Insight Global
Insight Global

69 Insight Global Director Of Operations Jobs Hiring Near You

The ideal candidate possesses sharp strategic, operational and creative instincts across brand and ... Leverage insights to influence media business strategies, and inform tactical planning, execution ...

Our global footprint reaches more than twelve locations in the Americas and more than six locations ... to gain valuable insights into areas of strength and opportunities Multi-Site Operational ...

Director of Operations

Alpharetta, GA · On-site

$118K - $219K/yr

... and data-driven insights. About the Role: We are seeking a Director of Cloud Operations ... Responsibilities: • Lead 24x7 Global cloud operations for mission-critical applications and ...

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Director of Operations

Houston, TX · On-site

$150K - $200K/yr

Director of Operations A leading global supply chain and logistics organization is seeking an experienced Director of Operations to oversee multiple distribution centers and lead a team of ...

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Director of Operations

Mississauga, ON · On-site

CA$150K - CA$190K/yr

At Kuehne+Nagel, your contribution goes far beyond the warehouse-it helps shape the flow of global trade. The Director of Operations is responsible for all Contract Logistics operational facilities ...

Position Overview As Director of Operations, you will lead and oversee all operational, strategic ... Strong analytical skills, financial insight, and customer-focused sensibility. * Communication ...

Director of Operations

Brooklyn, NY · On-site

$57K - $77K/yr

The Director of Operations works in collaboration with the Director of Social Services and clinical staff to ensure the safety of all clients. The Director of Operation also supervises all operations ...

Paid time off * Vision insurance Director of Operations - Firehouse Subs (Houston, TX) Lead ... For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was ...

As our Director of Operations, you'll lead our Business Operations and Customer Support teams ... Insights & feedback loops: Equip teams across the org with regular insights - support trends ...

$140 - $230/hr

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über ... Position Summary The Director of Operations for the Smith-Blair business within Xylem provides ...

Director of Operations POSITION SUMMARY The Director of Franchise Operations oversees all franchise ... Must have expertise in managing multiple priorities concurrently to effectively provide insight ...

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Insight Global Jobs Information

What is it like to work at Insight Global?

Insight Global is a dynamic and fast-paced company that values innovation, teamwork, and community involvement, fostering a collaborative and entrepreneurial work environment.

The company's structure is designed to support employee growth and development, with opportunities for professional advancement and a flat organizational hierarchy that encourages open communication and idea-sharing. Insight Global's offices often feature modern amenities and flexible workspaces, promoting a comfortable and productive work environment.

Working at Insight Global may appeal to individuals who are passionate about technology, data, and business, and are looking for a challenging and rewarding career with opportunities for professional growth and development in a rapidly evolving industry.

What makes Insight Global an attractive place to work?

Insight Global is a leading professional services firm that specializes in workforce solutions, with a strong reputation for delivering high-quality services to clients across various industries. The company fosters a dynamic work environment that encourages collaboration, innovation, and professional growth, with opportunities for employees to develop their skills and expertise in a fast-paced and supportive setting. By joining Insight Global, individuals can contribute to the company's mission of connecting people and businesses, while also advancing their careers and making a meaningful impact in the industry.
Infographic showing various Director Of Operations job openings at Insight Global in the United States as of August 2026, with employment types broken down into 65% Full Time, 1% Part Time, and 34% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

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Job description

Director Of Operations

This position is responsible for overseeing the operations and delivery of building-maintenance solutions (both janitorial and non-janitorial) provided to clients. The role leads an assigned team of Facility Services Managers (FSMs), manages client relationships, ensures service quality, and drives overall client satisfaction and growth.

The Director of Operations will maintain direct accountability for their assigned FSM team and portfolio of clients while working collaboratively with the other Director of Operations to provide consistent leadership, direction, standards, and execution across the Operations Department. Both Directors are expected to operate as one leadership team, supporting one another and ensuring alignment across the organization while maintaining clear ownership of their respective teams.

The position is accountable for achieving annual business objectives, meeting budget expectations, and maintaining adequate workforce levels.

Essential functions include:

  • Effectively manage, develop, and lead an assigned team of Facility Services Managers (FSMs) who support assigned clients.
  • Work collaboratively with the other Director of Operations to ensure alignment, consistency, and execution of company-wide operational priorities, processes, service standards, and departmental objectives.
  • Maintain clear ownership and accountability for the performance, development, and results of assigned FSMs while supporting the overall success of the Operations Department.
  • Partner with the other Director of Operations and company leadership to address operational challenges, allocate resources when necessary, share best practices, and support broader organizational initiatives.
  • Achieve annual revenue and profit targets, manage expenses, oversee Independent Contractor (IC) margins, monitor temporary labor (if applicable), and ensure overall operational financial performance.
  • Identify, hire, and train operational employees, including FSMs and ACMs, in coordination with operational leadership and company hiring processes.
  • Meet or exceed annual revenue growth goals.
  • Maintain positive client relationships and achieve client retention rates above 90%.
  • Build and maintain strong, professional relationships with vendors and Independent Contractors.
  • Ensure ICs remain compliant with all requirements and consistently meet each client's defined scope of work.
  • Promote and drive cross-selling opportunities in partnership with the sales team, including expansion into non-janitorial services.
  • Participate in all new client launches for the full duration of the onboarding process.
  • Ensure building inspections are completed, followed up on, and accurately documented within the CRM.
  • Drive people development, including completion of 90-day reviews, Level 5 meetings, and annual performance reviews for assigned operational employees.
  • Conduct weekly field work with all assigned FSMs and serve as backfill for FSM duties as needed.
  • Support the other Director of Operations and broader Operations Department when business needs require additional leadership coverage, problem-solving, or operational support.
  • Conduct ride alongs with assigned FSMs a minimum of 3 days per week.
  • Perform additional operational duties as needed.

This position is responsible for the following performance metrics, which should align with the scorecard:

  • Achieve all annualized revenue targets annually.
  • Maintain client retention of 90% or higher.
  • Demonstrate effective collaboration with the other Director of Operations and company leadership to ensure consistent execution of departmental priorities and operational standards.