative office environment. Responsibilities:

Billing Specialist

Hackensack, NJ · On-site

$21 - $28.25/hr

Kforce's client in Hackensack, NJ is seeking a detail-oriented Billing & Accounts Receivable ... detail Strong customer service and communication skills Proficiency in Microsoft Excel and ...

Accounts Receivable Analyst

Hastings, MI · On-site

$23.25 - $29.50/hr

Kforce's client, a growing manufacturing organization in Hastings, MI is seeking an experienced ... customer service, and finance teams to resolve payment issues Mentor and support AR team members ...

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Kforce Jobs Information

What is it like to work at Kforce?

Kforce is a professional staffing firm that values a collaborative and supportive work environment, prioritizing employee growth and development within a dynamic and inclusive culture.

The company's team structure is designed to foster open communication and teamwork, with a flat organizational hierarchy that encourages employee input and innovation. Kforce's mission is to provide exceptional service to clients and candidates, with a focus on delivering tailored solutions to meet their unique needs.

Working at Kforce may appeal to individuals who value a fast-paced and entrepreneurial work environment, with opportunities to develop skills in recruitment, sales, and business development, as well as a competitive compensation and benefits package.

What makes Kforce an attractive place to work?

Kforce is a leading professional staffing and solutions firm that has established itself as a trusted partner in the industry, providing expertise in IT, finance, and healthcare staffing. The company's workplace culture values innovation, collaboration, and employee growth, offering a dynamic environment where professionals can develop their skills and advance their careers. By joining Kforce, individuals can leverage their expertise to drive business results, contribute to the company's mission, and enjoy opportunities for professional development and advancement.

What are the most popular job types at Kforce?

    Customer Experience Rep

    Kforce Technology Staffing

    San Antonio, TX • On-site

    $14.50 - $19.75/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 3 days ago


    Job description

    RESPONSIBILITIES:
    Kforce has a client in San Antonio, TX that is seeking a Customer Experience Representative to join a growing support team within a dynamic and fast-paced organization.
    Summary:
    As a Customer Experience Representative, you will be the first point of contact for customers, helping to resolve issues and ensure a positive experience through professional and empathetic communication. This role is critical in ensuring customer satisfaction by efficiently resolving complaint tickets and contributing to the enhancement of our applications features. This role is ideal for individuals who enjoy solving problems, staying calm under pressure, and making meaningful connections with customers. Your ability to actively listen, de-escalate issues, and offer helpful solutions will be key to your success.
    Responsibilities:
    * Respond promptly to customer inquiries via phone, chat, or email with professionalism and care
    * Resolve customer concerns related to orders, services, promotions, or general support
    * Accurately document customer interactions and resolutions in internal systems
    * Participate in daily team huddles to share insights and updates on customer experience trends
    * Escalate complex issues appropriately and follow up to ensure resolution
    * Analyze feedback to help identify recurring issues and improvement opportunities
    REQUIREMENTS:
    * 1+ years of experience in a customer service, contact center, or support role (preferred but not required)
    * Strong verbal and written communication skills
    * High emotional intelligence and active listening skills
    * Tech-comfortable - able to learn and navigate multiple systems/tools
    * Reliable, organized, and a proactive problem-solver
    * Ability to remain calm and professional under pressure
    The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
    We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
    Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
    This job is not eligible for bonuses, incentives or commissions.
    Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

    Kforce logo

    About Kforce

    Sourced by ZipRecruiter

    Kforce is a professional staffing services firm that is located in Tampa, Florida, US. Operational since 1962, it specializes in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. Kforce operates within various industry sectors such as healthcare, financial services, communications, and government. Their mission is to have a meaningful impact on all the lives they serve, with a focus on integrity, respect, and trust.

    Industry

    It services and finance and insurance

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Tampa, FL, US