Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
61 Hive Customer Success Manager Jobs Hiring Near You
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Los Angeles, CA · On-site
We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing ...
Customer Success Manager
Los Angeles, CA · On-site
We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing ...
Customer Success Manager
San Francisco, CA · On-site
$175K - $200K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) -- field-based, with regular travel across the assigned territory Department:
Customer Success Manager
San Francisco, CA · On-site
$175K - $200K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) -- field-based, with regular travel across the assigned territory Department:
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
Customer Success Manager
Saint Paul, MN · On-site
Customer Success Manager The Customer Success Manager is responsible for leading and developing the Customer Success and Sales Support teams while driving operational excellence, customer experience ...
Customer Success Manager
Saint Paul, MN · On-site
Customer Success Manager The Customer Success Manager is responsible for leading and developing the Customer Success and Sales Support teams while driving operational excellence, customer experience ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA · On-site
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA · On-site
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Manhattan, NY · Remote
$100K - $130K/yr
Join to apply for the Customer Success Manager role at Recast Join to apply for the Customer Success Manager role at Recast Get AI-powered advice on this job and more exclusive features. This range ...
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Customer Success Manager
Manhattan, NY · Remote
$100K - $130K/yr
Join to apply for the Customer Success Manager role at Recast Join to apply for the Customer Success Manager role at Recast Get AI-powered advice on this job and more exclusive features. This range ...
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Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Cedato is the leading independent video advertising delivery and yield optimization platform, helping publishers and ad platforms maximize revenue, supply and results. We ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Cedato is the leading independent video advertising delivery and yield optimization platform, helping publishers and ad platforms maximize revenue, supply and results. We ...
Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...
Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...
Customer Success Manager
Manhattan, NY · Remote
$100K - $130K/yr
Join to apply for the Customer Success Manager role at Recast Join to apply for the Customer Success Manager role at Recast Get AI-powered advice on this job and more exclusive features. This range ...
New
Customer Success Manager
Manhattan, NY · Remote
$100K - $130K/yr
Join to apply for the Customer Success Manager role at Recast Join to apply for the Customer Success Manager role at Recast Get AI-powered advice on this job and more exclusive features. This range ...
New
Customer Success Manager
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
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Customer Success Manager
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager
Denver, CO · On-site
Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our ...
Customer Success Manager
Denver, CO · On-site
Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our ...
Customer Success Manager
Kalamazoo, MI · On-site
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Kalamazoo, MI · On-site
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager Brooklyn, NY $60,000 base + performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white-glove onboarding ...
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Customer Success Manager Brooklyn, NY $60,000 base + performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white-glove onboarding ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
Customer Success Manager
Nashville, TN · On-site
Customer Success Manager Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current ...
Customer Success Manager
Nashville, TN · On-site
Customer Success Manager Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current ...
Arsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique ...
Arsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique ...
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Job description
Customer Success Manager
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems – roads, rail, transit, bicycle, pedestrian – operate.
Our tech solutions:
- Reduce traffic fatalities
- Enhance pedestrian accessibility
- Empower system operators to save time & money
You'll work with some of the brightest minds in the software and transportation industries. Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and Machine Learning to build smarter, more advanced tools for our diverse client base. We work with clients across the United States, with global ambitions in the years ahead.
Who You Are:As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:- 3+ years of Customer Success experience ideally within SaaS
- Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
- Strong track record of consistently exceeding customer success metrics and targets
- Excellent verbal and written communication skills
- Ability to travel to various local and national events as needed. Travel will be regional and national
- Venture-backed, start-up experience
- Prior Customer Success experience with public sector clients
- Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
- 401(k) company match and monthly commuter transportation benefit
- On-site gym and free snacks in the office
- High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!
Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities