... customer satisfaction surveys, and contract management reporting related to rates, price variances ... Hive + Co. is dedicated to building a diverse, inclusive and representative workplace, so if you're ...
Quick apply
61 Hive Customer Success Manager Jobs Hiring Near You
... customer satisfaction surveys, and contract management reporting related to rates, price variances ... Hive + Co. is dedicated to building a diverse, inclusive and representative workplace, so if you're ...
Customer Success Lead
San Francisco, CA ยท On-site
$110K - $170K/yr
About Hive Hive is the leading provider of cloud-based AI solutions to understand, search, and ... Proven track record of managing enterprise relationships and driving adoption or renewals * Strong ...
Customer Success Lead
San Francisco, CA ยท On-site
$110K - $170K/yr
About Hive Hive is the leading provider of cloud-based AI solutions to understand, search, and ... Proven track record of managing enterprise relationships and driving adoption or renewals * Strong ...
Customer Success Lead
San Francisco, CA ยท On-site
$110K - $170K/yr
About Hive Hive is the leading provider of cloud-based AI solutions to understand, search, and ... Proven track record of managing enterprise relationships and driving adoption or renewals * Strong ...
Customer Success Lead
San Francisco, CA ยท On-site
$110K - $170K/yr
About Hive Hive is the leading provider of cloud-based AI solutions to understand, search, and ... Proven track record of managing enterprise relationships and driving adoption or renewals * Strong ...
Manager, Customer Success
Toronto, ON ยท On-site
CA$100K - CA$146K/yr
At Hive, we're all about creating moments that matter and helping event marketers connect with ... The Role We're looking for a Manager of Customer Success to lead and scale our Customer Success ...
Manager, Customer Success
Toronto, ON ยท On-site
CA$100K - CA$146K/yr
At Hive, we're all about creating moments that matter and helping event marketers connect with ... The Role We're looking for a Manager of Customer Success to lead and scale our Customer Success ...
Customer Success Manager
Lehi, UT ยท Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT ยท Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT ยท On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Customer Success Manager
Lehi, UT ยท On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Customer Success Manager
Boston, MA ยท On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Boston, MA ยท On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Newark, CA ยท On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Newark, CA ยท On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Basking Ridge, NJ ยท On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Basking Ridge, NJ ยท On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Basking Ridge, NJ ยท On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Manager
Basking Ridge, NJ ยท On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Seattle, WA ยท On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Seattle, WA ยท On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Santa Clara, CA ยท On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Quick apply
Customer Success Manager
Santa Clara, CA ยท On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...
Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...
Customer Success Manager
Boston, MA ยท On-site
Customer Success Manager The Customer Success Manager is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Commercial accounts. As a ...
Customer Success Manager
Boston, MA ยท On-site
Customer Success Manager The Customer Success Manager is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Commercial accounts. As a ...
Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...
Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...
Customer Success Manager At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made ...
Customer Success Manager At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made ...
Customer Success Manager
Fontana, CA ยท On-site
Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...
Customer Success Manager
Fontana, CA ยท On-site
Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...
Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...
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Job description
The Supply Chain Business Analyst - Contract Administration supports Procurement by performing contract administration, analytical, reporting, and process support activities across Transmission, Distribution, Corporate, and Generation procurement areas. Working under some supervision, this role assists with market research, benchmarking, financial reporting, contract rate and price variance analysis, bid rate sheet creation, spend intelligence tracking, ServiceNow case coordination, and transactional procurement activities.
The position serves as a knowledgeable point of contact for contract administration questions and supports systems, processes, documentation, and stakeholder communication in accordance with established procedures and controls.
SCHEDULE: Mon-Fri 8am-5:00pm. Columbus, Ohio
ESSENTIAL JOB FUNCTIONS:
MINIMUM REQUIREMENTS:
OTHER REQUIREMENTS:
Reference: 1062652
Worried that you don’t meet every single requirement listed in the job ad? Studies have shown that individuals from marginalized groups are less likely to apply to jobs unless they meet every single qualification. Hive + Co. is dedicated to building a diverse, inclusive and representative workplace, so if you’re excited about this role, but worried that you don’t meet every requirement, we encourage you to apply anyways. We’d love to get to know you.
The position serves as a knowledgeable point of contact for contract administration questions and supports systems, processes, documentation, and stakeholder communication in accordance with established procedures and controls.
SCHEDULE: Mon-Fri 8am-5:00pm. Columbus, Ohio
ESSENTIAL JOB FUNCTIONS:
- Assist with the planning, coordination, and analysis of primary and secondary market research studies to support strategic planning, recommendations, benchmarking, scorecard development, financial reporting, rate case support, customer satisfaction surveys, and contract management reporting related to rates, price variances, and spend.
- Compare basic, complex, and differing specifications and solutions; assist with developing performance criteria and identifying the data elements needed to support effective analysis and decision-making.
- Create, maintain, and organize contract-related records, documentation, manuals, bid rate sheets, status reports, and planning materials, including business cases and business, communication, continuity, and change management plans.
- Monitor spend intelligence tools and apply intermediate analytical techniques to internal and external data sources, standard reports, and procurement information to support analysts with negotiation preparation, cost savings tracking, and reporting needs.
- Initiate, track, and follow up on ServiceNow cases for new code requests and other procurement support needs, ensuring timely coordination with internal stakeholders and accurate completion of required activities.
- Support current systems and procurement processes by responding to user questions, diagnosing and researching problems, troubleshooting issues, tracking resolutions, and assisting IT with business unit testing for defect resolution and system enhancements.
- Manually enter contract rates when exceptions are received and perform transactional procurement work across assigned business areas while maintaining accuracy, compliance, and adherence to established procedures and controls.
- Serve as a primary point of contact and source of knowledge for contract administration issues; collaborate with internal stakeholders, encourage problem-solving, and provide information for presentations and progress reporting on specific initiatives.
MINIMUM REQUIREMENTS:
- Bachelor's degree in Supply Chain Management, Business Finance, Accounting, or related field of study such as Operations Management, Materials Management, or Information Technology.
- In addition, must have a minimum of 3 years of experience in Supply Chain, Procurement and Fleet or related business category such as Operations Management, Materials Management, or Information Technology.
- In lieu of Bachelor's degree must possess an Associate's Degree in related field of study, and a minimum of 5 years' experience in Supply Chain, Procurement and/or Fleet or related business category such as Operations Management, Materials Management, or Information Technology.
- In lieu of Associate's degree must possess a High School Diploma or equivalent, and a minimum of 7 years' experience in Supply Chain, Procurement and/or Fleet or related business category such as Operations Management, Materials Management, or Information Technology.
OTHER REQUIREMENTS:
- Understands the components of the organization, its stakeholders, and how procurement activities support business objectives.
- Demonstrates teamwork skills, including collaboration, commitment, active listening, stakeholder identification, and acknowledgement of diverse perspectives.
- Seeks to broaden knowledge of the company, the utility industry, procurement practices, contract administration, and systems that complement acquired expertise.
- Demonstrates excellent verbal and written communication skills.
- Demonstrates the highest standards of ethical behavior and supports the Company's Corporate Code of Conduct.
- Demonstrates a moderate level of Microsoft Office proficiency.
Reference: 1062652
Worried that you don’t meet every single requirement listed in the job ad? Studies have shown that individuals from marginalized groups are less likely to apply to jobs unless they meet every single qualification. Hive + Co. is dedicated to building a diverse, inclusive and representative workplace, so if you’re excited about this role, but worried that you don’t meet every requirement, we encourage you to apply anyways. We’d love to get to know you.