IMC

61 Imc It Operations Manager Jobs Hiring Near You

IT Operations Specialist - SoftWriters More Than a Technology Company. Empower LTC Pharmacies. Save ... SaaS Management & Technology Operations * Manage software licensing and user provisioning.

IT Operations Lead

Nepean, ON · On-site

CA$75K - CA$115K/yr

Day-to-Day IT Operations & Support * Oversee day-to-day IT support and serve as the senior ... Manage user accounts, access permissions, and identity lifecycle (onboarding, offboarding, role ...

IT Operations Lead

Nepean, ON · On-site

CA$75K - CA$115K/yr

Day-to-Day IT Operations & Support * Oversee day-to-day IT support and serve as the senior ... Manage user accounts, access permissions, and identity lifecycle (onboarding, offboarding, role ...

Overview The IT Operations Analyst is responsible for monitoring, maintaining, and supporting CIVIE ... Manage and maintain user accounts and access permissions in a wide variety of systems * Resolve ...

New

The IT Operations Specialist will support and scale the internal IT environment, focusing on end ... access management platforms (Okta or equivalent), including lifecycle automation and group ...

Manage the overall health, uptime, performance, and day-to-day operation of the organization's IT environment. * Lead and support office IT initiatives, including future office moves and office ...

The IT Operations Engineer provides informal technical guidance to junior team members and ... Endpoint ManagementManage endpoint devices using Microsoft Intune, including device enrollment ...

Manage employees' schedules and perform time management responsibilities. * Collaborate with IT Operations Field Specialists, operational leadership and other partners to assess and deliver on ...

Manage employees' schedules and perform time management responsibilities. * Collaborate with IT Operations Field Specialists, operational leadership and other partners to assess and deliver on ...

IT Operations Analyst

San Francisco, CA · On-site

$109K - $150K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology ... Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace ...

Showing results 21-40

IT Operations Specialist

SoftWriters, Inc.

Pittsburgh, PA • Hybrid

Full-time

Posted 25 days ago


Job description

 
IT Operations Specialist – SoftWriters

More Than a Technology Company.

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About SoftWriters

SoftWriters develops innovative technology solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently, accurately, and safely.

The Opportunity

We're seeking an IT Operations Specialist to join our growing team and help shape the future of healthcare technology.

Location: Hybrid – Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)
Reports To: IT Manager
FLSA Status: Exempt

What You'll DoEnd User Support
  • Serve as a primary point of contact for employee technology support requests.
  • Troubleshoot hardware, software, networking, printing, and connectivity issues.
  • Provide support for Microsoft 365 applications.
User Account & Device Administration
  • Provision and deprovision employee accounts and technology access.
  • Manage Active Directory and Microsoft Entra ID user accounts.
  • Configure and support laptops, desktops, and mobile devices.
SaaS Management & Technology Operations
  • Manage software licensing and user provisioning.
  • Monitor software utilization and licensing optimization.
  • Maintain software subscription and renewal records.

Asset Management, Purchasing & Vendor Coordination

  • Manage the lifecycle of technology assets from procurement through retirement
  • Work with vendors to obtain quotes, process renewals, and manage orders

IT Projects

  • Participate in technology implementation and upgrade projects
  • Assist with application deployments, system enhancements, and process improvements
  • Support the adoption and governance of AI-enabled business applications, including user training, access management, troubleshooting, and ongoing optimization
What We're Looking For

Required:

  • 3+ years of IT support, IT operations, or systems support experience
  • Experience supporting Microsoft 365 applications and services
  • Strong troubleshooting skills within Windows environments
  • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN connectivity
  • Experience working with ticketing systems and support workflows
  • Strong organizational, communication, and customer service skills
  • Ability to manage competing priorities and work independently

Preferred:

  • Experience managing SaaS applications, software licensing, vendor relationships, or IT procurement processes
  • Experience managing Active Directory and/or Microsoft Entra ID
  • Associate's or Bachelor's degree in Information Technology, Business Technology, or related field, or equivalent experience
  • Relevant Microsoft or CompTIA certifications
Success in This Role

Within your first year, you will:

  • Become a trusted resource for employee technical support.
  • Independently manage onboarding and offboarding activities.
  • Maintain accurate technology asset and licensing records.
  • Improve IT processes and documentation.
Why You'll Love Working Here

Meaningful Work
Your contributions support technology that helps pharmacies provide critical patient care.

Modern Work Environment
Brand-new North Shore office with modern amenities and Pittsburgh skyline views.

Recognized Top Workplace
Consistently voted one of Pittsburgh's top employers.

Our Values in Action
  • Innovators, Thought Leaders, Teachers
  • Accountability and Ownership
  • Customer-Centric
  • Unyielding Integrity
  • One Team, Family Spirit
Ready to Apply?

Join a team where your technical expertise helps power healthcare technology that makes a meaningful difference.

Note: This position does not sponsor work visas and requires the ability to work hybrid from our Pittsburgh office.

SoftWriters, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship status, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.